Quill & Arrow LLP

Santa Monica, CA

66
Attorney Index
50 reviews
4.3
Google Rating
476 reviews
Quill & Arrow LLP

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyEmployment attorneyLaw firm

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 62/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication66
Outcome65
Responsiveness63
Empathy64
Expertise59
Fee Transparency53
Trial Experience65
Satisfaction62

Client Reviews

Ashley perez
5 months ago

Great service

Response from owner

Thank you so much for your kind words, Ashley! We're thrilled to hear that you had a great experience with our service at Quill & Arrow. We are proud to have been your lemon law advocates.

Alma RosilesLocal Guide12 photos
5 months ago

It took really long to come to a decision but I came out with a great chunk of change. I'd recommend them.

Response from owner

Thank you, Alma for your feedback! We're glad to hear that you were pleased with the outcome, even if the process took a bit longer than expected. We appreciate your recommendation and thank you for choosing Quill & Arrow as your lemon law lawyers!

jose duran
6 months ago
Response from owner

Thank you so much for your wonderful review Jose! We're thrilled to hear you had a great experience and appreciate your support.

Cris Medina
6 months ago

Quill & Arrow were always attentive to any questions I asked. They were with every step of the way keeping me updated on my Lemon Law case. Couldn’t have asked for a better Firm to help me

Response from owner

Hi Cris. Thank you so much for your kind words! We're thrilled to hear that you felt supported and informed throughout your Lemon Law case. At Quill & Arrow, we strive to provide attentive service, and we're glad we could assist you effectively.

Anita CLocal Guide11 photos
6 months ago

I have no idea how this company got my phone number but they call EVERY SINGLE DAY!!! I do not have a car with a lemon law claim yet they call EVERY SINGLE DAY!! What con artist scammers to harass people by calling. Then I tried calling just now to tell them to STOP AND YOU GET A MUSIC RECORDING!! DO NOT USE A COMPANY THAT GOES TO THESE LENGTHS TO HARASS PEOPLE! And to your response "You spoke on a call with one of our representatives regarding a potential claim. You told us during that call you submitted the information" THAT IS A BOLD LIE. I DID NOT SPEAK TO ANYONE AT YOUR FIRM. I DID YESTERDAY WHEN I TOLD THEM TO STOP CALLING ME!

Response from owner

Anita, you submitted your information to us, which is why we reached out. You spoke on a call with one of our representatives regarding a potential claim. You told us during that call you submitted the information. We received your request to be removed from our follow up list and you have been. We apologize for any inconvenience.

Francisco Vargas
6 months ago

I had a great experience, quick, and professional. They were always consistent and helpful with my case, I appreciate everything done for me.Thank You

Response from owner

Thank you so much for your kind words, Francisco! We're thrilled to hear that you had a great experience with us and that our team was able to assist you effectively in getting a settlement in your lemon law case. Your satisfaction is our top priority, and we appreciate your trust in Quill & Arrow!

Juan Rodriguez3 photos
6 months ago

Thanks to them, Nissan will refund my money 💰 for the vehicle I bought from them, and it turned out to be a lemon. Thank you.

Response from owner

Juan, thank you for the review! We're glad to hear you're happy with your deal. Our mission is to help people get rid of their defective vehicles.

MD MAHMUD HASANLocal Guide3 photos
6 months ago

I worked with Quill & Arrow on a lemon law case and am happy with the final outcome, even though the process took longer than expected. The team was professional throughout. Special thanks to Ron Salguero for being responsive and helping bring everything to a smooth conclusion. (I can remove all Negative rev from your business. In 24-48 hours so If you want then please let me know)

Frank Lomeli
6 months ago

Nothing more frustrating than buying a new truck and have issues from the beginning! Numeous trips to the dealer always being told it's fine no problem that's how they are designed! B. S! I'm a mechanic and yet got treated like I didn't know the difference! Quill and Arrow helped me get my concerns heard and ultimately dealt with! We spend too much money and time to not be heard after purchase! Now going forward if I have any other issues I know where to turn for protection! Thank you guys and gals at this law firm!

Response from owner

Frank, sadly your experience while trying to get your vehicle fixed is all too common. We are glad to have been here for you and we are proud to have served you. Getting individuals like yourself out of lemon vehicles is our mission. Thank you for the review and recommendation. We appreciate your kind words.

Ece Guclu koc
6 months ago

My spouse’s legal matter was finalized months ago, yet the funds owed have still not been received. Throughout this time, we have not seen clear progress or decisive action. Being left in uncertainty for so long has been both stressful and frustrating for our family. When hiring legal representation, you expect active follow-up and accountability. Unfortunately, that was not our experience. I would encourage others to carefully consider their decision before moving forward. AVSAR

Response from owner

Your spouse has already spoken with our firm regarding this matter and all concerns are being handled.

