Rose, Klein & Marias-Ontario

Pomona, CA

66
Attorney Index
30 reviews
3.8
Google Rating
32 reviews
Rose, Klein & Marias-Ontario

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyEmployment attorneyLaw firmLegal services

Review Snapshot

30
Total Reviews
High Confidence
0
Last 90 Days
Inactive
45%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 77/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication80
Outcome78
Responsiveness79
Empathy81
Expertise78
Fee Transparency71
Trial Experience73
Satisfaction76

Client Reviews

Philip Skinner
7 months ago
Maeve McKiernan
7 months ago
Response from owner

Thank you so much for the positive review! If there’s anything else we can help with, please don’t hesitate to reach out.

SARA HOLLIDAY
7 months ago

Angelique and her team were great to work with and so helpful!

Response from owner

Thanks so much! We're so happy you had a great experience with Angelique and the team.

R A
7 months ago

My Husband was injured at his job in 2020. I won't describe details of the case, but we both have suffered incredibly difficult permanent changes and loss due to an injury that we will both live with for the rest of our lives. The injury occurred through no fault of his own. This experience has been extremely painful on many different levels. Yet, I am grateful for our opportunity to work with Angelique Mangaser. Angelique was very professional, personable, knowledgeable and informative. She was able to put us at ease and was so patient in answering all of our questions. As the case was nearing resolution, she gave us detailed info to let us know what to expect. I am so thankful for her kindness and patience in walking us through such a difficult time in our lives. Angelique is an incredible Attorney. I am so thankful for all of her expertise and results. Thank you for all that you did for us Angelique.

Response from owner

Thank you so much for your kind words. It was truly an honor to work with you and your husband during such a difficult time. I'm grateful I could help bring some resolution to your case and provide support when you needed it most. Wishing you both all the best moving forward.

Joshua Clavecillas
7 months ago

Really helpful with handling insurance claims, very professional, and great service

Response from owner

Thank you so much for the review. We're thrilled we could help you through the insurance claim process and make things easier for you. It was our pleasure working with you, and we truly appreciate your kind words and trust!

Chris FaceLocal Guide19 photos
9 months ago

I was injured at work and was referred to this Attorney. I’ve been dealing with this attorney for over six months. So far I’ve had to do everything myself. They told me they would take care of everything and sent me all of this paperwork to sign. After six months of waiting for surgery or some type of information on my Workmen’s Comp. case I found out that they never submitted anything I have to start all over. I’ve been dealing with a paralegal named Cindy who has been no help at all. Between myself and my wife within the last two weeks we have sent her about eight emails and 6 phone calls that go straight to her voicemail and we still haven’t got a reply. Both of us sent another email on Monday just to see if she would reply and nothing. My wife called her Monday, no answer. I called her today twice no answer. I do not recommend that you use them. There’s a reason they only have a three star rating and everyone has the same complaint.

Response from owner

Thank you for sharing your experience with us. We sincerely apologize for the frustration this situation has caused you. What you described does not reflect the level of communication or support we aim to provide.<br><br>Please be assured that we are taking your concerns very seriously. Our Managing Partner, David Galperson, has reached out to you directly to address this matter, review the status of your case, and ensure that you receive the attention and assistance you deserve moving forward.<br><br>We appreciate you bringing this to our attention and giving us the opportunity to correct it. Our goal is to support our clients at every step of their case, and we are committed to making this right.

Richard Simmers
9 months ago

Incredibly sarcastic women lead to my hanging up with three minutes of an initial phone inquiry. I asked if they handle 3rd party cases, the women replied (sarcastically).. “Well that’s what the attorneys call it.” ..then gave the very definition of 3rd party representation, which I found a bit confusing giving her seeming objection to terminology used via attorneys (according to her). When I responded.. “So you handle 3rd party cases then.” she paused, then, in a snarky tone, responded.. “That’s what I just finished telling you” (again…all in the span of 3 minutes) and mind you, zero attitude coming from me (until the end, where I parroted her hate-filled inflection as I disconnected). I didn’t bother telling this thing they have chasing potential clients away my circumstances…that I am currently represented (by a firm unskilled in crossover cases), on TD, with a positive MRI (pinched nerve), and good potential for willful negligence case against a major national warehouse, whom already admitted fault….why bother - if this is how they treat you first contact, you can only imagine how reflective that is up the chain of command…with THIS particular law firm anyway - plenty more, with higher ratings too, I might add.

