Roberts Markland LLP

Sugar Land, TX

64
Attorney Index
50 reviews
4.7
Google Rating
409 reviews
Roberts Markland LLP

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorneyLaw firmAttorneyLegal servicesSocial security attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
50%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 59/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication66
Outcome58
Responsiveness63
Empathy64
Expertise53
Fee Transparency48
Trial Experience58
Satisfaction59

Client Reviews

Jay PMLocal Guide5 photos
5 months ago

I became familiar with this law firm years ago when they represented my family after a tragic car crash involving a drunk driver who took my sister’s life. At that time, the firm’s leadership handled our case with compassion and professionalism, and they fought hard for justice on behalf of my family! We were very grateful for their support during such a difficult time. Because of that prior experience, my husband reached out to the firm when I was involved in a car accident. There were times during my case, communication did feel a bit inconsistent/distant and the duration of my case was long... which I believe may have been due to staffing changes and/or maybe it was case delays which may have been uncontrollable to the firm. However, I want to give a special shout-out to my attorney, Alejandra Muñoz, who stepped in and truly made a difference. Alejandra has been attentive, responsive, and genuinely committed to advocacy. She has been a breath of fresh air and I deeply appreciate her support, knowledge in educating me on the process, and dedication as we approach the conclusion of my case. It has been reassuring to finally see the light at the end of the tunnel. I also want to shout out Laura as she did help in the beginning with major support! Overall, I would recommend Alejandra Muñoz and Roberts Markland LLP to anyone seeking legal representation. Thank you- Dr. Jay

Lexi Nikole
6 months ago

I had the pleasure of working with Alejandra Munoz on my case and I will just say that she really helped me understand everything that was going on, very communicative, answered all my questions and was just so nice throughout the entire process.

london sam
6 months ago

Communication is horrible.

Anisa Rodriguez2 photos
6 months ago

I had a great experience working with Roberts Markland. Their communication was excellent from start to finish. I was always kept informed and never left wondering about the status of my case. They worked efficiently and moved very quickly, which I truly appreciated. Most importantly, they were extremely attentive and made me feel like my case genuinely mattered. I highly recommend their team.

Response from owner

Anisa, thank you so much for your kind words. We are glad you felt informed and supported every step of the way. Making sure our clients feel heard and valued is very important to us. We truly appreciate your recommendation.

Chef NIKIALocal Guide90 photos
6 months ago

Anyone will tell u im not big on hiring lawyers, but the experience with this group is changing my mind!!! The actually worried my well-being. The check on me regularly. Wasn't expecting this kind of service. Like it

Response from owner

Thank you for sharing this. It means a lot to hear that our team changed your perspective and made you feel cared for. Your well being matters to us, and we are grateful you trusted us.

Darryl Adams
7 months ago

I had a great experience working with Julio and the staff at the Law Firm. Julio was very attentive and did a wonderful job. Thank you guys.

Response from owner

Darryl, we appreciate you taking the time to leave this review. We are happy to hear Julio and the team provided attentive service. Thank you for trusting us with your case.

Bobby Grier1 photo
7 months ago

DeAndra and Julio was very efficient, kind , and helped me in every way. Really recommend their service. I can’t thank them enough !!

Response from owner

Bobby, thank you for the thoughtful feedback. DeAndra and Julio will be glad to hear your kind words. We are grateful for your recommendation and appreciate the opportunity to help.

Juan Molina
7 months ago

Roberts markland and his staff was my attorney by choice for many reasons . I've used them in the past and I was very happy with the results Johnny was very helpful and always kept in touch with me I will recommend them for sure to anyone in need of an attorney . Thanks to Johnnie and crew!!!

Response from owner

Juan, it truly means a lot that you chose us again. We are glad Johnnie kept you informed and delivered results you were happy with. Thank you for your continued trust and recommendation.

Yvaj TsacLocal Guide29 photos
7 months ago

Terrible representation. They are totally lost. Communication was terrible. They Always had a new excuse for everything. Personally, I Definitely don’t recommend this firm

Response from owner

Hi Yvaj, thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Client care is very important to us, and we would appreciate the opportunity to learn more and address your concerns directly. Please contact our office so we can better understand what happened and see how we can help.

Daniel VasquezLocal Guide57 photos
8 months ago

I saw Lucas Naccarati’s review and he is absolutely correct. This firm should never get your business. They do not care about you. They don’t communicate with me, and I am clueless. It’s been 4 years and they do not update me. I have to call them for any sort of update and it’s been like this since 2023 when the Buzbee law firm pushed me over to this firm. I went to therapy and everything for what happened. They keep telling me soon but I don’t know why to believe. Hopefully something changes after this review because I have been very patient but never get a solid answer.

