Ramos Law Personal Injury & Accident Lawyers - Phoenix, Arizona

Chandler, AZ

82
Attorney Index
50 reviews
4.9
Google Rating
57 reviews
Ramos Law Personal Injury & Accident Lawyers - Phoenix, Arizona

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyAviation consultantCivil law attorneyElder law attorneyInsurance attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
75%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

David Bracamontes3 photos
4 months ago

Ramos Law firm offered great service. Nate Wright and Laura Duran we an excellent team with wonderful customer service. All our concerns and aches were addressed. Thank you so much!

Response from owner

David: Thank you so very much for leaving us a review – it is greatly appreciated! Our entire team cares about responding timely and taking great care of people so I am very thankful that you felt our team’s communication was excellent. It is our pleasure to take care of wonderful families like yours – thank you for choosing Ramos Law and please don’t hesitate to reach out to us if you ever need anything. Dr. Joe Ramos

Teenah Mari
4 months ago

Nicholas Nowicki and Paula were amazing mine and my partners case 😊 the whole Ramos law in phx were amazing . Great experience

Dora Estrada
4 months ago

I want to say thank you to my attorney Patrick Hassett and Gabriela for there hard work and always being available when I needed them.

T.S.
4 months ago

Ramos Law is definitely a place I'd recommend! After my fiance was involved in a total loss accident he was 0% liable for, my fiance and I tried on our own to get the insurance company to take liability, especially given all the evidence. We had a police report on our side as well as a third party eye witness that gave a recorded statement that was entirely in our favor. I thought all of this evidence would show liability as a no brainer. The at-fault insurance company stated they "could not determine who ran the red light" and denied payment. After months of back and forth it was obvious their only intention was to not pay out the claim under any circumstances. At this point, we decided to pursue legal action. We called over 35+ law offices to which no one would take our case. (Most wanted to since we had significant evidence and an open shut case. However, as it was explained to me by them, law offices only get paid for their services through the injury portion of the claim. For those offices to take our case, my fiance would have had to be injured for decades on end, which was not the case thankfully with the injuries he sustained.) I called Ramos Law next and they took the time to speak with me even though they knew it would likely not be a large payout. After being shooed away by multiple offices, I was shocked to hear them say they wanted to fight for us. Finally! Someone that was honest, cared deeply, and wanted to help us restore the injustice we had been dealing with for months. Our case is finally settled now! Words will not ever express how thankful we are for their honesty, determination, and care about their clients! 10/10 recommend!

Fabián Flores
4 months ago

Excellent service, friendly staff, and helpful with the language. Thanks to my lawyer Patrick Hassett and Jaqueline, who were a great help.

Response from owner

Thank you so much for your feedback and for trusting us! We're delighted to hear that you received excellent service and that our team was able to assist you with the language as well.<br><br>Patrick and Jacqueline will be very happy to know they were of great help to you. We greatly appreciate your trust and your recommendation.<br><br>We wish you all the best!

Marco Flores
4 months ago

I'm glad Ramos Law took my case. My lawyer, Patrick Hassett, and Jacqueline were great, they answered all my questions, and I highly recommend them.

Response from owner

Thank you so much for your kind words and recommendation! We are delighted to hear that Patrick and Jacqueline were able to answer all your questions and provide you with the support you needed throughout your case.<br><br>Clear communication and strong representation are very important to us, and we appreciate you entrusting Ramos Law with your case.<br><br>We sincerely appreciate your recommendation and wish you all the best in the future.

Mari Morales
5 months ago

I highly recommend Ramos Law, Steve and Audra for anyone in need of an accident attorney. From the very beginning, they were professional, responsive, and genuinely invested in my case.Their knowledge, dedication, and attention to detail truly made a difference, and I am extremely grateful for the outcome once they had my case in their hands compared to my former attorneys. You rock.

Mary
5 months ago

I was very happy with Ramos Law. They are great at putting the client first. I had Kyle Sherman, he was excellent. The best lawyer group I could have gone with. Thank you for your compassion and professional service. Would definitely use them again and refer to other people. 5 Stars!!