Response from owner

Thank you for taking the time to share your feedback. We are truly sorry to hear that your initial phone experience was not welcoming or professional. This does not reflect the standard of service we strive to provide, and we understand how important first impressions are—especially when someone is seeking legal guidance.<br><br>We looked into your concerns and reviewed our call records, as we keep a log of all incoming calls. At this time, we were unable to locate any record of a call matching the experience described. That said, we want to ensure that any potential issue is addressed appropriately. If you are open to it, please contact our civil partner, Angelique Mangaser, directly at info@rkmlaw.net. We want to discuss your experience and work towards making things right.<br><br>We value all feedback and remain committed to respectful, attentive communication with every caller and client. Thank you again for bringing this to our attention.

Mr. Marcus
1 years ago

I have nothing but good things To say about this firm and their staff. Cathy Wetzel, Shari, Rick Barone, Chase Nielsen, and Christel Schoenfelder all have gone above and beyond in representing me and fighting for the well being of myself and my family. It’s has been a hard journey thus far but RKM has been there for me every step of the way. All of my questions and concerns are always met with compassion and kindness.

Response from owner

Thank you very much for your wonderful review! We are delighted to hear that you had a positive experience with us. Your feedback is extremely valuable and inspires us to provide the best service possible. <br><br>If you ever need assistance or have any further questions, please don’t hesitate to reach out. We are always here to help. <br><br>Thanks again for your kind words!

Ismael Hernandez
1 years ago

Cindy and Annie are handling my case. Excellent, they are helping me a lot, I recommend them.

Response from owner

Mr. Hernandez, thank you very much. We are here to serve you.

Roseana Macias
2 years ago

No communication what's so ever , never told me my assigned attorney quit found out the day of a court date then they just kept telling me they were reviewing to see what attorney would be assigned to me and I kept calling for questions and I was always sent to voicemail but never received a call back then they dropped my case through email. Not happy with their services

Math adventuresLocal Guide2 photos
2 years ago

Refused to take my employment Case even though I had a strong case.

Daniel CarrilloLocal Guide2 photos
3 years ago

Would not recommend them. They have mishandled my case from the get go. I hired them to correct my weekly td rate and after almost a year they had made no progress. They delayed me getting authorization to get treatment for months. Worst of all they are very rude. If you come across Christel Schoenfelder run she will not do anything to get your case resolved. I fired her exactly 3 weeks ago and by working with the workers comp insurance myself I have corrected all the concerns they have been working on for months. I am so disappointed in them and would give them no stars if I could. Find someone else you can trust.

Debbie HollanLocal Guide8 photos
3 years ago

Excellent work comp attorey

jovi CLocal Guide1 photo
3 years ago
Edith Espericueta
3 years ago

I hired Calypso Rees and in every court I was present she was never there, and the last one we had the one who was representing me did not say anything it was over the phone she only trow me under the bus saying I haven't signed paperwork that I being calling them about since I received them, in the beginning of this case the offer was 40 for my knees only, now they are getting me 40 for my upper extremity as well it was a waste of money to hired them, no I'm not happy they blame the corrupt system California government, but because I know how thr system is I hired them but I guess they all go hand to hand.

Monique MenaLocal Guide28 photos
4 years ago
Veronica RuelasLocal Guide
4 years ago
Phoebe Millerwhite
4 years ago

I highly discourage anyone from using the legal services of Rose, Klein and Marias. During a yearlong case they sent me to the wrong doctor multiple times; I had to follow up with the office at every step to move my case along or they would ignore it indefinitely; it took multiple emails and phone calls from me to get a response from anyone at the office and when they did respond they were uninformed, confused, and often rude. When, exasperated with not receiving care for my injury, I finally told my attorney to simply settle the case, he recommended that I ask for a ridiculously low amount. The only thing my attorney was passionate about was securing the highest rate of compensation for himself once it was all over, and he aggressively threatened to drop my case completely - at the eleventh hour - if I did not agree to the highest fee. Wow. Incompetent, unprofessional, and generally a huge hassle.

Response from owner

Hi, Phoebe. We take every negative & positive review very seriously. We’re sorry that you were unhappy with our services. We believe your allegations about sending you to the wrong doctor multiple times and ignoring work in your case don’t match the information in our file. We are fortunate to have very experienced staff working in our office. A reputable neutral doctor who used the workers’ compensation guidelines passed by the California State Legislature determined your percentage of permanent disability. Workers’ compensation settlements are based on this medical evidence. In workers’ compensation, 15% attorneys’ fees is the standard. This is much lower than the typical 33% (& higher) attorneys’ fees requested in civil cases.

Sharen Henderson2 photos
5 years ago
Gloria BlackmonLocal Guide17 photos
6 years ago

Best best attorneys good place to go if you need help

Contact

Address
3536 Concours St #210, Ontario, CA 91764

Google Profile

Rating
3.8 / 5
Reviews
32
Status
Close
Claimed
Yes
Photos
11

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