Pratt Law Group PLLC

region, KY

36
Attorney Index
3 reviews
2.3
Google Rating
3 reviews

Practice Areas

Personal Injury

Review Snapshot

3
Total Reviews
Limited Data
0
Last 90 Days
Inactive
0%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 43/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication42
Outcome44
Responsiveness43
Empathy42
Expertise45
Fee Transparency41
Trial Experience43
Satisfaction46

Client Reviews

Courtney Hicks1 photo
1 years ago
Shannon Fraze-Lyons1 photo
2 years ago

Same as other reviews. I got a collection letter on medical bills that I didn't even know was out there. The lady on the phone was beyond rude!! I was trying (stress trying, because half the call she wouldn't let me speak) to ask questions about what had happened as I'm on a payment plan with hospital, she just kept telling me, 'how am I supposed to know, you didn't pay these bills'. I then asked, who do I speak with, the medical provider? she states no they wont talk to you, I answered your questions. She continued this cycle of Not Me, but Me for like 10 minutes and never resolved any of my questions. SHE WAS ABSOLUTLY NASTY TO ME! Cutting me off, talking in circles, unhelpful and her hateful tone was not necessary! I finally called the hospital and got resolution to my questions (even though she didn't want me to call the hospital for some reason). I think this firm is a scam! Nothing they told me or sent to me matches what the hospital told me or sent me! Too many signs that are not legit. Numbers and statements don't match, using bullying tactics, not wanting me to call medical provider. I would do you homework before you just start sending this firm money. Something is off here. Will keep post updated with that discovery as I go.

camri green
2 years ago

If I could give zero stars I would. There’s a lady that works there named Corie or something and she is so beyond rude, I was cussed out by her and I could never have a civil conversation with her because no matter what I needed help with, she never helped and began arguing with me. I called to speak to David Pratt about this incident and he didn’t apologize or anything about this matter. I agreed on a payment plan to pay off my medical debt and there was a problem with my debit card so instead of calling to let me know the payment wasn’t completed they started garnishing my wages and when I asked why I didn’t receive a call from the law office about the problem, the lady corie once again was rude and proceeded to tell me “it’s not our job to call you about the payment issue, you should’ve been checking your bank statements”. The only person that was sincere and helpful was a lady named Sarah and that’s who I began communicating with but this last time I called about my wages being garnishes, I was told by Corie that she no longer works there. And if that’s the case that’s probably the worst thing they could’ve done, she was the most polite and helpful person and she even apologized on the Corie and David Pratts behave even though it didn’t involve her, that meant a lot!! I’m trying my best to find another way to handle my medical debt issue with another law firm and if you happen to have the same debt problem and was told that David Pratt’s law firm will be handling it FIND ANOTHER OPTION!!! The lady working there is rude and unprofessional and there’s been reports on this lady before from others and nothing has been done about it so it seems David Pratt condones this behavior in his law firm.

Contact

Address
155 E Main St #215, Lexington, KY 40507

Google Profile

Rating
2.3 / 5
Reviews
3
Status
Open
Claimed
No

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