Rights Protection Law Group, PLLC

region, MA

61
Attorney Index
20 reviews
4.9
Google Rating
565 reviews
Rights Protection Law Group, PLLC

Practice Areas

Personal Injury

Business Profile

AttorneyLaw firmLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
20%
Response Rate
Low Response
12-Month Trend
Declining

Review Intelligence

Avg: 62/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication77
Outcome54
Responsiveness70
Empathy74
Expertise51
Fee Transparency49
Trial Experience54
Satisfaction63

Client Reviews

Albert PisaniLocal Guide7 photos
6 months ago

Very passionate and knowledgeable! Thank you for connecting me to the right people for my case!

PhilipLocal Guide
6 months ago

wasnt able to help me

QI YU
6 months ago

The lawyer was meticulous and responsible, making absolutely no mistakes. They addressed the issue diligently and promptly. They always responded quickly in the group chat after each contact. The case was resolved swiftly. Five-star review.

Jasmin SylviaLocal Guide11 photos
6 months ago

Very helpful with just the consultation! So informative. Can’t wait to work with them further

aaron etheridge
6 months ago

Erik took my phone call and immediately got back to me on two different occasions. There are Law Firms I reached out to prior and still haven't heard back and I'm sure just like me, anyone dealing with an issue/situation where legal representation is required, you want to feel in trusted hands. Erik was a top professional who is very kind, modest, intellectual, and overall genuinely cared about assistance with my issue. In my case, their office doesn't necessarily practice the type of law that I need for my situation and immediately referred me to an Attorney that has better expertise and experience. I'm pretty sure it's common that referring Law Firms get a "finders fee percentage" and ethically and logically, I know if it were my firm, I'd only want to referr people I couldn't represent myself to the best Attorneys which gives the best potential of winning thus receiving that finder's fee, which is best for the client and deservedly helps with payment without having to put immense amount of work that goes into any case. I have reached out to multiple Attorneys and Law Firms so even if I don't choose the one that was referred to me here, I still wanted to leave a review based on how Erik took care of me during our phone calls, he really went above and beyond!

Mickey Spades
7 months ago

I retained Rights Protection Law Group regarding a vehicle transaction dispute. During the representation, Attorney Kevin advised that if I felt uncomfortable with the repairs made to the vehicle, I did not need to take the vehicle back, which led to the return of the car and the unwinding of the deal. After following that advice, the dealership failed to return the title to my paid-off trade-in vehicle. Despite this unresolved issue, the firm later took the position that the matter was “settled” and declined to continue representation unless additional fees were paid upfront, ultimately terminating representation. I was disappointed by the inconsistency between the guidance I relied on and the firm’s later withdrawal once the remaining issue became more difficult to resolve. Based on my experience, I cannot recommend this firm.

Response from owner

Our law firm will never tell an individual to do something that they are uncomfortable doing. If an individual resolves their matter on their own during the course of our representation, and our firm learns the full details in regard to that at a later date, we then have to reassess what we can or cannot do, and will do for the individual. While we do not agree with the reviewer's perspective on why things changed, we wish him the very best.

Jackie W.
8 months ago

Excellent service! I was in need of a law service and after reading a few reviews I contacted Kevin who agreed to take my case. He got started on my case right away. Communications went well and settlement reached in about six months. Pleased customer! Recommend and will use his service again if needed!

Jessica Bullock
8 months ago

Amazing firm. I didnt end up needing them however, Kevin was kind enough to stay in touch with and talking with me about a potential case. Will definitely use them if needed in the future. Would highly recommend. Just amazing. Thank you.

RESIDENTIAL CLEANOUTS
9 months ago

Patient and knowledgeable

Mikey1 photo
9 months ago

I first spoke with Kevin Crick, and he made it seem like he was genuinely excited to take on my case and fight for me. He sent the contract almost immediately, asked for my documents, and at first made me feel like things were finally moving in the right direction. After that, everything fell apart. For a full year, I was repeatedly asked for the same documents over and over, even though I had already uploaded everything early in the case. Multiple people from the firm would reach out asking for information they already had, and at times Kevin himself had told me he didn’t need certain documents anymore — only for someone else to request them again later. The communication within this office is honestly awful. After stringing me along for a year, they finally emailed me saying they would not be filing the suit. A year of my time completely wasted. I felt ignored, misled, and let down after trusting them with something important. I do not recommend this firm unless you want your time wasted and nothing to show for it. Total disappointment.

Response from owner

Our firm often takes committee approach, so that we can collect items from our clients or prospective clients as quickly as possible. Unfortunately, we cannot identify based on the review, who this reviewer is, and if they were a client of our firm. If the reviewer would like to call our firm, we would be happy to listen to their experience and provide any further needed clarity behind our decision not to file a lawsuit. Our firm regularly files lawsuits. We appreciate the feedback, and wish the reviewer the very best.

