Premier Justice Law Office

Pasadena, CA

82
Attorney Index
18 reviews
5.0
Google Rating
18 reviews
Premier Justice Law Office

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyAttorneyLaw firm

Review Snapshot

18
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
94%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 99/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency95
Trial Experience97
Satisfaction100

Client Reviews

eric zhai
8 months ago

The legal team was very professional and patiently answered all my questions. The compensation was processed quickly. I am very grateful.

Response from owner

Thank you, Eric.

celia lin
9 months ago

very professional to handle our lemon case to get deal with Porsche. Highly recommend!

Response from owner

Thank you Celia for your review!

Edgar Ding3 photos
9 months ago

I had a persistent mirror issue on my Porsche, requiring more than six repair attempts. My own communications with the manufacturer were time-consuming and frustrating, yet I still couldn't find an effective solution. Fortunately, I found Premier Justice Law. They quickly assessed and developed a solution, taking full responsibility for all communications with the manufacturer. The process was efficient, transparent, and friendly, with timely updates on every key milestone. This made my life worry-free. Ultimately, I secured a satisfactory settlement under California's Lemon Law, and I received my claim check today. I'm deeply grateful for their professionalism and dedication, and I highly recommend them to anyone with a difficult vehicle problem. I had a persistent mirror issue on my Porsche with more than six repair attempts, yet the manufacturer offered no effective solution despite repeated communications. Premier Justice Law stepped in, evaluated my case quickly, and took over all communications. The team was professional, courteous, and transparent—keeping me informed at every step. Under California Lemon Law, we achieved a great outcome, and I received my settlement check today. I’m truly grateful for their work and highly recommend this firm.

Response from owner

Thank you so much for the kind review. It was our pleasure.

Park KLocal Guide9 photos
10 months ago

Susan is my go-to counsel for all things legal. She's advised me on various accident and car-related issues. Even basic legal advice for various topics!

Response from owner

Thank you Park K!

Rolando MarinLocal Guide213 photos
10 months ago

Susan Yu and her team at Premier Justice Law were great to work with. Precise, great communication, and very knowledable. Dealing with some complications and things got sorted quickly. Great turn out. Way better than expected. I can't give too many details about legal stuff but I HIGHLY RECOMMEND THEM. Thank you Susan.

Response from owner

Thank you Rolando for your kind review!

Victor Chung
10 months ago

Premier Justice helped me lemon 2 cars already. Process was convenient and fast. Susan took care of everything and even met me at the dealer to return the cars to make sure everything was smooth. Would definitely recommend!

Response from owner

Thank you Victor! Good luck with your next vehicle!

Sensual Goddess2 photos
1 years ago

Susan and Premier Justice Law I hired the week I endured a traumatic car accident in Los Angeles while on vacation. This was October 2022. Susan, Michael, Alicia and her team were present and holding space until I completed a year and a half of chiropractic care, massages, healing for ptsd, and bodywork. Once I finished the treatment, Susan and her team began communicating with the insurance company of the taxi that caused the accident. She was professional and worked hard on this case, as it was a long time from when the accident occurred and when we were ready to negotiate. I believe that Susan and her team negotiated the best of their ability to obtain a payout. We decided not to go to court. I hired a female lawyer because I enjoy working with women, not men. The settlement minus expenses was less than I ideally desired from the car accident and recovery experience, however I trust that she asked for the most amount possible. I recommend Susan and her team for grounded, hard work, and a reliable lawyer that knows the game and does their best. Thank you!!

Response from owner

Thank you for your kind review. It was a pleasure working on your case.

Scott F.Local Guide596 photos
1 years ago
Elmer SaguinsinLocal Guide9 photos
2 years ago

I recently had the pleasure of working with Susan and Michael from Premier Justice Law on an auto accident case. My case was complex and took over 2 and a half years to resolve, but Susan and Michael were diligent and persistent throughout the entire process. Susan and Michael were always there for me and guided me through the process step-by-step. They explained the legal process to me in a way that I could understand, and they were always available to answer my questions. They made sure to fight for my best interests, even when the insurance company was trying to lowball me. In the end, Susan and Michael were able to secure a favorable outcome for my case. I am incredibly grateful for their hard work and dedication. I highly recommend Susan and Michael to anyone in need of an auto accident lawyer. They are diligent, persistent, and compassionate. They will fight for your best interests and help you get the compensation you deserve.

Response from owner

Thank you Elmer. It was our pleasure.

