Tallahassee, FL
The Best Retreat.
I'm glad I went with these guys. They are fast, courteous, and professional. I never have a problem with communication. If Donna says she'll do it she will.
My first encounter With Attorney Cole I wish I could leave 0 stars
I'm not happy at all with this group, they won't return my calls . I'm looking for another attorney as I write this
Helpful
Mr Kole is very professional & gets results! When he took my case it was game changing! I now had an attorney that worked for me! If You need someone to really listen & search for answers to get the true facts for Your case then look no further!
Regina, thank you for taking the time to write such a wonderful review. It has been a pleasure working with you over the years.
Hired them for my workers comp situation. They wanted to do the bare minimum to get their money and left me with bills and a unfortunate situation. I would recommend any other worker comp lawyer besides them.
Thank you Elaine for taking the time to give us such a kind review. Hope you have a wonderful day!
Very helpful
Thank you Daerron for your kind review and for trusting us with your case. We look forward to working with you.
I love them and they work
Thank you, Tiffany. We appreciate you giving us the opportunity to represent you.
I spoke with James Kole yesterday he was very non chalant like I was bothering them was supposed to send my documents to sign to retain them never did I CALLED SCOTT AND WALLACE THIS MORNING WITHIN SPEAKING TO THE INTAKE PERSON I WAS CONTACTED WITHIN 30 minutes after to confirm I indeed had a case and sent the documents immediately so proctor and kole U SNOOZE U LOOSE THE BEST FIRM WON YALL ARE UNPROFESSIONAL OLD AND JUST NEED TO RETIRE
We strive to be flexible, accommodating and professional. In the interest of time and safety as a result of the COVID-19 pandemic, often a phone appointment will be set up to discuss a case. Here, a phone appointment was set the morning after we were first contacted. We thought there was a case and offered our help. However, we need signed paperwork to begin working on any case. We welcome potential clients to meet us in person or will gladly make other accommodations to ease a stressful process in these difficult times. Just let us know how we can help.
Instantly my feelings toward the outcome of my case improved. Was discouraged and now I’m feeling optimistic. Personable and professional
Thank you for trusting us to fight for you, Nichole. We will work hard to help you win.
Great
Willie, thank you for taking the time to provide your feedback and leave us a review. It is greatly appreciated!
My experience with James Kole spanned from Sept. 2018 through the end of Jan. 2020. I wanted a local firm that specifically worked with SSA cases and went with Proctor & Kole as I was impressed with their initial responsiveness. I regret, however, not following my gut instinct from my initial meeting with Mr. Kole and sought legal assistance elsewhere. As others have stated, he is arrogant, callous and wants to be the only one talking. My case was handled very poorly from the first meeting to when I finally shut it down. I closed out my case for the single reason that because my attorney and his staff did not work with me, at all, he was wasting my time while my life was going down the drain. He thought my case was a slam dunk and, technically, I should have had a solid case; but, you NEVER leave even a sliver of opportunity for the judge, or anyone involved in the process, to find anything to deny your case. Mr. Kole should know this since he's been practicing for 26 years, which he will tell you over and over. I have a solid decade of working in compliance and enforcement in environmental law against a vast array of industries across the State of FL, so I am experienced in building and pursing legal cases. My disability case was ridiculously simple in comparison. Because Mr. Kole did not work with me AND did not let me see my case file prior to my hearing, we went to the hearing with a case file that was missing well over 100 pages of records, including a statement from my treating physician (which the state had requested); and, there were a number of incorrect statements on my medical records. The judge pounced on every single conflicting/ incorrect record and used them to deny my case. The judge asked Mr. Kole at the hearing if "his client" had reviewed the case file to which he replied, "Yes", which was a lie. I asked him prior to the hearing if I had the tough judge (which I suspected I did based on my own research). He said, "No", until after the hearing when he said that I did. If you know you are going before the toughest judge, wouldn't you do everything to ensure your clients case file is complete, correct and air tight? How can you defend your client if you don't work with your client? When I asked him why he told the judge I had seen my file when I hadn't, he replied that it was his job to take care of that. How would he know what is correct, incorrect or missing from my file?? This is the very definition of gross negligence. If I had known he was not going to go over my case file with me prior to the hearing, I would have gotten my file from the SSA and I would not have gone to my hearing until my records were complete and correct. I am frankly stunned at how badly this was handled. I trusted Mr. Kole. That will never happen, again.
The Rules Regulating the Florida Bar prevent us from discussing any details of our representation of this or any other client. We can say, however, that our offices treat every case very seriously, understanding that our every action and words may determine the outcome of the case. Our livelihoods rely on this work ethic as we take every case on a contingency basis and receive no fees or costs unless we win. Frankly, we’re competitive at everything we do, even outside of work. We can’t win every case, but we try to do so and hate it when we don’t.
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