Ruesch Reeve Werrett & Jones, PLLC

St. George, UT

77
Attorney Index
50 reviews
4.4
Google Rating
86 reviews
Ruesch Reeve Werrett & Jones, PLLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBankruptcy attorneyBusiness development serviceCriminal justice attorneyEstate planning attorneyGeneral practice attorneyReal estate attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 91/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication95
Outcome92
Responsiveness94
Empathy96
Expertise91
Fee Transparency83
Trial Experience85
Satisfaction88

Client Reviews

Caroline StenholmLocal Guide33 photos
5 months ago

I do not recommend this firm. Throughout my engagement, I experienced repeated override of my self-determination, legal rights, and clearly expressed instructions. Despite providing written guidance and strategic direction from my business team, office personnel and contracted attorneys acted contrary to my stated wishes. On two separate occasions, I was forced to terminate attorneys involved in my matter based on the advice of my business advisors. In one instance, an attorney exercised power/abuse of power in written communication in a manner that raised serious concerns within my entire business team, resulting in a unified recommendation to disengage from the firm altogether. Worst of all attorney left a door open and unlocked to find by security at my 2.3 million dollar property adressed by guards as security problem, and in front of all no excuse from this firm with attorneys to put the whole property at security problems in front of security guards and security personell . In addition, responsiveness was poor and there were significant delays in time-critical business matters. The lack of timely communication and failure to respect deadlines created unnecessary risk and operational disruption. Professional representation requires respect for client authority, clear communication, and disciplined execution. Unfortunately, that was not my experience. Based on these concerns, I cannot recommend this firm.

Response from owner

Our firm takes client confidentiality and professional ethics extremely seriously. We have no record of representing or interacting with this individual in the manner described. Because of our professional obligations, we cannot discuss legal matters publicly.

Samantha Sawicki
6 months ago

I cannot recommend Travis Dunsmoor highly enough. He truly cared about my case and my outcome- it was never just about money. He listened, advocated for me, and stepped in as my voice when I didn’t feel I had one. His professionalism, compassion, and integrity made all the difference.

Response from owner

Thank you for taking the time to share such a thoughtful review of Travis Dunsmoor and our firm.<br><br>We are incredibly proud of the care, dedication, and integrity he brings to every case. Our entire team is committed to ensuring that clients feel heard, supported, and strongly advocated for — especially during challenging times. It means a great deal to know that you felt that level of compassion and professionalism throughout your experience.<br><br>We truly appreciate your trust in our firm and wish you all the very best moving forward.

Mitch MortensenLocal Guide1 photo
6 months ago

My experience with Nathan was amazing. He was very professional, knowledgeable, and knew what to do. He got our case dismissed and did a fantastic job. I’d recommend him to anyone.

Response from owner

Thank you so much for your kind words and for taking the time to leave this review. We’re thrilled to hear about your positive experience with Nathan and that he was able to achieve such a great outcome for your case. Providing knowledgeable, professional representation is always our goal, and feedback like yours means a lot to our team. We truly appreciate your recommendation and are glad we could help.

Randy Barlow JrLocal Guide76 photos
6 months ago

Always does a great job! Ben is Great

Response from owner

Thank you for your positive feedback. We’re proud of Ben’s work and appreciate you choosing our firm.

Glenn ThursbyLocal Guide
7 months ago

Not happy with the service I paid for most of paper work was done already and made promises that he didn’t keep and withdrew from the case because I told him what I thought and put it on paper saying I was complaining about the judge isn’t that confidential between me and my lawyer and when the retainer was almost gone with drew from the case I don’t think I got my money’s worth thought he would fight for me and he didn’t I thought for ten thousand retainer I expected a lot more then I got

Alien Shelom5 photos
7 months ago

Nathan Reeves is amazing. I have used him quite a few times to help Friends get out of a bind on Friday he stopped what he was doing while he was on his date with his lovely wife and went with me to the jail to get someone released because of paperwork issues. We finally are getting that person out. Thanks to Nathan in the future if you need an attorney for criminal matters or anything I would highly recommend Nathan not only his a good attorney. He is also a really amazing Pickleball player. Allan.

