Ralston Buchanan, PLLC

region, TN

81
Attorney Index
11 reviews
4.6
Google Rating
11 reviews
Ralston Buchanan, PLLC

Practice Areas

Personal Injury

Business Profile

Bankruptcy attorney

Review Snapshot

11
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
64%
Response Rate
Somewhat Responsive
↔
12-Month Trend
Stable

Review Intelligence

Avg: 95/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome97
Responsiveness98
Empathy100
Expertise95
Fee Transparency87
Trial Experience89
Satisfaction92

Client Reviews

Sherelle ExomLocal Guide4 photos
1 years ago

EDIT TO HIS RESPONSE ** NOTHING WAS ANNOUNCED TO ME AS TO HOW MUCH I AM GETTING BECAUSE MR. RALSTON HAS BEEN NON RESPONSIVE. I CANT TELL MR. RALSTON ABOUT THE CREDITORS CONTACTING ME BECAUSE HE HAS BEEN UNRESPONSIVE. MR. RALSTON NEVER EXPLAINED ANYTHING ABOUT CREDITORS GETTING 10 YEAR EXTENSIONS. THE LAST THING HE SAID WAS HE WOULD LET THE TRUSTEE KNOW. MR. RALSTON ALSO JUST DISCLOSED MY PERSONAL FINANCIAL INFORMATION ON THE INTERNET. FINANCIAL INFO THAT I HAD TO SIGN AN NDA FOR AS WELL AS PUBLICLY INSULTED MY INTELLIGENCE. IM SURE THAT SPEAKS FOR ITSELF. THAT ALONE SPEAKS VOLUMES. I'll be informing the injury attorney that you disclosed that publicly. There was never a conversation that took place where I was told the bills would be Paid but my credit wouldn't reflect that they were paid. That's what the issue is here. Him just now informing me my credit report wouldn't reflect me paying them. No matter how much I explain to him, the bills being paid is NOT the issue, the credit report reflecting I paid the bills is the issue, he doesn't seem to understand. The fact remains, I'm paying the bills but still stuck with a bankruptcy because it wasn't explained properly. Do you know how dangerous it is to put on the internet how much money someone is getting?? Wow. You definitely showed your unprofessionalism in that response. Good luck!! I do not recommend. I had a settlement that had been pending for years. Settlement came.through after the bankruptcy of course. I was NEVER informed that if my settlement came through and was being used to pay my debts, that my credit report would not reflect those payments. I called Mr. Ralston to inform him that one of the debts was over 10 years old. While I had him on the phone I asked about the debts reflecting payments on my credit report that were received and was told that they would not. So basically, I paid for a bankruptcy. Then my settlement was used to pay off those same debts but the payments won't reflect on my report. So for the next seven years I have a bankruptcy for debts that I still had to pay with no update reflecting those payments. I emailed Mr. Ralston 5 DAYS AGO at 9AM to verify that he informed the trustee of the debt that was over 10 years ago. I have yet to receive a response. Do not use this man. I will say that he was good with payment plans. But that's it. Takes days to get responses and he does not provide necessary information to make a proper decision to file or not. 👎🏾I knew the settlement would go towards the bills but if I knew that none of it would reflect on my credit report I would have never filed. How can you pay anything towards a bill that's on your credit and it not reflect?? I paid for the bankruptcy but still had to pay the bills then still have to have the bankruptcy on my record. And still have the bills reflecting negatively. I've been getting letters from people he said were not supposed to contact me but he's unresponsive now. What was it for? It's put me in a worse situation than I was in before I filed.

