Paul P. Cheng & Associates

Pasadena, CA

70
Attorney Index
50 reviews
4.0
Google Rating
52 reviews
Paul P. Cheng & Associates

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBusiness attorneyEmployment attorneyGeneral practice attorneyAttorneyReal estate attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
5%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 82/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication85
Outcome83
Responsiveness84
Empathy86
Expertise82
Fee Transparency75
Trial Experience77
Satisfaction80

Client Reviews

A6 photos
6 months ago
Henrita6 photos
8 months ago

They offered free consultations over the phone, but when I went there, their attitude was extremely poor. This is my honest feeling; I'm so glad I didn't let them handle my case.

Sean JurebieLocal Guide88 photos
10 months ago

Paul was really kind and helpful during a tough situation our family was dealing with. He took the time to listen, explain things clearly, and point us in the right direction — all without charging for the advice. It’s not often you meet someone that genuine and down-to-earth in the legal world. I’d definitely recommend him.

x wLocal Guide14 photos
10 months ago

Extremely poor

Michelle Evans
1 years ago

Mr Paul Cheng, I cannot Thank you enough. You and your entire office staff are so amazing and talented and so very knowledgable. You and your staff always answered all of my questions without any delay and were always very reassuring. I am so happy to have found Mr Cheng and his staff. They walked me through some of my darkest times and held my hand with support the entire time.

Joshua Foulks
1 years ago

Paul and his team are an absolute godsend. They very quickly handled our case and were always very attentive and reassuring. I was amazed at how hands on Paul and his team were and how often they stayed in touch and made sure I felt safe and assured through the entire process. If you want an attorney who truly cares about your well being and makes sure to go to bat for you Paul and his team should be your top choice.

Doug Meyer
1 years ago

I have always had good experiences when dealing with Paul Cheng Attorney. I cannot recommend this firm more highly. Professional with great communication all the way. 5+Stars Doug Meyer

Naomi Kuan3 photos
1 years ago

I’m deeply grateful for Attorney Paul Cheng and his incredible team. As a single mother facing immense challenges—including a serious brain tumor, financial hardship, and emotional trauma—I was also the victim of workplace sexual harassment and bullying by my employer. After I spoke up, I was demoted, isolated, and retaliated against. On top of all that, I was falsely accused and defamed in court by the defendant. Throughout this painful and unjust journey, Attorney Cheng stood firmly by my side. He not only believed in me but fought tirelessly to defend my truth. He handled my case with the utmost professionalism, compassion, and integrity. He took the time to listen to my story, explained every legal step clearly, and always made me feel heard and protected. Paul legal assistants were also incredibly patient, responsive, and kind. I never felt alone in this battle—they treated me with dignity and respect from beginning to end. Attorney Cheng is more than just a brilliant lawyer—he is someone who genuinely cares about his clients as human beings. He helped me stay strong during moments when I felt broken. If you’re looking for a trustworthy, ethical, and compassionate attorney who will truly fight for you, I wholeheartedly recommend Attorney Po-Jen Cheng and his firm. Paul didn’t just represent me—Paul helped me survive.

将军
1 years ago

My experience with this law firm was not what I expected. My civil case involved a $35,000 claim, but after several months, the total legal fees billed exceeded $60,000, with very limited progress. After I changed attorneys, my case was resolved for approximately the same amount within one month. This is just my personal experience, and results may vary for others. I encourage clients to maintain clear communication and detailed billing records with their attorneys. Thank you for reading. ⸻ 【Clarification Statement】 This commentary is based on my personal experience. This review is based on my personal and truthful experience. I have retained all related invoices, emails, and communication records. I am willing to submit evidence to the platform or relevant authorities if requested. If the original post has been temporarily hidden due to system review, this statement aims to legally protect my right to express myself. I have no intention of attacking any person or organization; I only wish to share my experience for public reference. I hope the platform supports legitimate speech and ensures that consumers' voices are not suppressed. I hope the platform supports lawful speech and allows consumers to be heard without suppression. My case was worth $35,000. Paul P. Cheng insisted on unnecessary litigation and billed me over $60,000, yet there was little progress. After I switched attorneys, the new lawyer settled the case for about $35,000—the same as the original claim—in just one month. This proves that the expensive lawsuit and legal fees were completely unnecessary. Based on my experience, I do not recommend this law firm. Thank you for your response. I can confirm that my experience described in the review is accurate and fully documented. My case involved a $35,000 civil claim and I was billed over $60,000 in legal fees by your firm, with little progress made over several months. After switching attorneys, the matter was resolved within one month for approximately the original claim amount. I have detailed invoices, emails, and correspondence that support everything stated in my review, and I am prepared to provide evidence to the platform or relevant authorities if requested. I am simply sharing my personal, factual experience for the benefit of other clients. Thank you. Update: I have seen the firm’s reply. I stand by my review. I have invoices, emails, and documentation to support all statements, and I am willing to provide them to Google or relevant authorities if requested.

