Quinn Law Firm, PLLC - Fayetteville - Auto Accident & Personal Injury Attorney

region, NC

82
Attorney Index
19 reviews
4.5
Google Rating
19 reviews
Quinn Law Firm, PLLC - Fayetteville - Auto Accident & Personal Injury Attorney

Practice Areas

Personal InjuryCar Accident

Business Profile

Personal injury attorney

Review Snapshot

19
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 93/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication98
Outcome95
Responsiveness96
Empathy99
Expertise93
Fee Transparency85
Trial Experience87
Satisfaction90

Client Reviews

Sam Aldridge2 photos
1 years ago

I went through the most traumatic accident in 3023. These fabulous women went against the insurance company and got me everything I deserved. They treated me like family and even stood by me even when the insurance company didn’t believe me. They showed true concern about my condition and even checked on me to see how I was doing. Thank you everyone at Quinn Law Firm. I couldn’t have done it without you.

Response from owner

Thank you so much for your kind words. It has been a pleasure working with you.

Cassie H1 photo
2 years ago

Quinn’s law firm helped me with my case. They were very supportive and treated me like a member of their family! All my questions were answered promptly.

Response from owner

Thank you!!

Terrance Gray Jr1 photo
2 years ago

Hello Risa is amazing . If you don’t know much of the law industry she will break it down for you and teach you and help you learn and understand what you need to know. Risa helped me and I am thankful for her service

Response from owner

Thank you so much for your kind words. It was a pleasure working with you as well.

Moisés PorrasLocal Guide122 photos
2 years ago
Response from owner

Thank you so much!!

Mary ToonLocal Guide
4 years ago

Wow!!!!!!!!!! I just can't say enough about The Quinn Law Firm. They handled my accident claim with Care, Professionalism, Kindness and Efficiency from the very start with the first consultation until the completion. Every time I called they gave me peace of mind. They fought for me and valued my request. I truly appreciated it. They gave me peace of mind and very little worry. This is a great Law Firm and I highly recommend them. ****Not 5 stars, I give them 10. Thank you.

Response from owner

Thank you so much for your kind words!! It was a pleasure working with you!

Roosevelt Hamilton
5 years ago

In September 3, 2017, my wife and I were in an automobile accident. We were recommended to go to Quinn Law Firm by a friend, because of her professionalism, the legal advise, and attention to detail. Although it's taken sometime to settle the case, we were assured by Attorney Quinn that things the would work out. The Quinn Law Firm has displayed to us the patience and knowledge in dealing with the insurance and with the medical issues. I would recommend The Quinn Law Firm to those I know.

Response from owner

Thank you!!

Sherlly Cadeau
5 years ago

This firm is extremely unprofessional and dismissive. When I moved to NC in 2018, 2 days later, I was involved in a automobile accident. The day after my accident, I went to see a Chiropractor. I explained to him what occurred in terms of my accident and he recommended me to this Firm. Silly me, I neglected to do my homework on reputable Law Firms in the area which I now REGRET... I’m almost 3 years in to dealing with this firm and I found it extremely odd that I had to collect a lot of my own medical records myself due to the lackadaisical performance of Quinn’s paralegal Liz. I’ve called that firm so many time and asked to return my multiple calls and got maybe, 1-2 meaningless call back from 2018 up till now, 2021🤦🏾‍♀️. I called a few more times over the pass weeks and asked to spk with my paralegal so I can get some update on my paperwork and I was told that liz wasn’t available till next week and they will have her give me a call when she returns (again, I got nothing the following week.) I called again a few days later and ask to spk with Mrs. Quinn and was told she wouldn’t be available until next week and they will have her give me a call the following week and AGAIN, I got nothing. I called yesterday again twice to spk with my lawyer and AGAIN, I got nothing😡. Prior to that I’ve made multiple trips to the law firm hoping I’ll find this Lawyer so we can sit down and discuss my case and I wasn’t surprise that I came up short AGAIN. Every time I try to contact Risa she was either not available or on vacation. Every time i asked the staff to have her return my callS, I got nothing. Now I’m fed up!!! I had to call a lawyer thats not affiliated with this firm to get advice about my case, which is pretty pathetic, and to my surprise he told me that personal injury Lawyer has up to 3 years to Seattle my case or else it will get dismissed. Whether this information was stated in my contract or not, you would think Quinn’s Law Firm would of given me a courtesy call about getting close to the deadline. My case is obviously extensive. Ive seen over 15 doctors for a permanent injury that I now have to live with from this MVA so therefore, I have a plethora amount of medical records that they need to collect and I don’t feel like they are working hard enough on my case. I believe this firm is not capable of dealing with serious accident cases like mine. The entire team comes across clueless which is extremely frustrating and concerning for me because now I’m dealing with more than one issue which are my injuries and the lackadaisical firm staffs. I still have an open case and I still have not spoken to my lawyer yet since the initial visit and one other time to drop of a list of doctors that that I’ve seen from the accident. I have very little to no hope that I will get the settlement that I deserve based on what I’m experiencing with this firm. I guess I will soon find out and I will make sure that I write another review, whether good or bad, after my settlement. So my advice to everyone thats reading this is to do your homework if you feel your case needs to be treated like it’s the law firms love ones case. Because right now, I’m not getting no luv from this firm at all. Good luck to you if want this firm to represent you if you feel like your case is remotely close to being extensive or complicated🍀

