Polito & Harrington LLC

region, MA

82
Attorney Index
20 reviews
5.0
Google Rating
167 reviews
Polito & Harrington LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorneyLaw firmAttorneyTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
45%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 99/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency95
Trial Experience97
Satisfaction100

Client Reviews

Susan Casey
3 months ago

Mr. Polito was a wonderful person and attorney. Easy to speak with on any issue. His personality was above standards.I would recommend him to anyone who wants an above standard lawyer.

John silva1 photo
3 months ago

I couldn’t have asked for a better team to handle my case. Timely responses and answering any questions I had along the way, big thanks to James for helping me.

Michael Ragalye
3 months ago

Polito & Harrington had the experience to efficiently pursue my case. They asked the right questions to obtain information pursuant to my situation. I highly recommend them.

Woody Tinsley
3 months ago

I cannot recommend this attorney enough. I had a car accident where the insurance company was really trying to stick it to me. I went there with the expectation of getting a few thousand dollars out of the insurance company just to cover replacing my vehicle after I was rear-ended. I was shocked when I got a call that he got a settlement for A ridiculous amount. 20 times what I was expecting on top of that his fees are very fair and his staff is very very very good at communicating via text or call so after you get your case going, you’re not gonna be inundated with long emails and conversations everything was done quickly and with minimal interruptions

Barbie Harris1 photo
3 months ago

I wanted to share my wonderful experience with Attourney Polito. When I was injured in a car accident by someone, I looked for the top Attourney in Google reviews and he came up. I called him immediately and thank God that I did. When you get in a car accident like the one I was in your whole world can get turned upside down and it affects so many different facets of your life after being injured. I couldn’t imagine having gone through that process with anyone else. I cannot say enough, how kind and compassionate Attourney Polito is, his humanity and his heart is in what he does. My case was a bit complex and he walks you through the whole process which I could not have ever imagined doing it without his great experience. He listened he cared, and he fought for me through one of the most difficult times in my entire life. I will always be grateful for who he is and the work that he does I would recommend him to anyone I know, and the people closest to me.

Response from owner

Thank you Barbie. We really appreciate you!

Abby Silverman
3 months ago

I am incredibly grateful to James Harrington and the team at Polito & Harrington for the outstanding representation they provided in my personal injury case. When no one else was willing to take my case, Mr. Harrington believed in it from the very beginning. When he took the time to research the legal standards pertaining to the specific facts of my case, I knew I had the right attorney on my side. What stood out most was his personal involvement. His staff was always professional, capable, and responsive, but I genuinely appreciated having direct access to my attorney. Mr. Harrington made himself available via email and phone to update me on my case and prepare me for each step along the way. He consistently provided honest, straightforward assessments of where things stood. He didn’t overpromise—he gave me clear, realistic guidance throughout and made sure I understood my options at every stage. He also always took my concerns seriously and made me feel heard. Most importantly, I always felt like I had a true advocate in my corner. Mr. Harrington fought for me, and the settlement we achieved was very fair and reasonable. I’m extremely thankful for his dedication, and the time he and his team invested in resolving my case. I would highly recommend him to anyone in need of a personal injury attorney.

Maria Sansone
4 months ago

I was fortunate to have been recommended to this law firm. Bert Polito is kind and understanding, not to mention very competent in what he does. He also calls after hours to make sure he answers all of my questions and to help me understand the process with more clarity. The whole firm treats you with respect and patience. There is no feeling of asking the wrong questions or a stupid one! They validate you and that’s the one thing I needed! Even the receptionist is amazing! I can’t say enough about this group! Thank you for being on my side, Bert!

Dustin ChasseLocal Guide16 photos
4 months ago

Short story, I have never been so well informed. Being a stranger, and feeling like Ms. Sarah Clark genuinely cared is 1 in a million. I was provided with a good pathway to go and insight. I've been fighting to get where I need to go for well over a year. She ended that fight. From my interaction with Sarah, I can only imagine how above and beyond the firm helps there clients. Seriously, 1 year and 8 months, now I can relax, just from a short interaction. Thank you!