Response from owner

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Nathan is deeply committed to his clients and always goes the extra mile to help when it matters most, and we’re glad he was able to assist in resolving the situation. Your trust and recommendation mean a great deal to our firm. We’re grateful for your support, and we’ll be sure to pass along the pickleball compliment as well!

Ask Me
8 months ago

Bad communication

Dennis
1 years ago

Called multiple times with no response and left multiple messages, never got a return call. Moved on, do better.

Nani Rod
1 years ago

I recently had the pleasure of working with Travis Dunsmoor, and I can't speak highly enough of his professionalism. He was incredibly patient, ensuring that all my and my husband’s questions were thoroughly answered. Travis has a wealth of knowledge and is very transparent with everything, providing valuable guidance throughout the process. What truly stood out was how they assisted me with my legal matters by handling the submission of documentation to the city, making things so much easier for me. They even stayed after business hours to ensure everything was completed properly, and I never felt rushed. The entire team was so kind and accommodating. This made my husband and me feel confident and informed every step of the way. I wholeheartedly recommend this office for your legal matters, as they genuinely take care of you and make you feel welcome from start to finish.

Response from owner

Thank you so much for your kind words and positive feedback! We are thrilled to hear about your experience with Travis and our team. We always strive to provide attentive, thorough, and transparent service, so it's wonderful to know that we were able to meet your expectations. It's our priority to ensure that every client feels supported, informed, and confident throughout the entire process, and we're glad we could assist you and your husband in such a meaningful way. Thank you for recommending us. we truly appreciate your trust and look forward to being of service again in the future!

Colt CoxLocal Guide34 photos
1 years ago

Awesome team.

Response from owner

Thanks Colt for your five star rating!

Jeff FewellLocal Guide14 photos
1 years ago
Response from owner

Thank you so much for the 4-star rating! We truly appreciate your support. If there's anything more we can assist you with, don't hesitate to reach out. We're here to help!

Bryan Stewart
1 years ago

I’ve enjoyed working with multiple attorneys in this office and have had a great experience each time.

Response from owner

Thank you so much for your feedback! We're delighted to hear that you've had a great experience working with our attorneys. Your trust and support mean a lot to us, and we look forward to assisting you whenever you need us!

Jason GublerLocal Guide104 photos
1 years ago
Response from owner

Thank you so much for the 5-star rating! We truly appreciate your support. If there's anything more we can assist you with, don't hesitate to reach out. We're here to help!

Melissa
1 years ago

I had a consultation with Travis, and he truly exceeded my expectations. He took the time to carefully listen to every detail of my case without rushing or interrupting, which made me feel genuinely heard. His feedback and insights opened my eyes to aspects of my case I hadn’t even considered, giving me a much clearer understanding of my legal situation. It was clear that he genuinely cares about finding a solution that works for me. I left the meeting feeling more confident and understood. If you’re looking for an attorney who listens and goes the extra mile, I highly recommend Travis.

Response from owner

<br>Thank you so much for your thoughtful review! We’re thrilled to hear that Travis exceeded your expectations and took the time to listen to your concerns. It’s our priority to ensure every client feels heard and understood, and we’re glad that Travis was able to provide you with valuable insights and a clearer understanding of your situation. Your recommendation means a lot to us, and we’re here to support you every step of the way. Thanks again for choosing us!

Nicole Reeder4 photos
1 years ago

I had an incident where I needed a lawyer and this office was amazing. They explained everything to me and helped with every step along the way. Shout out goes to Travis and Nate! They were both wonderful to work with, very attentive and responded quickly to both emails and phone calls. A++ service

Response from owner

Thank you so much for your kind words! We're thrilled to hear that Travis and Nate were able to assist you and provide the support you needed. Our team always strives to be attentive and responsive, so it's wonderful to know that you felt well taken care of. If you ever need anything in the future, we're here to help!

