Rousseau & Ross, PLLC

region, NH

82
Attorney Index
20 reviews
4.9
Google Rating
60 reviews
Rousseau & Ross, PLLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyEmployment attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
1
Last 90 Days
Moderate
40%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Chris Qualls2 photos
2 months ago

Excellent communication and follow through with actions discussed. The process, unlike what provoked the need for an attorney, was painless.

Naomi Wiggins
3 months ago

I hired Kristin Ross to help settle a personal injury case and am very satisfied with my experience. She made sure to explain everything that was going on, the process, and possible outcomes. Kristin and her assistant were very kind, attentive, and thorough when answering the questions that I had. Would definitely recommend.

Brittany Beland
4 months ago

After being injured in an auto accident, I was unsure of how to move forward or how to protect myself. I called Rousseau & Ross to get advice and they took on my case and helped guide me through every step. I felt genuinely cared for and having someone on my side was a huge relief during an immensely stressful time. I highly recommend.

corey reddington1 photo
5 months ago

From the first phone call to the final verdict, everyone from Rousseau & Ross was OUTSTANDING! Kim the paralegal was courteous, professional, and on top of her game. Every question was answered quickly and accurately. She is an absolute delight to work with. Kristen my attorney was compassionate, empathetic, and voracious when needed to get the job done. She didn't see me as another case, but as a family man who was injured and deserved compensation. She didn't put up with nonsense from the opposition and held firm for what was right. I would recommend 10 out of 10 times the law firm of Rousseau & Ross. Thank you all for your hard work and the outcome we received.

Kassia Feeley
6 months ago

Kira Botting at Rousseau & Ross is amazing! She made the process so easy for me to get compensated for a motor vehicle injury. I would recommend this office to anyone!

Response from owner

Kassia - thank you for allowing us the opportunity to help you in this matter. I will pass along your kind words to Kira.

Spree W
7 months ago

Kristin and Kim were lifesavers after being hit by an uninsured drunk driver. Their support, kindness and strength allowed me to focus soley on healing. Because of this, my outcome was far better than I could have hoped for. If you need someone in your corner during a difficult time this is the place to go. They are very dedicated to what they do and always get back to you very quickly with any questions, no matter how small.

Deb Cameron2 photos
7 months ago

I’ve never had the pleasure of meeting these ladies in person due to Covid but they have more than met and exceeded my expectations. They were the first to believe what I had experienced and worked hard to see I was compensated for my injuries. I highly recommend this office and wouldn’t hesitate to reach out to them again if needed (hopefully I won’t). Thank you again for all you have done for me. Deborah Sheldon

Christine Brown
9 months ago

We highly recommend the law firm of Rousseau & Ross. Following a devastating car accident, hospitalization and rehabilitation, we were thankful they were able to take our case that spanned four different states. The fullest possible recovery of health and financial loss was dependent on the essential, dedicated, and thoughtful work of this law office. Kristen, Kira and Summer put their heart into this, which gave us the hope that we would one day have our life back. They helped to lift our perspective to a view that could be seen from a higher vantage point, above the multiple challenges that we were facing through the recovery process. We raised our shield of faith and held on with patient endurance as we were healing and anticipating a satisfactory resolution. Their genuine kindness and amazing work helped to put us back on our feet and gave us hope. Beyond the fine medical care that we received, Kristen and her dedicated team responded mightily to our need, resulting in a successful outcome. C. & T. B

Jocelyn Shelley
1 years ago

I can’t thank my lawyer, Kristin, and her amazing assistant, Kim, enough for everything they did for me after my car accident. During one of the most overwhelming and painful times in my life, they were a constant source of support, compassion, and strength. Kristin fought hard for me and truly cared about my well-being, not just the case. Kim was always there with a kind word and quick response, making sure I never felt lost or alone in the process. I’m so grateful for them both — they helped me feel heard, protected, and finally at peace with everything that happened.

Dylan Dehaven
1 years ago

I can’t thank them enough for going the extra mile! They treated me as if I was family. I could call any time with questions and they would get me the answer very fast! The hole team was very supportive. I can’t thank them enough very very great team to work with thank you again!