Dogus Koc
6 months ago

Unfortunately, I had a very negative experience. Although my case was concluded months ago, the funds owed to me have still not been collected. Despite multiple follow-ups and requests for action, I have not seen any concrete or effective progress. The process has been filled with delays and uncertainty, causing both financial and personal frustration. I strongly advise others to be very careful when choosing legal representation. AVSAR

Response from owner

Dogus, thank you for taking the time to speak with our firm's representative in this matter. Please let us know if you have any additional questions or concerns.

daddy4 photos
6 months ago

I bought a Tesla in 2023 in March and had a couple of issues with it and took it out for service and I was scrolling on Instagram and found Quill And arrow so I looked them up to see if they were legit and they were. I gave them a call? The process was very smooth. They had me to send my service records to them. They let me know what to do. They filed my case against Tesla on my behalf. Everything was very clear. They communicated everything to me every step of the way, although it took about a year, they got me the full purchase price of my car back the whole 65,000. I was very pleased not only with Quill And arrow but also with the process I would recommend them or rather highly recommend them for a Lemon lock case if you have a vehicle and you think you might qualify for a Lemon law you should definitely contact Quill And arrow. Darryl Walker Sr.

Response from owner

Dear Darryl, <br>Thank you so much for your kind words and for taking the time to share your experience with Quill & Arrow! We're thrilled to hear that we could assist you in navigating the Lemon Law process and ultimately secure a positive outcome for you. Your recommendation means a lot to us, and we’re here to help anyone who needs support with their vehicle issues.

david Lopez
6 months ago

Very good

Response from owner

Thank you so much, David, for your positive feedback! We're thrilled to hear you had a great experience at Quill & Arrow regarding your lemon law case.

Yale Kahan
6 months ago

They always got it in control, so make sure you get them for the best results or it could cost you plenty!

Response from owner

Yale, thank you for your positive feedback! We're thrilled to hear that you trust Quill & Arrow lemon law for delivering the best results. Our team is dedicated to providing top-notch service, and we appreciate your recommendation!

Hector Casillas
6 months ago

Great work everything was the way they told me great service

Response from owner

Thank you so much for your kind words, Hector! We're thrilled to hear that you had a positive experience with us at Quill & Arrow lemon law attorneys. Your satisfaction is our top priority!

Viller HamiltonLocal Guide85 photos
6 months ago

The process was a long journey, but as promised, the situation was handled as professionally as could be. I believe it would have gone faster if the dealership wasn't between new ownership. Thank you for the journey and promise of success.

Response from owner

Viller, thank you for your understanding and patience throughout this process. We're glad to hear that you felt supported and that we delivered on our promise of professionalism. Each case has its own challenges and in this one the change of dealer ownership was it. We appreciate your feedback and thank you choosing Quill & Arrow as your lemon law firm!

Katie PLocal Guide8 photos
6 months ago

After 1.5 years, the QA law firm secured a full refund check for me from the automaker! If you’re interested in filing a lemon law claim, please be patient—it can take quite a while to receive the final check. QA is working hard for us quietly in the background. 🙂

Response from owner

Thank you so much for your kind words, Katie! We're thrilled to hear that we were able to secure a full refund for your your lemon vehicle. At Quill & Arrow, we’re dedicated to advocating for our clients and appreciate your trust in us during your lemon law claim.

Candace3 photos
6 months ago
Response from owner

Candace, thank you for having taken the time to speak with me. I understand that you did not intend to write a review and this was accidently posted.

Aerial Photography (Real Estate Photography)Local Guide40 photos
6 months ago

gave out my contact info to another lawyer without my permission ! I specifically asked them not to do ! Trust !

Response from owner

If you would like to discuss this in more detail please contact me, Robert Gallander, at rgallander@quillarrowlaw.com or (424) 339-1200.

Manny Villarreal
6 months ago

I’m very happy with this Firm 5 ✨ Professional approach! They keep me informed every step of the time. The out come was more than what I was expecting. Thank you guys at Quill & Arrow

Response from owner

Thank you so much for your kind words, Manny! We're thrilled to hear that you had a positive experience with us and that we exceeded your expectations. Your satisfaction is our top priority at Quill & Arrow. Thank you for choosing us to serve as your legal advocate.

Contact

Address
10880 Wilshire Blvd Suite 1600, Los Angeles, CA 90024

Google Profile

Rating
4.3 / 5
Reviews
476
Status
Open
Claimed
Yes
Photos
15

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