Rugged Law

region, OR

77
Attorney Index
20 reviews
4.4
Google Rating
45 reviews
Rugged Law

Practice Areas

Personal Injury

Business Profile

Divorce lawyer

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
20%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 91/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication95
Outcome92
Responsiveness94
Empathy96
Expertise91
Fee Transparency83
Trial Experience85
Satisfaction88

Client Reviews

Brendan Richardson
5 months ago

I had the pleasure of working with Caroline Janzen during a challenging time in my life, and I cannot recommend her highly enough. She specializes in family law and approaches each case with a perfect blend of compassion and rugged determination. Caroline truly listens to her clients, understanding their needs and concerns, while also providing honest and straightforward guidance. Her empathetic nature combined with her fierce dedication made me feel supported and well-represented throughout the process. If you’re looking for an attorney who cares deeply and fights diligently for your best interests, Caroline Janzen is the one to trust.

Isac OwusuLocal Guide
6 months ago
Response from owner

Thank you, Isac, for the five-star review. We truly appreciate you taking the time to support Rugged Law.<br><br>If you ever need guidance with Family Law or Divorce matters in Portland, we are here for you.

Walid Franco
6 months ago

I highly recommend Rugged Law for family law matters. They combine exceptional professionalism with a genuine human touch —always clear, responsive, and thorough while showing real compassion for clients’ personal situations. Their legal expertise is evident in thoughtful strategy and strong advocacy, and they handle sensitive issues with empathy and respect. If you need a family law team that balances skillful representation with care for your well‑being, Rugged Law is an excellent choice.

DanielleLocal Guide
9 months ago

I cannot say enough amazing things about attorneys Caroline and Jermain! Caroline has been by my side since my daughter was just 4 months old, and now that she’s 3 years old, I can truly say she has been a steady anchor through one of the most challenging chapters of my life. Her dedication, professionalism, and genuine care for my case made all the difference. She never once made me feel alone in the process. She fought for us with heart, clarity, faith and strength. Jermain was equally exceptional. Together, they made an incredible team: knowledgeable, strategic, and always one step ahead. Their communication was clear and timely, and they made sure I understood every part of the journey. Because of their hard work, I am beyond grateful to say that I won sole legal custody of my daughter. This outcome changed our lives, and I know it wouldn’t have happened without them. If you’re looking for attorneys who truly care, who fight for you, and who treat your case with the importance it deserves, Caroline and Jermain are the ones you want in your corner. Highly, HIGHLY recommend!

Response from owner

Thank you so much, Danielle, for sharing this. Your words truly mean a great deal to our team.<br><br>Caroline and Jermain are deeply committed to supporting families through some of life’s most difficult transitions, and we’re grateful you felt steady guidance and genuine care throughout your case. Navigating a long and emotional Family Law matter is never easy, and it means a lot to know you felt supported, informed, and never alone in the process.<br><br>We also appreciate your kind recognition of their communication and teamwork. Providing clear, strategic guidance while treating every case with compassion is something we take seriously at Rugged Law.<br><br>Thank you again for your trust and for recommending us. We wish you and your daughter continued stability and bright days ahead. If you ever need support in the future, we are here for you.

Kolisi Aunai1 photo
1 years ago

Caroline and Paul Jensen are the best🫡🙏❤️ Didn’t even take them a year to help me get custody of my kids.

Response from owner

Thank you, Kolisi, for your review. We truly appreciate you taking the time to share your experience.<br><br>Caroline and Paul are deeply committed to helping parents navigate challenging custody matters in Family Law, and it means a lot to know you felt supported throughout the process. We’re grateful for your trust in our team and honored to have been in your corner.<br><br>We wish you and your kids continued stability and all the best moving forward. If you ever need support in the future, we are here for you.

William Harold
1 years ago

You are better off defending yourself than going with this attorney. If I could have put no stars I would have done that. Completely unreliable, Unprofessional, Unorganized, and underprepared on my divorce case that will impact me for a lifetime. Completely unacceptable work and I wouldn’t use them.

Dustin Penney
1 years ago

After 5 years of a nightmare of a divorce, I'd lost a lot of faith that justice would ever happen. Then I found Caroline. What sold me on her was how discerning she was. Her faith in god has renewed my own and given me hope. I don't know how all this will end but for the first time in a long time, I have hope that justice will prevail in the end.

Response from owner

Thank you for sharing this, Dustin. We truly appreciate your openness and your trust.<br><br>Going through a long and difficult divorce can take an enormous emotional toll, and it means a great deal to know that working with Caroline has helped restore a sense of hope during such a challenging time. Providing steady, thoughtful guidance in complex Divorce and Family Law matters is something we care deeply about, and we’re grateful you felt that discernment and support.<br><br>Thank you again for your kind words and for placing your trust in Rugged Law. We’re here for you as you continue moving forward.