Nicholas Mack
9 months ago

I dealt with Kevin, he was professional and made the process of getting my truck returned for be being a lemon a Breeze!

Ginni Stoddard
9 months ago

Thank you Kevin and your team. Trying to find a lawyer for help after you have bought the car with problems is difficult. Rights Protection Law Group help us navigate our transmission repair with the dealership. Kevin always picked up the phone or returned promptly our phone call. We followed his advice and transmission was repaired. He also told us to take the truck to a transmission place and have them test it and write up there findings, which we did. Rights Protection also helps consumers on products other than cars. I highly recommend

Kyle Rasmussen
9 months ago

Emmanuel, Kevin and his whole team are heroes. I had to call Kevin for a free consultation regarding problems with a car I had recently purchased. He promptly responded and armed me with all the knowledge I needed to fight back, which was tremendously helpful. A year later, I hired them to represent me in what turned into a long and stressful lemon law suit against the same company, and in the end they got me the settlement I deserved. Know your rights! Can't recommend these guys highly enough.

Ebony Branch
10 months ago

Honestly the phone call with Mr Kevin was enough to keep me hopeful. After being a victim of fraud. They did not dismiss me. They gave me hope that things can be possibly be fixable. I appreciate the police and lawyers who want to help us in anyway.

Joseph Fernandez1 photo
10 months ago

I spoke with Attorney Crick the other day regarding a car that died on me about 40 days after I bought it, and has been sitting in the dealer’s husbands shop since then. Attorney Crick called me the same day I reached out, after business hours, and I could immediately tell that he had the experience, passion, and commitment it takes to make a great lawyer. Signed on with him immediately! Highly recommended!

Katie LapierreLocal Guide6 photos
10 months ago

Spoke with Kevin Crick on the intial call, he treated the case as if he was excited to go after the company and do what was in my best interest, sent a contract almost immediately. He requested all the documentation I had and strung me along for 6 months, then sent an email saying they were not going to file suit. Waste of time. Do not recommend. This firm would have mutiple people call or email me asking for the same thing, after 2 weeks of speaking with the attorney and he himself stating he did not need the document. Poor communication in the office and a true let down. Do not recommend unless you are looking to have your time wasted and be let down.

Response from owner

Our firm respectfully disagrees with the characterizations in this review.

Joe Holladay
11 months ago

I am very grateful for the attention to detail and quality of service and positive resolution I had with the case involving my car. and the lemon law. Kevin and Joe were on top of it, and always quickly replied to any questions I had during the process.  I would use them again without hesitation.

Leah Isom
11 months ago

Kevin was very knowledge and was able to tell me all the information that was written and available to the general public about repossession, which was great. I needed more. I feel that he is great for the bulk of the population that does not read but for a person that does he summarized what I already knew. The initial intake is such a relief to feel like someone understood you but then the process started to feel a little scammy with the intake process, him calling right away and then pressing for a review before he actually did anything! I’m not sure how this man gets paid being I have yet to see him actually practicing law in a court room or litigate for anyone in these cases, all the reviews are like he ask, before he does anything. He “decides” not to take the case but that’s after the review should be done. I just don’t see anyone say he got anyone their money back or fought for them. Just a great receptionist with a ton of information about repossession. He can’t really do ish!!

Response from owner

Attorney Crick enjoys speaking with the prospective clients, and current clients, and believes that it is important for people to be able to speak with a lawyer. Our law firm always lets people know that they do not have to give an online review, and it does not always ask someone to give one. Our law firm understands that not everyone will appreciate knowing that our law firm will not continue to pursue their legal matter. The review unfortunately contains a lot of inaccurate information and personal comments, and does not display all of the work that Attorney Crick does at the law firm, especially in cases that are in active litigation. Court records display his involvement in active court cases as well. While it is possible we can be mistaken, we do not see a record of having spoken to the reviewer in almost five years. That said, we wish her the best.

Heather Andrews
11 months ago

Kevin Crick was wonderful. Responded promptly after my submission for the free consultation. Very informative and understanding throughout discussion. Definitely reach out if you are searching for information and in need of support.

J *
12 months ago

I was assisted with my legal issues by Eric in 2024, who is phenomenal. I appreciate his thoughtful diligence, thorough and clear communication, and patient guidance. If rating 1 to 5 stars, I would simply rate 10,000 stars every time. I highly recommend Rights Protection Law Group and the excellent professional who advised me.

Contact

Address
75 State St Suite 100, Boston, MA 02109

Google Profile

Rating
4.9 / 5
Reviews
565
Status
Open
Claimed
Yes
Photos
3

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