Roberts, Basnuevo & Macias, P.A.

Very happy with their service

I am so glad I found this firm and it was a pleasure working with Carlos Macias. He solved my legal matter with utmost efficiency and helped reach the most ideal resolution for me. He made sure to address all my concerns and was highly responsive throughout the entire process. I would wholeheartedly recommend Carlos and this firm because they are genuinely committed to achieving the best outcome for those who reach out to them and seek their assistance.

My Mom suffered an injury and loss of function in her hand , due to a slip and fall. Mr. Carlos Macias and his assistant (Josette) handled her case for approximately a year and a half. This law firm handled everything with such due diligence and kindness that we felt like family. They are amazing at what they do on a daily basis to help injured people like my Mom. Thank you so much for your professionalism and kindness. You not only won our case, but you won our friendship!

Carlos and the team at Roberts, Basnuevo & Macias, P.A. have been an absolute pleasure to work with. From the moment we reached out, they took our case seriously and immediately got to work. After being turned down by a well-known law firm in Jacksonville, FL, we were unsure of what to do next. However, Roberts, Basnuevo & Macias, P.A. assured us they would fight for us—and they delivered beyond our expectations. They left no stone unturned and secured a settlement that we never imagined possible. Throughout the process, they remained professional, informative, and courteous, always keeping us updated on our case. Their dedication and hard work truly made a difference for our family. If you need an attorney who will genuinely fight for you, look no further—Roberts, Basnuevo & Macias, P.A. is the firm to call!*

My experience was great with Carlos! Communication was always a plus and he made sure to get things done without me stressing about it. I would recommend them every time!

I worked with Carlos Macias recently. He was a pleasure to work with, action was swift and he won our case.

Really enjoyed working with Carlos Macias in connection with my client’s litigation. Great legal work - excellent results.

I'm with them. Basnuevo is very humane and accommodating. I KNOW HE CAN DO IT!!!! I BELIEVE IN HIM!!!! WE WILL REACH A GOOD ENDING. I'll tell you.

Excellent attorneys and fierce advocates for their clients.

I’ve know Carlos Macias for many years and he is an outstanding attorney. He is very knowledgeable, experienced, and knows personal injury law inside and out! I recommend without hesitation for all matters related to personal injury law.

competent , attentive and successful for a very long time. one of the best in town

As a trial attorney myself, I know that nothing is more important than a lawyer who is experienced and skilled in the courtroom. I’m not licensed in Florida, but if I get a PI case in Florida - I tell them to call Carlos Macias. As a former prosecutor, his experience is second to none. He’s a compassionate advocate for his clients that gets fantastic results time after time.

I am so happy I worked with this team for my legal needs. Carlos and Josette were both very clear and timely in providing case updates to me. I felt advocated for by the team and the high quality of service spoke for itself. I highly recommend this team!

The office help and actual attorney were really nice when I went to the office but then no follow up or returned call from attorney. After multiple calls, assistant would tell me he'll call me back. This has been going on for 6 months. Till this day I'm still waiting to hear from him after he made me believe he can help me. This is not the proper way to treat a client. If you can't help, just say it. Don't keep me waiting and hopeful. I won't recommend him.

Excellent lawyers. I was so grateful to chose them. I will recommend this office and lawyers.

Very nice and professional people. I would recommend this firm if you are looking for attorneys that care. Not only did Javier Basnuevo answers my questions, he also reached out on a consistent basis to provide updates. Thank you Mr. Clay Roberts, Mr. Basnuevo and staff.