Dominique Barr-Hug
1 years ago

Even though I was not in Mrs Caroline Janzen jurisdiction,she took the time to find me a Lawyer in my jurisdiction.She did this,taking her time because she had compassion for what I was experiencing.I appreciate so much her help when my life was very diifficult.Mrs Caroline Janzen is a great person inside and out.Do NOT hesitate to go and see her for consultation.

Rossanka Ivanova
1 years ago

I have never met a lawyer like Caroline. If there is a way to get things done she will figure it out. She made it as affordable as possible for me and fought for me all the way until I got a great result. I highly recommend this firm.

Avi Mikhaeli
1 years ago

I used their services before. Caroline helped me with my divorce few years back and she was wonderful. Recently I went back to her firm to seek help and she didn’t disappoint. When I went to her office I was so stressed out and they were able to get me everything I needed and asked for. I highly recommend this firm.

Alondra Lopez3 photos
1 years ago

Caroline and Paul Janzen are amazing ! I’m thankful that Caroline has been representing my uncle with his divorce case ! She’s a fighter and continues to fight for him ! The staff are amazing , good costumer service and always good at answering phone calls. The firm gives family vibes ❤️ :) I will 100% recommend Rugged Law. THANK YOU CAROLINE

Tyler Gray
1 years ago

Found Caroline via the legal match website, as i was looking for a aggressive lawyer to take over my international abduction case. The issues that i need help with were clearly detailed with what has happened, and was happen since the mother was found in Oregon with a default order granted. Caroline responded, and i spoke with her regarding the warrants and orders in Ecuador that take precedence over oregon law. Back in march 2024 i found out a day for there was a status quo hearing, that Caroline never once informed me about nor did i ever see any documents for. Luckly, I had a friend in Oregon go on the court website to look the case up for me. As this site is only available in the USA as I live in Canada. No documents that i supplied Caroline with were ever supplied to the courts nor were they aware of all the Court Orders in Ecuador, and Amber Alert for my Son. The status quo hearing did not go will, with Caroline very ill prepared, and having no idea of the case. This after having two months to review all the documents that had been sent to her office. I have now been trying to get Caroline to send me invoices for work done, and question why nothing i had requested was done, nor acted upon. As I have document from the court house, Oregon Child Support, and the ex's lawyer. To date i have no idea were my son is, I do know that a portland Doctor is claiming to be the father, and my son is listed as a hispanic child, when he is clearly a Canadian / USA. If you have appointments with Caroline, good luck getting though, or even a return on your call. The two times i did speak to her i was asked to call back in 20 mins. Then when getting though, she rushes to get you off the phone. Long story short, Caroline please return my retainer, or send me a detailed invoice after 8 months of never hearing from you. You help a child lose his choice to know his family, as the mother has acquired a passport for him under false name.

River Nicnevin
2 years ago
Chukwuka Sunday
2 years ago
Damen White
2 years ago

Jantzen Legal service and Caroline and her staff are family oriented friendly professional hard working law firm that are concerned genuinely all about there clients. I stand by this firm. No wash of time and do not have clients on hold and takes care of matters respectfully. I'd highly recommend janzen legal firm. First legal firm that stands by there client i ever had. 5 star rating from me. 2 years this firm was dedicated to my case. Please excuse my repost comment. Today this firm stood beside me and backed me up and my concerns, as well real legal facts.

Ellie Janzen
2 years ago

She is the best lawyer I’ve ever met

Linda Cristal Belman
2 years ago

Caroline is a unique attorney in such an amazing way! I recommend her very much to anyone looking for family law she’s the one, she will get you the results you want no matter what it takes, her team does what it takes as she figures it out in the process and they do Miracles. Thank you💖 I get to see my kiddos after 4 weeks. Love you!

Patti Trickel
2 years ago

I saw Caroline for a second opinion on a divorce matter that has been dragging on for 1 1/2 years now. She was amazing, very insightful! I left her office feeling energized, like I had regained my strength. I only wish I had known about her services 1 1/2 years ago.

Tashae NimzLocal Guide2 photos
2 years ago

Results Driven! This company has the best legal team around. They go the extra mile for their clients. Caroline and Ann are incredible! Extremely intelligent and well versed they have never let me down. If you want to win, go to Rugged Law! Highly recommend They are wonderful people, but they are an even better LEGAL TEAM!

Brandnew Secondhand
2 years ago

Very professional and up to task.

Contact

Address
5201 SW Westgate Dr Building B Suite 300, Portland, OR 97221

Google Profile

Rating
4.4 / 5
Reviews
45
Status
Open
Claimed
Yes
Photos
5

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