Jennifer SchaererLocal Guide10 photos
1 years ago

I've been working with an attorney in this office for over 9 weeks now on a straightforward procedural probate filing. Neither this attorney nor his paralegal are efficient or responsive. There are two-week gaps in communication while my timely responses and follow-up inquiries are ignored, it took 7 weeks for them to email the 3-page petition to me for notarization, and after I had it notarized immediately and returned to them, have now been ghosted yet again for another two weeks even after I inquired as to an update on its filing several days ago. This attorney has essentially been pre-paid for nine billable hours to get this completed and as of now I've lost 9 weeks of time in pursuing this critical financial matter. All I've gotten in response is apologies for the delays, blame placed on their new client information management system, and dismissals on my filing because he's "busy with other client matters." It stuns me to see all the 5-star reviews for this firm, as well as for the attorney I'm using, because that hasn't been my experience at all.

Response from owner

Thank you for taking the time to share your experience. We value all feedback as it helps us improve our services. <br><br>We’re sorry to hear that you’re dissatisfied with the handling of your probate matter. While we respectfully disagree with your characterization of the timeline and responsiveness, we understand that communication is critical and regret that you feel this has not met your expectations. It’s important to note that, to date, no payments have been made directly by you. As agreed, the billing for your matter will be processed through ARAG. <br><br>Our records indicate that we have been working diligently on your case, ensuring all necessary steps are taken to protect your interests. The procedural nature of probate can sometimes lead to delays that are outside our control, but we assure you that your case has been, and continues to be, a priority.<br><br>We would appreciate the opportunity to discuss your concerns further and clarify any misunderstandings. Please reach out to me directly at 435-635-7737 so we can ensure that any outstanding matters are resolved to your satisfaction. Please ask for Ben.<br><br>We take all feedback seriously and are committed to providing all our clients with the highest level of service.<br><br>

Staci Kroff8 photos
2 years ago

We worked with Ben Ruesch and Brandon Buell both are amazing and very personable, and take your questions and concerns very seriously. I would highly recommend

Response from owner

Thank you so much for your five-star review! We're thrilled to hear about your positive experience with Ben Ruesch and Brandon Buell. It's wonderful to know they were able to address your questions and concerns with such care and professionalism. Your recommendation means a lot to us. Thanks again for choosing our company.

Alina Smith3 photos
2 years ago

Liberty Mutual denied our water damage claim when it should have been paid. Don’t fight the insurance company alone, reach out to Travis and his team asap, he will help in your fight to get compensation you are owed from insurance. Travis and Claudia at Ruesch & Reeve in St. George, Utah helped us in ensuring we were fully and fairly compensated for the water damage based on the insurance policy we had purchased. I can’t thank them enough.

Response from owner

Thank you so much for sharing your experience! We're sorry to hear about the initial trouble with your water damage claim, but we're delighted that Travis and Claudia at Ruesch & Reeve could step in and assist you.<br><br>At Ruesch & Reeve, we understand how frustrating it can be to deal with insurance claim denials, especially when you are entitled to compensation under your policy. Our goal is to support and advocate for our clients to ensure they receive the fair treatment and compensation they deserve. We're thrilled that Travis and Claudia were able to help you achieve a favorable outcome.<br><br>Your kind words and appreciation mean a lot to us. Thank you for trusting Ruesch & Reeve with your case, and please do not hesitate to reach out if you need any further assistance in the future.<br><br>Best regards,<br>The Ruesch & Reeve Team

Royston Adam Boling
2 years ago

Divorce/family law needed. Get Tony Werritt! He dotted every I and crossed every T When I got divorced from my extremely difficult ex. We did great, Ex-wife did poorly in mediation. He helped fight the good fight, hire Tony Werritt!!!!

Response from owner

Thank you for sharing your experience! It sounds like Tony Werrett truly went above and beyond to ensure your divorce proceedings went smoothly!

Hal McNeilLocal Guide4 photos
2 years ago

Travis was a good listener and was informative. Waiting for a response to an email I sent today, but he did tell me he had depositions today.

Response from owner

Thank you Hal for your review and sharing your expereince with Travis. If for any reason you need anything just give us a call!

Contact

Address
86 N 3400 W Bldg C, Ste 101, Hurricane, UT 84737

Google Profile

Rating
4.4 / 5
Reviews
86
Status
Close
Claimed
Yes
Photos
38

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