Robertson Alex

region, OH

75
Attorney Index
20 reviews
4.3
Google Rating
26 reviews
Robertson Alex

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBusiness attorneyGeneral practice attorneyAttorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
15%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 88/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication92
Outcome90
Responsiveness91
Empathy94
Expertise89
Fee Transparency81
Trial Experience83
Satisfaction86

Client Reviews

Seth McConnell
2 years ago

This office is a joke. I had an issue I was paying on last year. I had a check bounce and contacted the office. 8 months later, no returned calls. Then I get a notice that my wages are being garnished. I tried to reach out before the garnishment happened and no returned calls. I reached out over 5 times without a call back for the next week. I then got spoke with the secretary who told me Alex was busy, but tried to call me back 3 times yesterday and the line was busy… NOT TRUE LMAO. After I questioned that, Alex was no longer busy and could “speak” with me. When speaking with Alex, I was very calm and just had questions, he got huffy with me and started getting smart with me. He would not let me finish a sentence. He then said I had a check bounced 8 months ago and never received a call back from them. He then said “you send us a check, you have to have sufficient funds”. I told him I did but it took them 3 weeks to cash my check and the he HUNG UP ON ME. What a joke!!!!

Response from owner

Seth is not a client. He is an individual who our law firm sued. After establishing a reasonable payment plan in order to avoid a garnishment, Seth gave us a check which bounced (NSF) and we were charged a fee by our bank, so we simply proceeded to garnish his wages because he failed to keep his payment plan. Now Seth feels like he is the victim in this whole matter because i didn't get back to him soon enough about his request to release the garnishment, and continue with the payment plan.

Lori Schneider
2 years ago

Alex was amazing! He's very personal to talk with and quick to get things done. He even gave us a refund cuz the problem was taken care of quickly. Never herd of attorney giving money back! Would definitely use him again.

Taylor Bates1 photo
2 years ago

I am so thankful for Alex Robertson and all of his hard work that went into my car accident claim! Alex made sure that I was taken seriously and produced results as quickly as possible! Thanks again Alex for all you have done for myself and others!!

Rich VanTol
2 years ago

I am extremely thankful that we contacted Shawn Robertson to help us with our issue. He provided great advice and personal care to our situation - he returned calls immediately and went above and beyond what was expected. I would highly recommend this firm. Thanks Shawn!

Chris SukosdLocal Guide85 photos
2 years ago

Really can’t review as they never returned my calls.

Kim DallasLocal Guide
3 years ago

I had Alex for my car accident attorney and was very disappointed in the work he done for what he got paid for,33 thousand dollars and he did not do anything that I couldn’t of done, also asked to sue the bar and he agreed then 2 weeks b4 the deadline I get an email he chose not to!! When I would try to get a hold of him he was always short and not very nice!! NEVER AGAIN!!! Pretty bad when your lawyer gets more than yourself!! Lesson learned!!!

Response from owner

What Ms. Dallas has failed to tell you is that this was actually the second time I represented her in personally injury /automobile settlement. I must have done well on the first settlement; otherwise, why would she have come back to me to represent her on this second settlement. Once again, Ms. Dallas has failed to tell you that I obtained the maximum amount available under the at fault party's insurance policy (The policy limits). Her misplaced anger seems to be based upon her total and complete lack of knowledge regarding the dram shop acts, whereby you attempt to hold a bar responsible for overserving a patron. I fully researched this claim and based upon the facts and law, I informed Ms. Dallas that this claim would be almost impossible to successful prosecute and recover, any additional compensation for her, but that's not what Ms. Dallas wanted to hear, so she is attempting to punish me by giving me a negative review. In any review, if the person is being honest, it's often not what they say, but instead what they fail to say, that's important; pretty shady Kim.

Harmonica BruceLocal Guide96 photos
4 years ago

I wanted to have a will so that if I die my son won't have to go to probate. This is a family law firm, Mr. Robertson, his 2 sons and his daughter-in-law. Mr. Robertson handles wills, so that's who I saw. He was very knowledgable and patient, and explained our options. He was thorough. I noticed an award on his wall, something he received for being an attorney for 65 years! I doubt if you'll find many more experienced attorneys. All the lawyers I've used in the past have been focused mainly on their fee, requiring pre-payment. I wasn't charged until everything was done. I was actually surprised by how reasonable the fee was. Thank you, I'll be using this firm for all my legal needs (which I hope I'll never need)!

stefanie hoopesLocal Guide
4 years ago

Great law firm

Response from owner

Thanks for the wonderful review Stefanie

Dan MooreLocal Guide
4 years ago

Attorney Alex Robertson took care of my business I was opening from the start with looking over the lease agreement and he did amazing. When the owner of the building did not follow through with the agreement of said lease Alex was quick to tend to my needs and take care of the issue. He even made sure to email me the results while he was on vacation with his family so that I knew what was going on. It is great to finally work with an attorney who cares and actually works for you.

Holly WhaleyLocal Guide68 photos
4 years ago

I've been working with Alex for awhile now and he's always there! He's very kind, professional and compassionate! Highly recommend his office!

Rebecca BowenLocal Guide84 photos
4 years ago
Tom Collins
4 years ago

Alex is a smart guy that knows his trade, helped me out a few times with contracts for different things every time without a hitch.

Candy TurnerLocal Guide32 photos
4 years ago
Kaitlyn Waugh
5 years ago

Would recommend Robertson Law Firm 100%. Excellent service and knowledge, clean office, secretary was very kind and helpful. We saw Alex, who has been an attorney since 1955! I am extremely satisfied with the work he did for us (and it was fast!) and we will absolutely hire him again in the future. Thank you Alex Robertson!

Ashley Bradshaw
5 years ago
Evelyn SwegheimerLocal Guide43 photos
5 years ago

We had Shawn represent us, He was great, kind, good at what he does. Wonderful to work with.

Taylor Dank
6 years ago
Susan Paxson
6 years ago

Very kind and efficient

YayaLocal Guide16 photos
6 years ago

Great experience HIGHLY recommended!! He got results better than I expected super fast!! He is very professional, extremely kind, and down to earth, fierce when he needs to be but treats his clients with a respect I have yet to see with any other attorney. He and his office staff were very welcoming and just all in all good people. Alex was very easy to communicate with and always returned my calls and kept me informed of the progress he really eased my mind. I can't say enough about how pleasant my experience was. I would definitely recommend his services I have dealt with lawyers in the past but this guy sets the bar pretty high as far as standards go. If you need results call this guy you won't be disappointed.

Kasey Robinson
6 years ago

Alex Robertson jr. worked on my case for 20 months to get me the highest payout for my situation. I would highly recommend him for your vehicle accident settlement needs. I still contact him to this day with issues I’ve had regarding accidents.

Contact

Address
1632 Denwood St, Alliance, OH 44601

Google Profile

Rating
4.3 / 5
Reviews
26
Status
Open
Claimed
Yes
Photos
5

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