region, DE
Jen Mensinger was my attorney thru a very difficult divorce and I have unfortunately had to call on her due to my ex several times over the years. She has always been amazing and honest!!! You can be sure that this firm has your best interests at heart.
Do expensive and no ine has called me back
My first time dealing with this situation . Tiffany is excellent at explaining the process and genuinely a great attorney. I went based on reviews and glad I chose this lawfirm to handle my case.
Thank you for your kind 5 star review!
Tiffany Poole is outrageously patient and helpful. Excellent lawyer.
Thank you for your kind 5 star review!
I have used this practice for both a bankruptcy with Tiffany and for an estate with Jennifer Ellsworth-Aults. It was my first time needing an attorney and I needed two different ones at once. I was overwhelmed and very anxious. I cannot be more grateful to both Tiffany and Jennifer. They made the processes as easy as possible. They explained everything as it was happening in a way that I could understand and followed up with me right away when I had questions. Thank you, thank you to both of you. I highly recommend this office to anyone in need of these services. Especially first timers like me.
Thank you for your kind 5 star review!
Rachelle was completely useless. I wasted my $10K and almost a year with her, for my divorce case. She was always behind on communication with the opponent counsel. She wouldn't state the facts in emails/documents as I was telling her. And most importantly, even with the solid facts in hands, she would give up by assuming that judge will not agree to that. I don’t understand as what you are charging the fees for, if you are not going to fight/argue on facts, on my case. And when I raised concerns about these issues, she pulled herself out of the case. Very unprofessional. Later, I represented myself and did much better than what Rachelle did for me, for about a year in the beginning.
Dear Client, <br><br>We regret to hear about your dissatisfaction with your experience. Our firm takes all feedback seriously and we strive to provide the best service to all our clients. We're sorry to hear that you feel your case was not handled appropriately. We are committed to learning from this situation and improving our communication in future cases. Our intention is to truly advocate for our clients and we apologize if we did not meet your expectations. Please feel free to contact us directly with more insight into your experience so we can further improve. Thank you, and again, we apologize for your experience.<br><br>Best, <br>Poole, Mensinger, Cutrona & Ellsworth-Aults
Thank you for your kind 5 star review!
Way too expensive. Not welling to help with consultation, without getting paid.
Dear Client,<br><br>We appreciate your feedback and apologize if our services seemed costly. Our fee structure is competitive and reflects the high standard of work provided. We ensure we inform potential clients about any charges related to consultations beforehand to maintain transparency. Your concerns are important to us, and we would be happy to discuss this further with you directly.<br><br>Best Regards,<br>[Your Name]<br>[Your Position]
loved the receptionist but, the lawyer seemed irritated soon as she picked up the phone.
Dear Client, <br><br>We appreciate your constructive feedback and apologize if our service fell short of your expectations. We take your comments seriously and will address this with our team to ensure improved communication in the future. Thank you for expressing your concern.<br><br>Best Regards,<br>Poole, Mensinger, Cutrona & Ellsworth-Aults Team
Thank you for your kind 5 star review!
Tiffany Poole was great! She gave clear, direct immediate responses and that’s what you need. A lot of attorneys try to sugar coat or speak to you in a way, you don’t understand the process of law. Tiffany, responded to all of my questions. She was professional, well knowledges and she walked me through the process every step of way!
Thank you for your kind 5 star review!
Thank you Heather for your kind review!
My experience with this firm was wonderful. They made a stressful situation a lot less stressful. Everyone was nice and helpful. I dealt with Ms. Poole and she was amazing.
Thank you for your kind review!
why would you recommend this firm
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I highly recommend anyone needing a firm to use this one. My husband and I worked with Tiffany and she was absolutely awesome. She was able to get everything completed in a timely manner and never skipped a beat!
Thank you for your 5 star review.
Tiffany Poole & Susan are AMAZING!!! 🤗 Ultra Professional & STRAIGHT TO THE END RESULT that we ALL are seeking!!! I strongly recommend this Firm!
Thank you for your 5 star review.
Every interaction with Tiffany Poole and her team has been outstanding. Tiffany and Susan are compassionate yet professional and wanted to see me succeed. When I had questions, they were quick to reply and made sure I had everything I needed. I appreciate their hard work and have already recommended this firm to friends.
Thank you for your 5 star review.
I fell on hard times and my home went into foreclosure. I was unsure of what to do. I contacted Attorney Tiffany Poole, who stepped in and assisted me. Tiffany went above and beyond to help me. It is because, of her that I am back on track and no longer receiving harassing, calls. If you're in trouble, and feel you have no where to turn. Don't lose sleep. Call Tiffany Poole.
Thank you for your 5 star review.
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