Killeen, TX
Top notch lawyer and team who strive for excellence and deliver results. I highly recommend this firm for VA disability claims/appeals and appreciate their hard work and dedication to their important work.
I can’t thank Mr. Rousseau and his team enough for their years of dedication and support. They treated me with respect and truly believed in my case when others did not. I had very limited documentation from my deployment, and many incidents occurred under conditions where record-keeping was difficult, yet they never gave up on me. Their hard work led to an outcome that changed my life—and my family’s life—for the better. I am deeply grateful and highly recommend Mr. Rousseau and his team to any veteran seeking someone who genuinely cares and will fight for them.
Fantastic representation by Rousseau Legal Services. Rick and his entire staff make you feel like you are their only client. The personal attention to your case and their clear communication make the complicated process easy to understand.
Took my request immediately and contacted me back within 24 hours.
Mr. Rousseau and his staff were amazing! They worked tirelessly for months (maybe closer to two years) to help me obtain my VA disability rating. They stayed in touch regularly, and I was never left guessing about the process as it worked through both the claim and the appeals process. I highly recommend Mr. Rousseau's office as legal representation.
Criss & Rousseau are examples of the finest service that lawyers can provide. Rick Rousseau helped me claim an adjustment to my VA disability determination. He and his team did such a good job that the VA granted the adjustment on the very first try. I heartily recommend using them if you have the need. I will refer friends and colleagues to them for sure!
I struggled with the VA for approximately 15 years in an attempt to have them recognize active duty time spent with the USMC. Endless hours. Endless effort in providing actual USMC documentation to the VA. All efforts were in vain. I went to VSO's in many states seeking assistance. All to no avail. As a final resort I made contact with Mr. Rousseau an attorney in Texas. He happened to be a retired 08 (ARMY). Spoke with him and explained my plight. Explained to him my situation and expressed to him that I had come to believe that my case represented a classic case of a Clear & Unmistakable Error(s) situation. A CUE if ever one existed. Since CUE cases are rarely ruled in favor of the claimants (10% is the average success rate) he heard me out and agreed to take my case regardless of this reality. He delved deeply into his search for all available records available in the VA bureaucracy. He established the facts. He presented the case and claim in a very short time period. HE & HIS STAFF WON. The claim was upheld and and adjudicated in my favor. This resulted in my receiving a back pay settlement in excess of $230,000. I shall remain forever grateful. Ed Bell USN/USMC
Rick is the best! His staff is amazing! Responsive, professional, compassionate, pays attention to details and follows through. I highly recommend!
The Criss & Rousseau firm took care of me from the beginning to the end of my case. Anytime I had questions, they were answered promptly! I was made to feel included and was always made aware of any changes that happened with my case. I will forever be grateful to this highly professional and dedicated team!!
They are AMAZING! Walked me through my VA Claim process from beginning to end. Very responsive and personalized service. I have and will continue to recommend this firm to all my Veteran Brothers and Sisters looking to claim their VA Benefits.
I am deeply grateful to Mr. Rousseau and his staff for their dedication and support in handling my case. They took on my VA case when other law firms wouldn't and worked tirelessly to secure a successful outcome for me. Thank you so much !!
I've been working with these folks for a while now and they are very professional, considerate, do everything in a timely manner and very on top of what they're doing. I couldn't recommend anyone better, because there isn't anyone.
Final update: After 2 years, my claim was actually approved! I'm surprised to say the least but this is a testament to Mr. Rousseau' determination and persistence. And thank you to all his staff that answered promptly, called me back, and responded to emails quickly! See below for the original review: Mr. Rousseau was very easy to talk to and after hearing my plea, he agreed to take my case. We spent about a year gathering everything together. Unfortunately, the case did not win but I was still thoroughly satisfied with the service he provided, the questions he answered, and his availability throughout the process. Update 1: Mr. Rousseau continues to fight for my case after more than a year. At one point I had thought it was simply over but we're at the final stages. Very satisfied with his service.
Absolutely great service from Miss McKayla. I'm sure her compassion and care has gotten this office many clients.
Definitely recommend! Mr Rousseau always kept in touch with my case, and was honest about how long it would take from the start. Most importantly, he got it done for me. Nothing but praise.
I can't say enough good things about this law firm. I have been working with Rick for over 5 years now. The fact that he has stuck with me this entire time is a testament to his desire to help. And I would be lost in the system without his guidance and perseverance. I trust him completely. And you should too.
Helped with my VA claim, did what I could not. Thank you so much.
I have worked with Rick and his team for several years now on a case against the government. They have been fabulously helpful throughout the process and continue to assist with everything needed. Since this case is taking years, I would have given up (which is what the government wants) but the team has kept us on track and continues to receive positive judgements on our behalf!
After wasting a couple years seeking seeking compensation from the Veterans Admin for injuries sustained during active duty, and getting nowhere, a friend recommended I make a free consultation with Mr. Rousseau. This was without a doubt one of the best decisions I ever made in my life. Although it took 2 1/2 years, mostly because of the Covid shutdown, Mr. Rousseau and his legal team never gave up and fought battle after battle with them to win my case. They have my utmost respect and appreciation for what they did. I will be forever grateful.
The attorney, Richard Rousseau and his staff were very helpful with our case. As a former JAG, Rousseau is very knowledgeable about the military process, VA, and his staff (many military spouses or former military themselves) is also understanding. We started our process in Texas--dropped off all of our files and records. Even though we moved out of state, the staff regularly updated us via email or phone calls. We were well informed during the process and had a favorable outcome. Highly recommend.
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