VICTORIA CUBIÑA LOPEZ1 photo
1 years ago

I would recommend Rousseau & Ross to anybody! I had an amazing experience with Kristin and Shelly working for over a year in a pedestrian vs. vehicle injury. Everybody was incredibly nice since day one. They took care of everything for me, all the forms with my insurance, the hospital, and the police reports. They took so much time to listen to my story and everything I experienced following the accident and guided me through talking with a mediator and eventually settling for the price we had hoped for from the beginning. They always listened to me and gave me advice through the process, but ultimately they were letting me make the final decisions. I am so glad I chose Rousseau & Ross to help me with my case and I recommend them to anybody looking for an injury lawyer. They have high expectations and in my case, they went above and beyond to get to them and even surpass them!

Carolyn Laurentus
1 years ago

I had a seamless experience with Cristina and my legal situation. From the minute I spoke with her, I knew that she was going to be the perfect legal representative for me. I truly appreciated her hard work, diligence and attention to my case. In addition, whenever I had a question, Lori was right there to get answers for me. Everyone in this office is extremely professional and attentive to detail. I highly recommend Rousseau & Ross for your own personal legal representation.

Response from owner

Thank you so much Carolyn. We truly appreciate that positive and kind words. Feel free to reach out anytime!

Sam Wolf
1 years ago

My name is Sam Wolf. I was injured when my car was rear ended seriously damaging my left shoulder rotator cuff. I have the highest regards for Kristin Ross and Kimberly for seeing me through this long and difficult process. They handled all necessary bills and paperwork and reassured me on more than one occasion. I had to make a difficult decision regarding a third surgery to be done by specialists out of state. Kristin carefully explained my position and options. Her clear information and understanding enformed my decision which turned out well. They worked very hard and smart for me, I highly recommend this firm. Thank you for your help and kindness, Sam Wolf

Response from owner

Thank you so much Sam! We were happy to help. Feel free to reach out any time.

Ashlee Rude1 photo
1 years ago
Laura Noeding
1 years ago

Kristen and her staff were more than helpful when we needed them for an auto accident. Very professional and caring. They took care of everything from billing to dealing with insurance companies. If we had any questions,they were quick to answer or resolve. I would highly recommend their services and will not hesitate to contact them again in the future if needed. Sincerely.

Response from owner

Good afternoon Laura, <br>Thank you so much for the kind words. I will make sure to pass those along to Kristin. Please feel free to reach out to us if anything else ever comes up.

gahcamaro57350
2 years ago

Shelly Vizena was great. This was my first time dealing with this type of stuff and she made it easy. Thanks for everything

Response from owner

Thank you so much for the positive feedback. We are so glad we were able to help.

Holly BartolottaLocal Guide19 photos
2 years ago

Called on a Friday and gave all my info to Paralegal. Was told I would be contacted the next week and never was.

Response from owner

Hello Holly. I am so sorry to hear that you never heard back from us here at the office. Please give us a call and ask to speak to Shelly the office manager so we can take care of this for you.

Ryn OriginalLocal Guide7 photos
2 years ago
Danielle Joslyn
2 years ago

Kristin and Shelly were great to work with. Shelly answered all of my questions and made sure to keep me in the loop and even took the time to help me fully understand the process. Kristin was awesome - she made me feel like she really cared and went above and beyond for me! Highly recommend

Response from owner

Thank you very much Danielle. I will pass along your kind words to Kristin and the rest of the team.

Dionne Hurd1 photo
2 years ago

I had a car accident which was not my fault. I searched online and found Rousseau & Ross. From the very beginning they responed and made everything seamless. I had many questions and concerns. These were addressed and solved within a timely manner. My case was handled and their staff made sure to advise me and that i had all my concerns and issues addressed. I would highly recommend them to anyone and have. Richard D. Hurd. Jr.

Response from owner

Thank you so much for the kind words Richard. We are glad we were able to help you.

Contact

Address
367 NH-120 UNIT B7, Lebanon, NH 03766

Google Profile

Rating
4.9 / 5
Reviews
60
Status
Open
Claimed
Yes
Photos
7

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