Response from owner

Ms. Exom and I have had this conversation several times, including at least twice before the case was filed. A personal injury settlement is an asset, just like any other asset, and in Tennessee there is only so much that we can protect via our state's exemption laws. Specifically we can exempt $7,500 for personal injury claims, plus whatever remains of the general $10,000 exemption that hasn't been used up on other assets. Anything over and above that goes to the Trustee, who distributes the funds to your general unsecured creditors. In Ms. Exom's case, it was just announced that she will soon be getting a settlement check soon, and that the other most of that money will be split up among the unsecured creditors. She knew this very well going in, and she agreed to take that risk. Perhaps she didn't know that her settlement would be quite that large, and if she had known, then maybe she would have gone another direction. But she is the one who made that decision, and she had all of the pertinent facts.<br>It was also explained to her more than once, including in the beginning, that while the basic statute of limitation in Tennessee is 6 years, two creditors had taken large judgments against her, and that gave them extra time. A judgment creditor has 10 years to collect, and at their option they can extend that for another 10 years. So her argument about a debt being more than 10 years old is specious. <br>I also discuss credit report issues with all clients going in. Chapter 7 will discharge those debts, and that will zero out the relevant tradelines, so there absolutely was a benefit to her. <br>If discharged creditors (or their debt collectors) are still contacting her, then she absolutely should tell me about that, because we can sue them, and they would have to pay her and me both. I would never turn down that opportunity. <br>Again, these accusations are nonsense. The fact that people can say these things publicly is an outrage. My advice to everyone else is not to get into this line of work, because you absolutely will run into some clients who seem rational and reasonably intelligent, but then get everything twisted in their heads, and finally convince themselves that certain things happened when they never did.<br>Best wishes to Ms. Exom.

All in Hendersonville
1 years ago

Mr.Ralston helped us with a complex bankruptcy issue. He was very knowledgeable about the law and local procedures. He was also very kind during a stressful period. We are very grateful for his help!

jwils3000Local Guide107 photos
2 years ago

I had a great experience with Mr Ralston. This was my first time filing for bankruptcy and the process was so smooth and simple for me. Mr Ralston is very knowledgeable and a professional. The communication was top tier. Mr Ralston kept in touch with me throughout my whole journey and made sure that I was prepared. I would highly recommend his services to anyone

Response from owner

Thank you for the kind words. Good communication is key to any relationship, and that goes double for attorney and client.

S J (Allaboutme#)Local Guide43 photos
4 years ago

Great service, excellent communication, keeps you informed, goes above and beyond for all clients, assist clients even after cases are closed or years old, if they can in anyway.

Response from owner

Thank you so much for your feedback! We appreciate hearing from our clients and strive to do all the things you mentioned like keeping you informed on your case. Excellent communication is the key!

Michael Dodd
4 years ago

We were panicked! Then, we got in touch with Councilor Buchanan and we are so relieved. There IS an option! Yeaaaaaah!

Response from owner

Thank you!

Erica Robinson
4 years ago
kim HaleLocal Guide2 photos
5 years ago
Response from owner

Thank you!

Michael PinkertonLocal Guide
5 years ago

Mrs. Elizabeth was very professional with my bankruptcy. She got me filed quickly and was able to get my car back the next day. Elizabeth was very knowledgeable and was able to answer all of my questions. I highly recommend the Ralston Buchanan Law Firm for any legal matters you have requiring a lawyer. Thanks and great job guys!

Response from owner

Thank you very much for letting us know how satisfied you are with our services. Do not hesitate to reach out with any questions or concerns.<br><br>Ralston Buchanan, PLLC

REBA COLLINS
5 years ago

Everyone at Ralston Buchanan PLLC are truly awesome!!! Mr. Dan Buchanan and Ms. Elizabeth Matlock was really there for me. They answered every question and put all my fears at ease. They treated me with dignity and the utmost respect. They made a very difficult process extremely easy and stress free. I will be forever grateful for all the hard work and the professionalism that they provided. I would highly recommend this firm to everyone I know.

Response from owner

Ms. Collins, Thank you very much for your kind words. We are always here to help. Feel free to reach out to us anytime!<br><br>- Liz Matlock<br>RB Consumer Law

Carol Silvestri GriffinLocal Guide4 photos
6 years ago

He is a bankruptcy attorney very easy to talk to very helpful. Highly recommend him

Darrell Cross
8 years ago

Mr Ralston was VERY helpful in my case and gave GREAT advice recommend him in Chapter 13 cases

Contact

Address
2287 Union Ave, Memphis, TN 38104

Google Profile

Rating
4.6 / 5
Reviews
11
Status
Open
Claimed
Yes
Photos
22

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