Response from owner

I apologize for the delay in responding. As an attorney, I do not think it appropriate to publicly reply to a Google review from an existing client. However, now that your case is closed, I will respond.<br><br>I would like to start by saying that no one named Liz, Lizzie or Elizabeth has ever worked in my office.<br><br>Although I do not know the exact number of phone calls you made to the office during our representation, it is my belief that you called far in excess of a hundred times. You should understand that if you call and speak to us on Tuesday, it is unlikely that there is going to be any new information to share with you on Wednesday. We have responded to your calls with phone calls, text messages and emails.<br><br>Rest assured that your case was in no way too complicated from a medical standpoint. I have handled thousands of personal injury and medical malpractice claims in my career as a personal injury attorney.<br><br>Hundreds of hours went into working on your case, obtaining and analyzing evidence, doing research and corresponding on your behalf. Although your file was not as large as files for the complicated medical malpractice lawsuits I have handled, it was still a sizable file consisting of thousands of pages.<br><br>Nevertheless, I realize that many clients have no idea of how much work actually goes into their cases, nor should they. That's the reason people hire attorneys in the first place--to handle all aspects of their claim.<br><br>I'm truly sorry you were unhappy. However, my staff and I went above and beyond on your case and were happy to do so. Toward the end of our representation, we even took an hour out of our work day to run a personal errand on your behalf.<br><br>Nevertheless, in spite of all our hard work and the exceptional result achieved, I understand that there's just no pleasing some people. I sympathize with your inability to understand or appreciate everything that was done on your behalf. I wish you only the best in the future.

Andrea WarehamLocal Guide54 photos
5 years ago

Wonderful attorney. She is very thorough. If me and my husband had any questions she answered promptly. Definitely recommend Quinn Law firm.

Response from owner

Thank you!!

Bossking287
6 years ago

My wife has them as her lawyer for a head on collision accident that was caused by the other driver. They have yet to come to a settlement with the other drivers insurance company. My wife been to the doc and chiropractor and her leg and knee is still messed up. It is taking too long. I would give them no stars if I could but I can't so they get a 1 star.

Response from owner

Although you didn't use your real name in this Google review, I have learned your name and your wife's name from your YouTube video for Bossking287.  Neither of you has ever been a client of Quinn Law Firm, PLLC.

Bloody KiwiLocal Guide2 photos
6 years ago

Risa was a huge help. She was honest and very friendly when we met. 10/10 would recommend

Response from owner

Thank you!!

Reginald Monroe
6 years ago

Very nice and courteous

Response from owner

Thank you!

Robyn Floyd
7 years ago

I had some issues with one of the office staff that went on for a lengthy time because I had never actually contacted Ms. Feldbusch about the situation which left me very frustrated with the law firm. Once I spoke with Ms. Feldbusch about my concerns things were totally different. She was very apologetic about my issues and concerns. I believe if I had not waited to contact her personally my case would've been settled in a timely matter. She cares about her clients and will make sure that you are getting the best settlement for your case. I'm only giving 4 stars because of the lengthy time it took and the run around I was given with one particular office staff. Otherwise Ms. Feldbusch is 5 stars. I would still go back to this law firm and do recommend Ms. Feldbusch to handle your case.

Response from owner

Thank you!!

Lee Carrillo
7 years ago

Great attorney and office staff! Highly recommended

Response from owner

Thank you! We have all enjoyed working with you!

Dianne Carrillo
7 years ago
Response from owner

Thank you!

karen
7 years ago
Response from owner

Thank you! It has been a pleasure working with you.

Robert Henderson
7 years ago

Great attorney! She worked very hard to resolve my legal issue. I highly recommend her.

Response from owner

Thank you! It was a pleasure working with you.

John FeldbuschLocal Guide4 photos
7 years ago

I highly recommend this firm. The staff is professional, and courteous. My issue was resolved in a timely manner, and to my satisfaction. Quinn Law Firm was a lifesaver!

Response from owner

Thank you for your kind words. I'm glad we were able to help!

Tabitha McLaurinLocal Guide
7 years ago

Great attorney! Took really good care of us a while back!

Response from owner

Thank you!!

Mackenzie Robinson
11 years ago

Highly recommend Mrs. Risa Feldbusch!!

Response from owner

Thank you!!

Contact

Address
5342 Yadkin Rd, Fayetteville, NC 28303

Google Profile

Rating
4.5 / 5
Reviews
19
Status
Open
Claimed
Yes
Photos
30

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