Pusatier, Abbott, Sugarman & Martin, LLP

I am pleased to confirm that the preparation of my Will was handled with exceptional professionalism and care by my attorney. Every aspect of the process was explained clearly, completed accurately, and carried out with a high level of expertise. I am fully satisfied with the quality of the work and the attentive service provided. I would fully recommend.

Laurie was amazing they give me good advice with not costs, and she is very kind. She took care of me almost a half an hour. I recommend this place 100%

Aside from the office staff/paralegal this was an abysmal experience. I met with Michael and explained what I was looking for from him. In the initial meeting he told me a little about the process and charged us the fee. I didn’t hear back from him for 3.5 months. When I called him to ask for an update you could hear the panicked paper rustling in the background. He said he’s been meaning to call me and set up a meeting for me to sign what he prepared, basically a two page document riddled with errors. He said he would keep me posted along the way. I didn’t hear from him again for a couple weeks when I again reached out to him. He said he would call me the next week with an update. Two weeks later I had to call him for an update because he never reached out. The work I needed from him was eventually completed but I can’t help but feel like I was his lowest priority client and he made no efforts to communicate with me. I will be looking for another law firm for my future estate planning and real estate needs. I’m sure some of the lawyers here are fantastic because there are so many good reviews and my families attorney had recommended them, but I will not be using this firm again.

I used them for a fairly simple real estate matter. They took care of it and priced it reasonably for the area. I will use them again.

Katie and her team were outstanding! I recently went through a difficult and nasty divorce. They always showed integrity and professionalism. They were my calm in the storm. The results were better than I could have ever hoped for. I will be forever grateful. Sincerely M LoBrutto

Creating a will seems daunting, overwhelming, and fatalistic, but the attorneys at this agency made the process quick and easy. After making an appointment I met with an attorney for about 30 minutes. He asked a comprehensive list of questions regarding my wishes, general assets, and addresses. The second session was reviewing the document for accuracy and then signing in front of a paralegal as a witness. Both times I had ample opportunity to ask questions. For only a couple hundred dollars, I had taken a major step in adulthood- because you never know.

Katie Martin was exceptional. Listened to what I needed and was on the case. Both paralegals Mary Richter and Karen Stachura were extremely helpful. Richard Abbott was helpful as well in the real estate department. Thanks to everyone for making this not so great situation more pleasant.

Mr. Pusatier is professional and worked very diligently on my case. He gives updates and answers any questions in a very timely manner. He is very personable, and knowledgeable in medical malpractice. He is reassuring and honest. He is an outstanding lawyer and I will always turn to him when I need a lawyer.

My husband and I were very satisfied with this law firm. We had Powers of Attorney done and updated our Wills. We worked with Richard Abbott, attorney. He was very professional and pleasant. In the past, this firm handled my father’s estate and I was pleased. We would highly recommend this law firm!

Recently had to use Steve Sugarman as a mediator in my separation. Steve was very fair, throughly explained the laws, helped us work through our issues with the best interest of us and our kids, and kind. I would recommend Steve to anyone going through this difficult time. Thank you for making a difficult time a little bit easier.

Pretty good so far

Yes. I used them a few years ago for my disability case as well. Very professional law firm. The best in the town. My opinion and other's as well.

Friendly and knowledgeable

I had Richard Abbott work on my case afford another large and we'll known Buffalo firm gave it minimal time and effort and ended up.losing the case. This is a small office from the outside but very experienced, through and personal attorneys inside.

We used Steve Sugarman for our mediation and he was fantastic. Definitely the guy you want to use for this matter and the best in the area. He was referred to us and we have since referred him to another couple.