Tasneem Zaman
5 months ago

It was a pleasure working with the team. They were super helpful and responsive throughout the whole time I was a client with them. I would recommend the law firm and the team for personal injury cases.

Alma Nartatez
5 months ago

Not impressed after using them for a MVA. Would have fared better going through the at-faults insurance carrier. Would not recommend.

barbara ragstonLocal Guide
5 months ago

If you pass this lawyers up your going regret cause they are fantastic lawyers thank you a wonderful day

jessica williams
6 months ago

They are so amazing they care so much about their clients I would recommend this firm to anyone that I know

Response from owner

Thank you Jessica, we appreciate you!

Kyle Trombley
6 months ago
Response from owner

Thanks for the 5 Star Review Kyle!

Amanda PaigeLocal Guide1 photo
6 months ago

Best law firm, very communicative, efficient and I will absolutely use them again if need be

Response from owner

Thank you Amanda, it was a privilege to help you.

Maegen C
6 months ago

This Firm has always kept me up to date with my case and took the time to explain each step in the process. They are helpful and pleasant to talk too and make it easy to relay information and get feedback.

Response from owner

Thank you Maegan, we appreciate your feedback and you!

Ann Wood-Alford
7 months ago

Burt and his team are amazing! He helped my disabled son after he was injured. Burt was always available to answer any of my questions and worked tirelessly to make sure my son was taken care of. He worked with an attorney from another state and guided us through the whole process. I will continue to recommend Polito & Harrington, LLC wholeheartedly. No one will work harder for you!

Response from owner

Thank you Ann! We appreciate the opportunity to help your son achieve justice.

Angela Ruel
7 months ago

Incredible tenacity with a great deal of compassion and professionalism From Bert and His wonderful team. I would highly recommend working with Polito And Harrington for any legal issue, large or small. You will not be disappointed in the outcome

Response from owner

Thank you Angela, we really appreciate it and you!

Salena5 photos
7 months ago

I can’t say enough good things about my recent experience having the Polito &Harrington law firm represent me after my car accident. They were knowledgeable , professional and kept me involved in every step of the legal process. They listened and understood my needs and were able to get the opposing insurance company to settle without a trial for an amount that far exceeded my expectations!!!!! I would highly recommend them !!

Response from owner

Thank you Salena! We appreciate you!

Kristen F
7 months ago

After a traumatic hit and run, I was lucky enough to have the criminal leave his license plate at the scene of the crime. The police were kind enough to provide me with the registration's insurance information. The criminal case was immediately being taken care of, but the long civil litigation was still ahead of me. I decided that I needed a firm, with a respectable reputation, to help me navigate through this very difficult and stressful time. It was very obvious to me, after doing my due diligence of research, that Polito and Harrington were going to go to bat for me. Attorney Polito, and his staff, (hi, Kristina) were professional and worked very diligently. I retained them the next morning, after my accident, and knew it was the right decision for me. Common sense will tell you that you can't assume your case will go as quickly, but it took me 16 months from the signed retainer to the final settlement check. The habitual offender who hit me, is the catalyst for my upcoming lobby for criminal reform. I was able to concentrate on my spine injury, while the criminal side was being dealt with, only due to Attorney Polito's commitment to my case. Due your due diligence, and compare the case numbers of how many civil claims actually go to court versus settlement, among New London civil attorneys. Or, you can just trust me and my experience. *For the integrity in the art of writing, no artificial intelligence was needed for this review. But, I can't do math.

Response from owner

Thank you!!

michael malafronte
7 months ago

This law firm went above and beyond to help me find a law firm that could help me , because they were not in the area of law I needed. In the future if I need a lawyer in there area of expertise I would not hesitate to hire them.

Contact

Address
567 Vauxhall Street Ext. STE 230, Waterford, CT 06385

Google Profile

Rating
5.0 / 5
Reviews
167
Status
Open
Claimed
Yes
Photos
12

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