Response from owner

Thank you so much for your wonderful review! We’re thrilled to hear that you felt put first throughout your experience — that’s exactly what we strive for with every client.<br><br>Kyle truly cares about the people he represents, and we’re so glad he made such a positive impact on your case. We’ll be sure to share your kind words with him.<br><br>Thank you for choosing Ramos Law, and we wish you all the best moving forward!

Osbaldo Deleon
6 months ago
Response from owner

Thank you!

Kendall StrobelLocal Guide12 photos
6 months ago

We’ve worked with Ramos Law for three separate car accident cases, and unfortunately our experience has gone downhill with each one. Our first case with them was fantastic—smooth, communicative, and handled with real care. We recommended them to everyone because we genuinely believed they were that good. But each case after that has been worse than the one before. If we had known how poorly our second case would be handled, we never would have signed on for a third. The turnover is constant, and it’s nearly impossible to get updates or even basic information. Their text number changed without any notice, which left us completely in the dark for weeks. They’re extremely quick to get you signed into a contract, but the actual processing and communication are painfully slow. We’re now about 18 months into our most recent case, and we still have no idea what’s been happening since around September/October. At this point, the lack of transparency and follow‑through has been incredibly frustrating. We really wish the level of service had stayed consistent with that first experience.

Response from owner

Thank you for taking the time to share this and for trusting us not just once, but three separate times. That makes this especially important.<br><br>We’re truly sorry to hear that your experience declined after your first case. Consistency is something clients should be able to rely on, and it’s understandably frustrating to feel like communication, staffing continuity, and transparency didn’t match what you originally experienced.<br><br>Eighteen months into a case without clear updates is not how anyone should feel. Changes in contact information without notice and difficulty getting basic information would understandably create confusion and frustration. While some cases do take time depending on treatment, insurance negotiations, or litigation posture, you should always know where things stand.<br><br>Your feedback about turnover and communication gaps is serious, and we take that to heart. The fact that you once recommended us widely and now feel this way matters deeply.<br><br>If you’re open to it, we would genuinely appreciate the opportunity to review your case internally and reconnect with you directly to provide clarity on status and next steps. Regardless, thank you for being candid and we’re sorry that your later experiences did not reflect the standard you initially received.

Adriana Noriega2 photos
6 months ago

I am so thankful for this firm, specially for my attorney Laura and her team (Phoenix Branch) They made sure I was up to date on everything 24/7, they answered my questions, and guided me through the whole process. I couldn’t be more satisfied with them. I stopped worrying about this case since the minute they started working on it! Thank you so much.

Response from owner

Thank you so much for taking the time to share your experience. We’re truly grateful for your kind words and trust in our firm. Laura and our Phoenix office are dedicated to keeping clients informed, supported, and confident every step of the way, and we’re so glad that gave you peace of mind throughout your case. Knowing you felt guided and worry-free means a great deal to us. <br><br>Thank you again for choosing Ramos Law, we wish you all the best moving forward.

Felimon Martinez
6 months ago

Thank you Ramos Law for the excellent service in my case and for the attention you gave me. Highly recommended.

Response from owner

Thank you so much for your feedback and for trusting Ramos Law. We are pleased to hear that you received excellent service and the attention you deserved throughout your case. We sincerely appreciate your recommendation and are available to assist you with anything you may need in the future.

Amador Martínez
6 months ago

Excellent work by the law firm at Ramos Law Personal Injury & Accident Lawyers. They are committed and attentive to their clients. Thank you, Audra Morales. I highly recommend them.

Response from owner

Thank you so much for sharing your experience and for your kind words. We are pleased to know that the team at Ramos Law Personal Injury & Accident Lawyers provided you with dedicated and attentive service. Audra Morales and our entire team work diligently to support and care for our clients every step of the way. We sincerely appreciate your recommendation and remain at your service for anything you may need.

Shavá Shine
6 months ago

I highly recommend Ramos Law for anyone in need of an accident attorney. From the very beginning, they were professional, responsive, and genuinely invested in my case. They took the time to explain every step of the process, kept me informed, and made sure I felt supported throughout a very stressful time. Their knowledge, dedication, and attention to detail truly made a difference, and I am extremely grateful for the outcome. If you’re looking for an attorney who will advocate for you and treat you with respect, this is the one.

