Passalacqua & Associates, LLC Utica

Utica, NY

69
Attorney Index
50 reviews
4.8
Google Rating
271 reviews
Passalacqua & Associates, LLC Utica

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCriminal justice attorneyInsurance attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 64/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication77
Outcome60
Responsiveness69
Empathy73
Expertise56
Fee Transparency53
Trial Experience60
Satisfaction65

Client Reviews

Tara Dalton
6 months ago

Attorney Emily Wallshein is a compassionate professional and very trustworthy. I am very fortunate to have found her and this firm. I feel as though I am in good hands. I recommend Attorney Wallshein for her honesty, integrity and the respect that she has shown me and my family member. Highly recommend.

Hope Bonafield
6 months ago

Called 4 times waiting for a call back. After a month and no response, might as well give up. My question wasn’t going to make him several thousand dollars so don’t bother with me. Don’t waste your time on him unless you want to pay big bucks!!

Response from owner

Hope, I am very sorry you feel this way. We do show that you did in fact speak with someone once of February 10 and twice of February 11 (not a month ago), for a total of over 17 minutes (we have the recordings to prove the same - you called 3 times, not 4). I am very sorry that your gas company would not deliver to your home due to a unpaid balance, but as you were advised on each of those calls, that is not something that this firm handles. Good luck finding anyone to help you If you think leaving a poor review of a company that has spoken to you for nearly 20 minutes about your situation and advised that we cannot help, (having nothing to do with money) is the appropriate response. Best of luck.

Robert HughesLocal Guide
7 months ago

Overall a very positive experience. Besides some miscommunication due to staffing issues early on (No fault of their own) everything went smoothly and I'm very satisfied with the results. I know whom I'll be calling if I ever need assistance in the future. Thank you

Response from owner

Robert! Thank you for your kind words! And thank you for your understanding as we grow! So glad we were able to help! We are always here to help!

Kristyn Silvagnoli
8 months ago

I had a lawsuit going with them for 2.5 yrs and nothing happened except the other side was put on notice. I got passed from lawyer to lawyer and just kept getting told it is moving forward but these cases take time. I now have a different lawyer and I hope and pray things move right along.(so far they are). I thought i made the right choice going here but something inside me kept telling me somethings not right and I was sure right just wish I did it sooner.

Response from owner

Unfortunately, these cases take a long time, sometimes very long (4+ years) in order to maximize the recovery. We understand not everyone understands that, and some people just want to get it over with quickly. We wish you and your family the best of luck in recovering and we hope the new attorney moves things at a speed you are happy with. We care more about maximizing the outcome, and attention to detail over speed. Each firm is different. Best of luck!

Brian PrenskyLocal Guide
8 months ago

Nick and his staff had amazing communication with us the entire ordeal. They made the process less stressful. Thanks !

Response from owner

Glad we could help, Brian! Have a great Holiday!

KeYaNnA L
8 months ago

Loves them all

Response from owner

So happy we could help! Have a great Holiday!!

Bill Sole
10 months ago

Nick and his team are the best lawyers in new york state I recommend any one how needs help in there situation hires Nick and his team they are the best defense lawyers in new york

Response from owner

Thanks Bill! Glad we could help!!

joe Barnes
10 months ago

Fantastic Lawyers and Great Customer Service...!

Response from owner

Thanks for your review, Joe! Have a great Holiday!

Kelly Visconti
11 months ago

Nick and his team are OUTSTANDING! The dedication to detail, the quick responsiveness, the professionalism of handing any & all issues- the best law firm in CNY hands down! I can't say it enough-how much I appreciate the friendly staff and the way business is handled- I wouldn't trust anyone else but this firm to work with, thank you x a million!!!!!

Response from owner

Thanks, Kelly! You know where to find us if you need anything in the future!

kait hatzinger1 photo
11 months ago

Always keeps you updated! Great communication with people who actually want to help you.

Response from owner

Kait! Thank you for your review! One of our CORE VALUES is COMMUNICATION! SOO glad you noticed it make a difference in your experience with our firm!!

Daniel Nadelen
11 months ago
Response from owner

Thanks for the review, Daniel! We are so happy to have been a help to you! Reach out if you need anything at all!

Ryan Dean
1 years ago

Very professional team, Nick is always available to answer questions and was supportive 100% of the way. His team is friendly and office staff welcoming. Would definitely recommend.

Response from owner

Thanks for your kind words, Ryan! We are so happy we could help! You know where to find us if you EVER need anything at all in the future!

Razor Ran
1 years ago

Above and beyond. Thank you Joanne

Response from owner

Thanks for your review! Joanne is awesome, isn't she!?? Happy we could help!

Diana Figueroa
1 years ago

This is a great place to come to . They are very friendly, and they always return your call which is very important to me. They are also friendly and caring. Being very concern about your needs. Where as I was dealing with another firm, but they would never get back to me in after months of stress, I called P asslacqua and Associates. And they are so caring and they understand your Situation completely I am so grateful in finding this place. And would refer it to anybody.

Response from owner

Diana! Thank you for your kind words! That is why "Communication" is a core value of ours! Happy to be of help! Thank you again!

Dustin Jones
1 years ago
Response from owner

Thanks for the review, Dustin! Glad we could help!

Dustin Jones
1 years ago
Response from owner

Thanks for the 5-stars, Dustin! Always happy to help!

Susan KittyLocal Guide4 photos
1 years ago
Response from owner

Susan, I am sorry that you feel this way, but a review of our records does not show you have ever been a client of our firm.

Jalon Howard
1 years ago
Response from owner

Thank you for your review!

Jessie Warner
1 years ago

Highly recommend!

Response from owner

Thank you Jessie! So glad we could get your tickets completely DISMISSED!

Olena ILocal Guide4 photos
1 years ago

I can only say great things about this law firm and everyone we've come in contact with. We had an unexpected situation happen and they helped us a lot. The fees for the service are reasonable for the professional assistance they provide.

Response from owner

So glad we could be of assistance! Let us know if you ever need anything in the future! Thank you for your review!!

Contact

Address
7 Hopper St, Utica, NY 13501

Google Profile

Rating
4.8 / 5
Reviews
271
Status
Open
Claimed
Yes
Photos
24

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