Proctor & Kole

Tallahassee, FL

68
Attorney Index
30 reviews
3.9
Google Rating
38 reviews
Proctor & Kole

Practice Areas

Personal Injury

Business Profile

Attorney

Review Snapshot

30
Total Reviews
High Confidence
0
Last 90 Days
Inactive
40%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 79/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication83
Outcome81
Responsiveness82
Empathy83
Expertise80
Fee Transparency73
Trial Experience75
Satisfaction78

Client Reviews

tony covington1 photo
1 years ago
Veronique TolliverLocal Guide18 photos
2 years ago

The Best Retreat.

Tanya Vandewark
2 years ago
Michael Dyson
3 years ago

I'm glad I went with these guys. They are fast, courteous, and professional. I never have a problem with communication. If Donna says she'll do it she will.

Tyrone Crawford Jr.
3 years ago

My first encounter With Attorney Cole I wish I could leave 0 stars

Rollin GatesLocal Guide2 photos
3 years ago

I'm not happy at all with this group, they won't return my calls . I'm looking for another attorney as I write this

Daughterof Zion
3 years ago

Helpful

Regina Edwards
3 years ago

Mr Kole is very professional & gets results! When he took my case it was game changing! I now had an attorney that worked for me! If You need someone to really listen & search for answers to get the true facts for Your case then look no further!

Response from owner

Regina, thank you for taking the time to write such a wonderful review. It has been a pleasure working with you over the years.

Joey TallahasseeLocal Guide124 photos
4 years ago

Hired them for my workers comp situation. They wanted to do the bare minimum to get their money and left me with bills and a unfortunate situation. I would recommend any other worker comp lawyer besides them.

Elaine Marshall
4 years ago
Response from owner

Thank you Elaine for taking the time to give us such a kind review. Hope you have a wonderful day!

Daerron Glenn
4 years ago

Very helpful

Response from owner

Thank you Daerron for your kind review and for trusting us with your case. We look forward to working with you.

Allen McConnaughhay
4 years ago
Breona James
5 years ago
Johnnathon DeLille
5 years ago
Tiffany GayLocal Guide
5 years ago

I love them and they work

Response from owner

Thank you, Tiffany. We appreciate you giving us the opportunity to represent you.

Marika Lenton7 photos
5 years ago

I spoke with James Kole yesterday he was very non chalant like I was bothering them was supposed to send my documents to sign to retain them never did I CALLED SCOTT AND WALLACE THIS MORNING WITHIN SPEAKING TO THE INTAKE PERSON I WAS CONTACTED WITHIN 30 minutes after to confirm I indeed had a case and sent the documents immediately so proctor and kole U SNOOZE U LOOSE THE BEST FIRM WON YALL ARE UNPROFESSIONAL OLD AND JUST NEED TO RETIRE

Response from owner

We strive to be flexible, accommodating and professional. In the interest of time and safety as a result of the COVID-19 pandemic, often a phone appointment will be set up to discuss a case. Here, a phone appointment was set the morning after we were first contacted. We thought there was a case and offered our help. However, we need signed paperwork to begin working on any case. We welcome potential clients to meet us in person or will gladly make other accommodations to ease a stressful process in these difficult times. Just let us know how we can help.

Nichole Revis
5 years ago

Instantly my feelings toward the outcome of my case improved. Was discouraged and now I’m feeling optimistic. Personable and professional

Response from owner

Thank you for trusting us to fight for you, Nichole. We will work hard to help you win.

Willie SheadLocal Guide10 photos
5 years ago

Great

Response from owner

Willie, thank you for taking the time to provide your feedback and leave us a review. It is greatly appreciated!

Helena C.Local Guide214 photos
6 years ago
Diana ThurmanLocal Guide1 photo
6 years ago

My experience with James Kole spanned from Sept. 2018 through the end of Jan. 2020. I wanted a local firm that specifically worked with SSA cases and went with Proctor & Kole as I was impressed with their initial responsiveness. I regret, however, not following my gut instinct from my initial meeting with Mr. Kole and sought legal assistance elsewhere. As others have stated, he is arrogant, callous and wants to be the only one talking. My case was handled very poorly from the first meeting to when I finally shut it down. I closed out my case for the single reason that because my attorney and his staff did not work with me, at all, he was wasting my time while my life was going down the drain. He thought my case was a slam dunk and, technically, I should have had a solid case; but, you NEVER leave even a sliver of opportunity for the judge, or anyone involved in the process, to find anything to deny your case. Mr. Kole should know this since he's been practicing for 26 years, which he will tell you over and over. I have a solid decade of working in compliance and enforcement in environmental law against a vast array of industries across the State of FL, so I am experienced in building and pursing legal cases. My disability case was ridiculously simple in comparison. Because Mr. Kole did not work with me AND did not let me see my case file prior to my hearing, we went to the hearing with a case file that was missing well over 100 pages of records, including a statement from my treating physician (which the state had requested); and, there were a number of incorrect statements on my medical records. The judge pounced on every single conflicting/ incorrect record and used them to deny my case. The judge asked Mr. Kole at the hearing if "his client" had reviewed the case file to which he replied, "Yes", which was a lie. I asked him prior to the hearing if I had the tough judge (which I suspected I did based on my own research). He said, "No", until after the hearing when he said that I did. If you know you are going before the toughest judge, wouldn't you do everything to ensure your clients case file is complete, correct and air tight? How can you defend your client if you don't work with your client? When I asked him why he told the judge I had seen my file when I hadn't, he replied that it was his job to take care of that. How would he know what is correct, incorrect or missing from my file?? This is the very definition of gross negligence. If I had known he was not going to go over my case file with me prior to the hearing, I would have gotten my file from the SSA and I would not have gone to my hearing until my records were complete and correct. I am frankly stunned at how badly this was handled. I trusted Mr. Kole. That will never happen, again.

Response from owner

The Rules Regulating the Florida Bar prevent us from discussing any details of our representation of this or any other client. We can say, however, that our offices treat every case very seriously, understanding that our every action and words may determine the outcome of the case. Our livelihoods rely on this work ethic as we take every case on a contingency basis and receive no fees or costs unless we win. Frankly, we’re competitive at everything we do, even outside of work. We can’t win every case, but we try to do so and hate it when we don’t.

Contact

Address
229 Pinewood Dr, Tallahassee, FL 32303

Google Profile

Rating
3.9 / 5
Reviews
38
Status
Close
Claimed
Yes
Photos
2

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