Randolph Boyd Cherry & Vaughan

Whoever the lady is that answers their phones needs to be fired. No customer service skills, cutting you off as you’re speaking. Very rude tone!!!

I came to the reviews angry, but honestly, I felt a little better seeing I wasn’t the only one who got this treatment. Zero stars would be generous. A representative—who sounded like Barry White moonlighting as a telemarketer—tried to trick our front desk volunteer. When I addressed the situation directly, she hung up on me. If this is how a “reputable company” operates, I’d hate to see what shady looks like. Honesty clearly isn’t the standard here. I’ll give their recruitment team credit because clearly with service skills like these, their employee's talents seem only suited for a bail bonds office, this place, or maybe the loading dock of a rural Walmart. If you came to leave a review also go file with the BBB! Truly unfair for businesses to keep operating in these manners that are obviously detrimental to the people they are serving. YUCK

Very unprofessional no phone manners at all. I attempted to make it right & of course they do not want to work with folks.

Highly unethical practices used by this attorneys. Avoid like the plague. Get everything they say in writing. They will tell u one thing and then do another. They will make verbal agreements with u then break them and act like they didn’t have a conversation with u. Good thing it was recorded!!!! If I could give this company negative stars I would Edit: they reached back out to me and reversed the decision therefore I’ll bump up to 3 instead of 1. Even though it should have never happened in the first place.

Very rude, unprofessional and robot like.

VERY UNPROFESSIONAL . Absolutely HATE THIS COMPANY. Lies, states they will reach out. NEVER DO . Will hang up on you. Absolutely ridiculous

Some of the most rudest people i have ever talked to on the phone over a 20 plus year debt. I have never been talked to like i have with these rude leaches. They don't deserve the 1 star.

Sandra is the kindest person. She is understanding and listens to your situation and goes above and beyond to help. Thank you so much!!!

It's a terrible debt collector

These people are the worst there staff is rude disrespectful I have 2 letters complaining about this staff this place is money hungry I've done paid them over 700 dollars for 360 debt for them to send me a letter stating I owe them 150 dollars in interest this place is crooks I hope this place goes out of business