Roxell Richards
Pasadena, TX
Practice Areas
Business Profile
Review Snapshot
Review Intelligence
Avg: 58/100Client Reviews
Roxell Richards team was on the game from day one. They made sure I got all the treatments I needed. I had a good experience.
Thank you, Desiree, for the wonderful review. We’re thrilled Roxell Richards and the team were on the game from day one and provided the treatments you needed. We appreciate your trust and look forward to caring for you again.
Thank you, Kay, for the 5-star review! We're thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.
Thank you, Mauricio Paniagua, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon.
Well I read some of the testimonies of some of other people experiences with this law firm, and the problem I had was they wasn’t very affected for my husband’s car accident. There were two different insurance companies for them to fight for my husband to get something from and they chose not to fight with one of them because the insurance company went got them an attorney, and we were like isn’t y’all a Law Firm, but anyway it is was is and now the case was settled last week, and we were like something is better than nothing. Most importantly God spared my husband life and he’s still here getting better everyday.
Thank you for sharing your experience, and I’m very sorry our service did not meet your expectations. We’re grateful your husband survived and is improving each day. I regret you felt we did not pursue the other insurer and appreciate you bringing this to our attention. Please contact our office at your convenience so we can review the handling of your case and address any remaining concerns.
Very helpful with my case, I am happy with the results as it was a good settlement.
Thank you for your kind review, Virginia. We're thrilled to hear you’re happy with the settlement and that we could help with your case. We appreciate you trusting us with this matter. If you need anything else in the future, please don’t hesitate to reach out.
Excellent customer service and great work by the client
Thank you for your review and for valuing our service and work. We are pleased to know you were satisfied. We appreciate your trust and will continue striving to improve. We hope to serve you again soon.
October 18th 2024, was my first wreck ever in life (I wasn’t at fault). When I first got in contact with Roxell Richards Law Firm, I did speak to Roxell for the first 2 days at the most. As days, months, flew by I didn’t hear from her at all even after I asked to speak with her she was never available, not even 1 time did I speak with her after asking. Months went by I heard from the Law firm every blue moon. As time passed, I always had to be the person to always call check on my case, their communication is terrible, I would call never got a returned phone call back, I always had to call back the next day to get in touch with whoever was on my case. I don’t recommend this law firm. Very disappointed, it’s not always about money, it’s deeper than that, like communication, consistency, etc. I don’t hold my tongue nor sugarcoat, as whole they need better communication.
We sincerely apologize for your experience and the communication issues you've faced. Your feedback is crucial, and we take it very seriously as we strive to improve our services. We understand how important it is to stay connected with our clients, and we regret that we fell short in your case. Please know that we are actively working to enhance our communication practices. Thank you for bringing this to our attention; your concerns will help us do better going forward.
They Handled my Case with professionalism.....
Thank you for taking the time to share your experience. We’re glad to hear that our team handled your case with professionalism and care. Providing clear guidance and strong advocacy throughout the process is always our goal. We appreciate your trust and wish you the very best moving forward.
Thank you for your kind appreciation! Your support means a lot to us.
A great company to deal with wonderful service
Thank you for your kind words, Eric! We're thrilled to hear that you had a wonderful experience with our service. Your satisfaction is our top priority, and we look forward to serving you again.
Roxell Richards law firm handled my case with courtesy and accuracy. They always stayed in communication with me and explained every step along the way! I am pleased with the outcome of my case.
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our firm and that we could assist you effectively throughout your case. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to continuing to provide excellent service in the future.
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!
Good Morning,good afternoon,Hello Fellow Houstonians,have you been hurt in a wreck,or have been injured ? You can chose from a variety of Attorneys,for me and my extended family,there's only one Fair ,Honest,and Super respected,Injury Law Firm,Rozelle Richards,You Know The Slogan...."Don't Get Played...Get Paid...P.s.A 2x Sweetshirt with that logo,made my Experience"Spectacular"...Happy Holidays.
Thank you for your fantastic review, James! We're thrilled to hear that you and your family had such a positive experience with our firm. Your kind words about our commitment to fairness and honesty really mean a lot to us. We're glad you enjoyed your 2x sweatshirt and look forward to providing the same level of service to others in need. Wishing you a wonderful holiday season as well!
Very accurate and caring people at that firm. Recommend others
Thank you for your kind words, Lelia! We're glad to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service.
Thank you so much for your great Service, if you need a great Lawyer Roxell Richards is the one to call
Thank you for your kind words, Nathaniel! We're thrilled to hear that you had a great experience with Roxell Richards. Your recommendation means a lot to us. If you ever need assistance again, don't hesitate to reach out.
I had a great experience with this law firm.I was shuffled around for 5 months with the persons insurance who hit my vehicle with no results in site. The Richards law firm took my case and help me get a resolution.I recommend the firm if you need someone to help you.
Thank you for your wonderful review, Pamela! We're thrilled to hear that you had a great experience with our firm and that we could help you achieve a resolution after your frustrating situation. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out.
Thank you, Rosanna, for your fantastic review! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.
Thank you for the fantastic review, Deanna! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.
Thank you for your amazing feedback! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to seeing you again soon!
Rowell Richard and her staff were fantastic. They guided me through every step of the process and worked diligently to hold the insurance company accountable for their negligence. I truly appreciated their support and professionalism thoughout my case
Thank you for your wonderful feedback, Gregory. We're thrilled to hear that Rowell Richard and the team were able to support you and guide you through the process. Your appreciation for our professionalism means a lot to us. We're committed to holding insurance companies accountable and ensuring our clients receive the support they deserve. Thank you for trusting us with your case!
Contact
- Phone
- +1713-974-0388
- Website
- Visit Website
- Address
- 6420 Richmond Ave UNIT 135, Houston, TX 77057
Google Profile
- Rating
- 4.7 / 5
- Reviews
- 291
- Status
- Open
- Claimed
- Yes
- Photos
- 243
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