Roebuck, Thomas & Adams, PLLC

Beaumont, TX

74
Attorney Index
25 reviews
4.2
Google Rating
25 reviews
Roebuck, Thomas & Adams, PLLC

Practice Areas

Personal Injury

Business Profile

Law firmDivorce lawyerFamily law attorney

Review Snapshot

25
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
0%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 86/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication90
Outcome88
Responsiveness89
Empathy91
Expertise86
Fee Transparency79
Trial Experience81
Satisfaction84

Client Reviews

steff ethridge1 photo
1 years ago
KSLocal Guide
1 years ago

Called and made an appointment for a consultation. Had an emergency did the right thing and canceled. A family member offered to cover the emergency so I rescheduled. Got to the appointment and the front receptionist to the right got my info then gave me direction. She was quite polite. The receptionist informed Cindy I was present. I sat on the sofa filled out the paperwork as requested and then listened to Cindy. Cindy received a personal call from her cell (rang very loudly). She and the man discussed picking up his Tylenol 3s. She asked if he reported he had problems before. She questioned him a few times and he responded it was just Tylenol 3. Cindy spoke that loud completely oblivious to who was in the office. After about 20 minutes Mr Roebuck asked about his appointment - Me. Cindy proceeded to tell him I was “goofy” that I made an appointment then canceled then made it again. Now Cindy was quite aware of my emergency because 1) I was honest about what occurred and 2) she shared she is also a caregiver to her mother. She even told me over the phone that she was old. Cindy informed Mr. Roebuck that I refused to give my name only saying K. (Seeing how Cindy talks I’m glad I didn’t). I know it could not have been the color of my skin because she had not met me yet. However, I will say some people are not designed to be good customer service rep. I don’t know if this firm is good or bad, but I do know that I left because the customer service representing the firm indicated that I would not be safe there to do my business. If I can sit and listen to Cindy ask about reporting prior drug issues when receiving Tylenol 3s or calling potential unkind names what other business is she spouting- completely oblivious to who is listening. BEWARE. The receptionist had enough decency to realize Cindy was the issue - looked at me as I walked out and quietly apologized.

Victoria LaineLocal Guide3 photos
2 years ago

Excellent mediator I use in land cases. 24 year old fight I was fifth lawyer on a very contentious case. Settled!!! Unbelievable.

CindyLocal Guide
2 years ago
Michael HendrixLocal Guide16 photos
2 years ago
Steven WhiteLocal Guide9 photos
2 years ago
Neo DynamiteLocal Guide30 photos
2 years ago

Very helpful and knowledgeable, lawyers and staff. I appreciate that they took the time to talk to me.

Big JoeLocal Guide14 photos
3 years ago

We’re very professional and courteous. Great law firm!

Brian CarterLocal Guide48 photos
4 years ago
Troy D.Local Guide13 photos
4 years ago
Stacie Swearingen
4 years ago

I respect honesty. This firm will tell you honestly what they can or cannot do for you. They do not try to sugarcoat it. If they can help you, they will give 100% to you. If they cannot help, they will point you in the direction of someone who can. I definitely recommend this firm!

Maria Robeinson
4 years ago

If you are looking for a good attorney this is NOT the place. He is unprofessional, disrespectful, and not reliable. You can clearly see from other reviews that he does not commutate well. Find yourself another law firm.

Elizabeth StarkLocal Guide12 photos
4 years ago

Jeff Roebuck is the best attorney I have ever dealt with. I've used him for my business, personal, and probate matters. He doesn't mess around. He just gets the job done. He is very professional, as is the rest of the office staff. This lawfirm has never let me down and I will continue to use them. All other attorneys I have used have juiced me for hourly rates with little results. As a business owner, I'm all about paying someone what they are worth. Mr. Roebuck not only charges a fair rate, but you see expedient positive results. In my opinion, the best attorney in Texas. I've used many. Houston, Beaumont, Dallas. He actually cares about his clients and is passionate about what he does. You will not be disappointed.

Dorathy Brown
5 years ago

In my experience dealing with Mr. Roebuck and his staff, they have proven to be reliable, responsive and go the extra mile. I very much recommend.

Andrea Hebert
5 years ago

Mr. Roebuck helped my son with some intense legal issues. He did an excellent job. Would highly recommend him and his company.

Tom Garbett
5 years ago

I have worked with Mr. Roebuck and staff for the past five years on some hard cases. He delivers what he promises and sometimes protects you from yourself. I would recommend him to anyone looking for legal services, criminal or civil.

Kenneth Roberts
5 years ago

Jeff Roebuck was fairly easy to deal with. His assistant, Sarah was extremely pleasant and helpful.

Juan Vargas Sr.Local Guide1 photo
6 years ago

Good food and service despite how busy they are any time of day

William NixonLocal Guide3 photos
7 years ago

Very helpful and friendly. As a small business owner Jeff Roebuck has been my go to guy for any legal advise I need. He set up my LLC for me and typed up all the legal documents I needed in record time. I was recommended to him and I can't thank the person that recommended him enough. His staff is also super nice and friendly. I have heard a lot negative lawyer jokes in my days. But this guy is no joke. Always a pleasure to do business with him.

Bradley Holts
7 years ago

Jeff Roebuck is a stellar attorney. He is a master of his craft. I used him in 2013 and 2014 in a family law matter to get primary custody of my two children. The case had multiple twists and turns, and ended up being decided by a jury, rather than how it began, in front of a judge. Jeff was brilliant in front of the jury. Anyone who knows about child custody cases will tell you, jury cases are very tough for the father to win. Well, win we did, and BIG. I thank God regularly, for putting me in the hands of Jeff Roebuck. If you have a legal problem, and you think no one cares or can help, call the A-Team, Jeff Roebuck.

Contact

Address
2372 Calder Ave Suite 1, Beaumont, TX 77702

Google Profile

Rating
4.2 / 5
Reviews
25
Status
Close
Claimed
Yes
Photos
6

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