Poole, Mensinger, Cutrona & Ellsworth-Aults

region, DE

75
Attorney Index
20 reviews
4.3
Google Rating
26 reviews
Poole, Mensinger, Cutrona & Ellsworth-Aults

Practice Areas

Personal Injury

Business Profile

Divorce lawyerBankruptcy attorneyEmployment attorneyEstate planning attorneyFamily law attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
80%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 88/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication92
Outcome90
Responsiveness91
Empathy94
Expertise89
Fee Transparency81
Trial Experience83
Satisfaction86

Client Reviews

Adan Mendizabal
8 months ago
Meghan Taylor
1 years ago

Jen Mensinger was my attorney thru a very difficult divorce and I have unfortunately had to call on her due to my ex several times over the years. She has always been amazing and honest!!! You can be sure that this firm has your best interests at heart.

Ronald Wing
1 years ago
Chips Ahoy MeLocal Guide26 photos
2 years ago

Do expensive and no ine has called me back

John Hart
2 years ago

My first time dealing with this situation . Tiffany is excellent at explaining the process and genuinely a great attorney. I went based on reviews and glad I chose this lawfirm to handle my case.

Response from owner

Thank you for your kind 5 star review!

ali mendelson
2 years ago

Tiffany Poole is outrageously patient and helpful. Excellent lawyer.

Response from owner

Thank you for your kind 5 star review!

Jeanna McGinnisLocal Guide6 photos
3 years ago

I have used this practice for both a bankruptcy with Tiffany and for an estate with Jennifer Ellsworth-Aults. It was my first time needing an attorney and I needed two different ones at once. I was overwhelmed and very anxious. I cannot be more grateful to both Tiffany and Jennifer. They made the processes as easy as possible. They explained everything as it was happening in a way that I could understand and followed up with me right away when I had questions. Thank you, thank you to both of you. I highly recommend this office to anyone in need of these services. Especially first timers like me.

Response from owner

Thank you for your kind 5 star review!

Sushil Kaushik
3 years ago

Rachelle was completely useless. I wasted my $10K and almost a year with her, for my divorce case. She was always behind on communication with the opponent counsel. She wouldn't state the facts in emails/documents as I was telling her. And most importantly, even with the solid facts in hands, she would give up by assuming that judge will not agree to that. I don’t understand as what you are charging the fees for, if you are not going to fight/argue on facts, on my case. And when I raised concerns about these issues, she pulled herself out of the case. Very unprofessional. Later, I represented myself and did much better than what Rachelle did for me, for about a year in the beginning.

Response from owner

Dear Client, <br><br>We regret to hear about your dissatisfaction with your experience. Our firm takes all feedback seriously and we strive to provide the best service to all our clients. We're sorry to hear that you feel your case was not handled appropriately. We are committed to learning from this situation and improving our communication in future cases. Our intention is to truly advocate for our clients and we apologize if we did not meet your expectations. Please feel free to contact us directly with more insight into your experience so we can further improve. Thank you, and again, we apologize for your experience.<br><br>Best, <br>Poole, Mensinger, Cutrona & Ellsworth-Aults

Vee M
3 years ago
Response from owner

Thank you for your kind 5 star review!

Michael SewardLocal Guide
3 years ago

Way too expensive. Not welling to help with consultation, without getting paid.

Response from owner

Dear Client,<br><br>We appreciate your feedback and apologize if our services seemed costly. Our fee structure is competitive and reflects the high standard of work provided. We ensure we inform potential clients about any charges related to consultations beforehand to maintain transparency. Your concerns are important to us, and we would be happy to discuss this further with you directly.<br><br>Best Regards,<br>[Your Name]<br>[Your Position]

Jayanna BaileyLocal Guide6 photos
4 years ago

loved the receptionist but, the lawyer seemed irritated soon as she picked up the phone.

Response from owner

Dear Client, <br><br>We appreciate your constructive feedback and apologize if our service fell short of your expectations. We take your comments seriously and will address this with our team to ensure improved communication in the future. Thank you for expressing your concern.<br><br>Best Regards,<br>Poole, Mensinger, Cutrona & Ellsworth-Aults Team

Murshed KhanLocal Guide29 photos
5 years ago
Response from owner

Thank you for your kind 5 star review!

Raechelle Hooker
6 years ago

Tiffany Poole was great! She gave clear, direct immediate responses and that’s what you need. A lot of attorneys try to sugar coat or speak to you in a way, you don’t understand the process of law. Tiffany, responded to all of my questions. She was professional, well knowledges and she walked me through the process every step of way!

Response from owner

Thank you for your kind 5 star review!

heather LW
6 years ago
Response from owner

Thank you Heather for your kind review!

Michelle Reed
6 years ago

My experience with this firm was wonderful. They made a stressful situation a lot less stressful. Everyone was nice and helpful. I dealt with Ms. Poole and she was amazing.

Response from owner

Thank you for your kind review!

Kevon k Jarrett
6 years ago

why would you recommend this firm

Response from owner

Thank you for your kind review!

Angel Johnson
6 years ago

I highly recommend anyone needing a firm to use this one. My husband and I worked with Tiffany and she was absolutely awesome. She was able to get everything completed in a timely manner and never skipped a beat!

Response from owner

Thank you for your 5 star review.

Patricia HarrisLocal Guide36 photos
7 years ago

Tiffany Poole & Susan are AMAZING!!! 🤗 Ultra Professional & STRAIGHT TO THE END RESULT that we ALL are seeking!!! I strongly recommend this Firm!

Response from owner

Thank you for your 5 star review.

Jeremy GoodLocal Guide4 photos
7 years ago

Every interaction with Tiffany Poole and her team has been outstanding. Tiffany and Susan are compassionate yet professional and wanted to see me succeed. When I had questions, they were quick to reply and made sure I had everything I needed. I appreciate their hard work and have already recommended this firm to friends.

Response from owner

Thank you for your 5 star review.

S Porter
7 years ago

I fell on hard times and my home went into foreclosure. I was unsure of what to do. I contacted Attorney Tiffany Poole, who stepped in and assisted me. Tiffany went above and beyond to help me. It is because, of her that I am back on track and no longer receiving harassing, calls. If you're in trouble, and feel you have no where to turn. Don't lose sleep. Call Tiffany Poole.

Response from owner

Thank you for your 5 star review.

Contact

Address
2710 Centerville Rd Ste 101, Wilmington, DE 19808

Google Profile

Rating
4.3 / 5
Reviews
26
Status
Open
Claimed
Yes
Photos
24

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