Rich Silverman
3 years ago

It's really unfortunate that I can't give more than five stars. Susan Yu is the one you want on your side in a brawl. She's razor sharp, aggressive, relentless, creative and cagey. Look no further. If Susan agrees to represent you, Do Not Hesitate. I'll end with this: During a deposition, opposing counsel (weirdly) asked me if I had retained Susan because she was a "personal friend." She wasn't. I actually found her on Yelp. But Susan is the friend we all need, the one who unwaveringly supports you and has your back until the fight is done.

Response from owner

Thank you for your kind review. It has been a pleasure working with you!

Owen2 photos
4 years ago

I was able to find Susan Yu as my lawyer, so grateful! She is a professional lawyer who is truly well versed in lemon law. My own case is very difficult. The manufacturers I encountered have a strong team of lawyers. It seems that a lawsuit is inevitable, but Susan has used her professionalism to win compensation for me.. It is worth recommending to everyone! Community Verified icon Community Verified icon

Response from owner

Thank you for your kind review. I am glad we were able to resolve your case.

Gary Zeger
8 years ago

Susan Lee Yu of Premier Justice Law did a fantastic job of applying the Lemon Law when my 2011 Jaguar broke down (one of many many instances). She knows the law cold and was able to get back almost the full cost of the car even after 4 years ownership. She is professional, efficient, and extremely accurate in her assessment of the case. She is a great person to have on your side. Highest recommendation.

Response from owner

Thank you Gary for your review. Hope you are having better luck with your new vehicle.

Katie H.
10 years ago

My husband and I worked with Susan Lee regarding our "Lemon Volvo" and she was wonderful in helping us get our much deserved compensation for our car. She was really helpful, quickly responded to all of our questions, and was able to get us a check in the mail in less than thirty days. We would absolutely recommend Susan and the team at Premier Justice for legal help. Overall, a great experience.

Response from owner

Thank you for your review! I enjoyed working on your case.

Grace Kim
11 years ago

Luckily, I have not gotten in an accident this year (crossing fingers!). But I did last year.. and Susan Lee helped me through it. I learned my lawyer was with a different law firm now - here's my review of Ms. Lee from last year. I highly recommend her - she has been working in the personal injury space for a long time, clearly knows what's shes doing and she gets results. Susan Lee was my accident lawyer. She was awesome. She always took all my calls and answered all my questions patiently and thoroughly. She referred me to a doctor that I felt really took care of me and I just couldn't have asked for someone better to take me through the scary process of healing from a car accident. Thank you, Susan! I hope I don't need you again but if I get in another accident you will be the first person I call!

Response from owner

Thank you for your kind review. We are always willing to assist in your legal matters.

Justine W
11 years ago

Susan is a fantastic lawyer. She is so easy to talk to and of course is very knowledgeable about the law. I have consulted her on few occasions regarding some personal matters and she really just took the matter into her own hands and took care of it for me. She does not sugar coat and give you your answers straight. If you need a reliable attorney, call her because you will not regret it.

Response from owner

Thank you for your kind words. We appreciate your business.

Sabine Lee
11 years ago

I contacted Susan regarding an auto accident that someone close to me was involved in in San Diego. Susan handled the case with ease and did a great job explaining injury claims and property damage to me. I was really impressed by the great customer service and her willingness to stay in contact with me. I am a teacher so explanations are super important in all aspects of businesses to me. I couldn't have asked for a better attorney. A+ for Premier Justice Law!

Response from owner

It was our pleasure assisting you with your matter. Thank your for your review.

Erin L.
11 years ago

I had no idea what I was doing when I got in my first accident. There were so many people calling and trying to make me sign papers! So I called Susan Lee and she explained the process to me thoroughly and helped me get a great settlement on my case! She wasn't pushy and seemed like she genuinely cared. Thanks, Susan! Now, she's helping me with a lemon law case on a car that I purchased several years ago that I've had so many issues with! She's been so helpful.

Response from owner

Thank you for your confidence in our firm!

Paul J
11 years ago

I was referred to Susan Lee by a very reliable source for a legal matter I was involved in. She explained everything form A-Z and was patient with me. She also followed up with me on a regular basis and got me favorable results. I couldn't have asked for a more reliable and knowledgeable attorney. I will recommend this firm to friends and family for all legal matters.

Response from owner

Thank you for your positive review! We will take care of your friends and family.

Contact

Address
155 N Lake Ave #800, Pasadena, CA 91101

Google Profile

Rating
5.0 / 5
Reviews
18
Status
Close
Claimed
Yes
Photos
10

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