Response from owner

Thank you for sharing your concerns. We understand how frustrating prolonged legal matters can be, especially when they involve deeply personal experiences.<br><br>While we cannot discuss case details publicly, timelines are often influenced by factors outside a firm’s control. That said, we take communication concerns seriously and never want a client to feel uncertain about their case.<br><br>We encourage you to contact our office directly so we can review your concerns and provide clarity.

Kea Hall
8 months ago

I am very grateful for Roberts Markland LLC for taking my case and working diligently to fight for the best offer! The team was very professional and made sure I understood everything I needed to know! I recommend this law firm for all your personal injury needs! Again thanks Roberts Markland!

Response from owner

Kea, thank you for the wonderful review. We are grateful you felt supported and informed throughout the process. It was our privilege to work with you and we appreciate your recommendation.

Taneisha Pace
8 months ago

“As a first-timer, my experience with Robert’s Markland was great. Julio and Edgar were extremely helpful—professional, patient, and always willing to answer my questions. They took care of everything and made the process easy and stress-free. I truly appreciate their support, and Robert’s Markland will be my forever home whenever I need legal help. Highly recommend!”

Response from owner

Taneisha, we are so glad your first experience with us was a positive one. Julio and Edgar will appreciate your kind words. Thank you for your trust and for recommending our team.

Laura Castillo2 photos
9 months ago
Potent4joe Yea
9 months ago

Was patient with me and extended a loan

Dennis Torres
10 months ago

I was referred to this firm by a friend after my accident. Anjali Sharma, my lawyer kept me informed during my case. When it came time to settle she fought for me to receive the best offer possible. This firm went well past my expectations and would definitely be a repeat client.

Noe Villarreal
10 months ago

Julio and Edgar were great to deal with! Julio & Edgar were always respectful and able to answer any questions I had regarding the whole process of how things go down after being rear ended while waiting for a bus to pick up children.

Rita Barajas
10 months ago

Attorney Alejandra Munoz – Torres and Edgar the paralegal, we’re very efficient processing my case. Alejandra, took over the case after several attorneys left without advising me. Alejandra fell right in step and took care of the matter. Thank you both thank you to Roberts MarkMarkland, LLP.

Bonita Duplechain
10 months ago
Mamie BalthazarLocal Guide13 photos
10 months ago

the worst law firm you can go to. I was hit by a bus while riding an E scooter and I am disabled and Roberts Markland did not protect me or do what they were supposed to do. please do not use this law firm. It is not normal for the lack of communication and the lack of empathy. I have talked to other friends that had less serious injuries than I did, and their lawyers checked in on them. Every week had their personal number. they just want to charge up your medical bills so that you have to pay them. They don’t care about your pain and suffering. they waited to drop me as a client even though they had the same information from when I first contacted them. they promised me all these things and did not deliver. go to a bigger firm. they don’t fight tooth and nail. i became their client in march (it’s october now) i still don’t know my lawyers name lol…. if you want a firm with little to no communication and that just rocks up your bills and drops disabled clients this is not the firm. they don’t care they just want your money. still waiting to be released as a client and i can’t even talk to another lawyer. reporting this firm for malpractice to texas bar. better off going to Jim adler or morgan morgan. they have no empathy or care about others they just want money. they had me in physical therapy racking up a bill for two months knowing they were going to drop me.

Response from owner

Mamie, We’re sorry to hear that you feel this way and we sincerely wish you the best in your recovery. Due to attorney-client confidentiality, we cannot discuss the details of any personal injury matter publicly. In some situations, legal or liability issues prevent a claim from moving forward. Our team strives to communicate clearly and advocate for every client we represent. A member of our team will be reaching out to you directly to discuss your concerns.<br>— Roberts Markland LLP<br>

Kerrington Blow
10 months ago

Robert Marksland LLP was amazing to work with! They made a stressful situation so much easier after my accident. The team was professional, patient, and always kept me updated. Marissa and Edgar were amazing at helping me with my case! I truly felt like they cared about me, not just my case. I’d highly recommend them.

Contact

Address
2555 N MacGregor Way, Houston, TX 77004

Google Profile

Rating
4.7 / 5
Reviews
409
Status
Open
Claimed
Yes
Photos
122

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