Response from owner

Thank you for taking the time to share this thoughtful review. We’re truly grateful for your kind words and for trusting Ramos Law during such a stressful time. Providing clear guidance, consistent communication, and genuine support from start to finish is exactly what we strive for, and we’re glad that came through in your experience. <br><br>Your appreciation of our team’s dedication and attention to detail means a great deal to us, and we’re honored to have been able to advocate for you. Thank you again for your recommendation, we wish you all the best moving forward.

Ramses Durazo
7 months ago

I have been sent to Ramos from RAFI and Ramos have been a lot of help in my case I should’ve gone to Ramos first

Response from owner

Thank you so much for sharing your experience. We’re glad you were connected with us through RAFI, and even more grateful that our team was able to help you with your case.<br><br>We’re always here to support you, and we appreciate your trust. If you ever need anything moving forward, don’t hesitate to reach out.

ChrryBlossm1 photo
8 months ago

Ramos law was able to go through the process with me smoothly and keep me up to date the entire time as well as through my accident and very helpful and nice people!

Response from owner

Thank you so much for sharing your experience! We’re glad to hear the process felt smooth and that our team was able to keep you informed and supported throughout your case.<br><br>We know how stressful an accident can be, and it means a lot that you felt taken care of by our team. If you ever need anything in the future, we’re here for you.

Hello ThereLocal Guide12 photos
8 months ago

I'm Completely satisfied with my service that I've gotten from Ramos' law. They've gone over and beyond in all 3 of my cases. And I really appreciate the hard work.I highly recommend them

Response from owner

Thank you so much for your kind words and for trusting us with not just one, but three cases. We’re truly honored to have been in your corner each time, and it means a lot to hear that you felt supported and well-taken care of.<br><br>Our team works hard to go above and beyond for our clients, and we’re grateful you had that experience. Thank you for the recommendation, we’re always here if you ever need anything in the future.

Bill
8 months ago

Back in January of 2022 I was the victim of an auto accident. I had a good insurance company but they greatly discounted the compensation settlement for the wreck that was not my fault. I had upgraded my truck quite a bit and I was pulling a trailer that was also destroyed in the wreck. I lost everything. I was injured both physically and mentally in the wreck. The other party had no drivers license or insurance. I called Ramos Law because I needed help. I got it. All of my many questions were answered right away with honesty, integrity and professionalism. Dealing with an insurance company is a long process and they don't have your best interests in mind, and my lawyer did have to mention going to court to get them to finally settle. Be patient and have faith. I highly recommend Ramos Law. They did right by me. They will do right by you. GOD bless Ramos Law

Response from owner

Thank you so much for sharing your story and for trusting Ramos Law during such a challenging time. We’re truly sorry for what you went through and are so glad our team was able to guide you with honesty, compassion, and persistence. It means a great deal to know you felt supported and that we could help you reach a fair resolution. We deeply appreciate your kind words, faith, and recommendation — and wish you continued healing and peace ahead.<br><br>— The Ramos Law Team

Heather Lowe1 photo
9 months ago

I met with Ramos Law first in Denver and was impressed with the compassion and guidance I received from Randy. They Took the time to really understand my situation and point me in the right direction for helping my parents who are going through a difficult time. Because of that experience, I can confidently recommend the Ramos Law team in Phoenix as well! This firm truly cares and goes above and beyond for families no matter where you’re located!!

Response from owner

Thank you so much for sharing your experience and for trusting Ramos Law! We’re so glad to hear that Randy and both our Denver and Phoenix teams provided the care, compassion, and guidance you and your family needed. Our goal is always to treat every client like family—no matter where they’re located. We truly appreciate your kind words and recommendation!<br><br>— The Ramos Law Team

Eliza
9 months ago

Contact

Address
4201 N 24th St #240, Phoenix, AZ 85016

Google Profile

Rating
4.9 / 5
Reviews
57
Status
Open
Claimed
Yes
Photos
35

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