Response from owner

Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience and the outcome of your case.<br><br>After carefully reviewing our records, we were unable to locate a case file matching the details you’ve provided. We encourage you to contact our office directly so we may better understand your concerns and determine whether this matter involved our firm.<br><br>While we always aim to pursue the most effective legal strategy based on the information and circumstances available at the time, we also recognize that each case and client expectation is unique. Litigation outcomes can be unpredictable, and our recommendations are made in good faith with the client’s best interest in mind, based on the facts and risks presented during the course of representation.<br><br>That said, we respect your decision to seek alternate counsel and are pleased to hear that your matter ultimately reached a resolution. If there are any unresolved concerns or questions regarding the services provided, we would welcome the opportunity to discuss them with you directly.<br><br>Our firm remains committed to advocating for our clients with integrity, and we value all feedback as a means of continuing to improve the quality of our work.<br><br>Sincerely,<br>Law Offices of Paul P. Cheng & Associates

阿樂Local Guide2 photos
1 years ago
Jonathan Ansell
1 years ago

Paul Cheng and his team have been outstanding in helping my family with several real estate legal matters. They are professional, knowledgeable, and genuinely care about their clients. Paul took the time to explain everything clearly and made a stressful process much easier. Highly recommend his firm to anyone needing legal support!

Kelly Foulks
1 years ago

Paul is absolutely amazing. He takes the time to listen to me, ask questions and gives me sound advice. He's been able to help me with a few different legal issues and he always does so with a smile on his face. He is always checking in on me to make sure everything is okay and to see if he can answer any questions or doubts I may have. I highly recommend Paul and his expertise.

Chanandler SoloLocal Guide130 photos
1 years ago

Paul P. Cheng is a very generous and professional attorney. Although he may seem serious at times, he is incredibly responsible and caring. During conversations, you might sometimes feel a bit pressured, but I believe this is because he is very capable and focused on solving problems effectively. Whether you are dealing with personal matters or business issues, he is definitely a great choice. If you truly want to resolve your legal concerns, I highly recommend him.

Shih L
1 years ago
Race SunLocal Guide17 photos
1 years ago

They are slow to do things and never take the initiative to reply to customers! A bit disappointed!

Felipe Chu
1 years ago

An excellent attorney for business and real estate matters. I highly recommend him to handle your case.

P. FalterLocal Guide60 photos
2 years ago

Extremely disappointed with the professionalism of the firm. I had an appointment and confirmed via text. When the firm called I missed the call and immediately called back. However, they were no longer available. I Tried calling back several times to reschedule and was told that he is now charging for the consultation appointment. Very disappointed with the handling of our consultation.

W Paul15 photos
2 years ago

I feel very disappointed and angry with this law firm! Changing different lawyers frequently makes me have to start from scratch every time. Are they using my money to train employees? The continuous meeting is just to carve up your money, but there is no progress in the case! When asked about lawyers, they all got the case wrong! Unprofessional work will make you bankrupt, they are only interested in your money, once they pay legal fees, they become arrogant and insolent, if you do not want to add any more trouble, please stay away!

Robert robles
2 years ago

This Law office is always on top of things make you feel important great Communication Great Service My wife and I got into a Minor Car Accident our attorney Francisco is so amazing we need more of him I recommend this Law office to anyone you won't be Disappointed

Arlene Hanson
2 years ago

Chatting with an assistant on line was very great. He was very kind, considerate and helpful to answer my questions. Very professional help. Thanks

Contact

Address
790 E Colorado Blvd STE 700, Pasadena, CA 91101

Google Profile

Rating
4.0 / 5
Reviews
52
Status
Close
Claimed
Yes
Photos
30

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