region, OR
I had a disappointing experience when calling this firm to inquire about legal services. The receptionist who answered was rude and dismissive from the start. I was asked several questions in a way that felt condescending, as if I were ignorant or wasting their time. When I provided my case number, I was told that the firm “unfortunately couldn’t help me” because I supposedly gave the wrong number. In reality, the number was correct, it simply required further searching on their end, which was later acknowledged. I was also asked whether I could afford the firm’s services, which felt invasive and inappropriate, especially since no information had been shared about fees or the scope of the matter, and without any understanding of what was at stake in my case. First impressions matter, and unfortunately this interaction felt unprofessional and discouraging. I would hope that individuals seeking legal help are treated with more courtesy and respect.
Kelly I am very sorry you had a negative experience talking to our firm. As you can see the vast majority of people who call us have positive to very positive experiences. It's 400am and I just saw this. I do not know what happened but I will look into it. We cannot help everyone who contacts us. The sad fact is that civil litigation can be very expensive and we try to inform potential clients of that fact. Some firms will focus on the immediate need to get a retainer upfront without communicating how much a case can cost during its life. Finally on the cost issue we try and communicate that civil litigation is generally a business issue. The question is how much will have to be spent to achieve a particular outcome. With all that said please contact me on my cell phone so I can learn more. Terry Scannell <br>503.789.6566. Thank you for taking your time to write the review.
I consulted with Scannell Law about a potential malpractice issue and found the Terry Scannell to be professional, attentive, and helpful. He offered clear guidance and answered my questions thoughtfully. I appreciated the time and insight he provided.
Thank you so much for the comment.<br><br>Terry
They were very professional and knowledgeable about the law and took the time to review my case I would strongly recommend you give them a call if you need really good team of attorneys they will get the job done
I recently spoke with this law firm regarding a potential elder financial abuse situation, and even though it was just a phone consultation, I was very impressed. The attorney took the time to listen carefully, ask thoughtful questions, and explain the legal options in plain language. They were professional yet approachable. I never felt rushed or brushed off. Even in a short call, it was clear they genuinely care about protecting seniors and holding wrongdoers accountable. I came away from the conversation with a much better understanding of my situation and next steps. I wouldn’t hesitate to contact them again if I decide to move forward. Highly recommended for anyone looking for guidance or clarity on elder financial abuse matters.
Thank you!
Attorney Scannel took the time to listen to me for a quick consultation. Though he didn’t take my case, he was helpful. I learned through his paralegal about the libel taking place against my company and me. Thanks to him it strengthened my case. I was able to hire a wonderful lawyer in the end.
Thank you very much.
Terry Scannell. His name means, "Gift of God in a heated argument". He has lived up to his name. I write this review a day before we go to trial. I want him to know what his representation has meant to me and my family before trial, before a verdict is read. Terry has and will continue to pour out his heart to fight on our behalf and on your behalf if you have the pleasure of hiring him. He is dedicated to giving you advice that is best for you and best for your situation. His integrity shined through from the very first day we talked to him. It is the reason we hired him. Throughout the lawsuit we have been faced with, Terry has given us solid and well founded advice. He has given us multiple options to attempt to avoid trial. He has always given us advice that has our best interest in mind not only financially, but in navigating the actions that led to this lawsuit. He has recommended third party mediation. He has made every attempt to settle this outside of court. Never once did we doubt that his advice given was anything but the best for our situation. If you are looking for an attorney that will represent you from the basis of what is best for you and not what financially makes the most sense for him, then he is the man for you. At no point did we feel like Terry was trying to take advantage of us and our situation. He will do everything he can to save you from needing to spend money with him. I was searching for an attorney who operated with honesty and integrity. I found that and so much more with Terry. I found a friend who truly cares about us and our situation. Trust Terry's advice. Thank you Terry. Thank you Mallory. Thank you to the team at Scannellaw.
Joe...I am so glad we were able to help you and your family. I wish you well in your new life. <br><br>Terry
Terry took my phone call promptly, gave me clear and discerning input. He outlined my options and assessed my situation thoroughly and efficiently. He generously provided me with the next steps to take prior to engaging in a lawsuit. If those next steps don't solve the real estate dispute that I am facing, I will definitely hire him to represent me on the case. Terry is clear, present, patient, decisive, and helpful without wasting time or charging an upfront fee. I am grateful for the support. Thank you!
Thanks so much. We are glad we could help.
Mr. Scannell returned my call, listened to my matter, took time to ask questions, listen to my questions and gave thoughtful replies. The matter concerns accountancy malpractice. After talking to at least a dozen attorneys he was the first to actually listen. I can't recommend him more highly. You will not find a better attorney.
I reached out to Scannell Law to get some legal advice about a property issue and the advice was excellent. I really appreciated the transparency and the upside and downside of certain legal actions. If I needed an attorney again, they would be my first call.
I reached out to Scannell Law about a commercial wire scam my company was victim of, and Mr. Scannell called me almost immediately and gave me wonderful advice on how to proceed from here. We may be hiring him if we are not able to move our investigation independently, but regardless, I am so thankful for his guidance and care!
Extremely generous, kind and knowledgeable. Top pick!!
My husband and I needed legal representation regarding an inherited property buyout that required an immediate response. We found Scannellaw on-line and within a few days, Terry Scannell met with us, requested the necessary information, and guided us toward a legal outcome we were satisfied with. What we liked best about working with Terry was his honesty, perseverance, vast knowledge, reliable communication, and sense of humor when we needed it most. He did not disappoint and we were lucky to work with him. We highly recommend Terry and his team for any legal situation - they will deliver!
Terry is a great attorney with a wealth of knowledge. He really helped me and my family. Thank you for pointing me in the right direction Terry, you are a gentleman.
Thank you. We always try to make sure people get the right direction even when there are other lawyers who can help more.
I spoke with Terry my phone. He provided me free consultation and gave me his honest and professional advice. He did not try to sell me something that I did not need. When he learned that I needed advice from someone more specialized, he gave me two different recommendations. I was very impressed with his knowledge and professionalism. He would be the first person. I would call if I ever needed legal advice again.
Thank you. Our view is that our "product" is our best advice not units of time. We give our best advice even if it means we will not sell a unit of time.
I approached Terry Scannel with a stressful situation when I was unjustly sued. Terry read each and every document thoroughly and took the time to discuss the issue with me at length. Finally, and thanks to him, we were able to reach a resolution outside of court. I highly recommend Terry Scannel with any legal issue, he is thorough, friendly and truly cares
Thank you for your kind review. I am glad we could help.
Terry and Chris are so great to work with ! They helped us get through a very stressful situation with a fraudulent lien. We thought we had no way to prove our side of the story. They were very caring of us and treated us like we were always friends. They are very honest with their fees and upfront about the cost. They won our case !! we can finally have some peace . We cant thank you all enough, your amazing ! Jen and Steve
Thank you!
Mr. Scannell reached out to me by phone after I used the chat feature on the website. He was very kind and honest with my situation and advised that I wait to obtain legal representation based on his experience. The phone conversation was lengthy and I valued his time and advice at this time and will definitely contact their office again when the time is right.
Thank you.
I had the opportunity to work with Mr. Scannell, he was thoughtful and concise. Originally I had called late Friday, with the intent to leave a voicemail for the following week. Instead, he answered and sat with me and listened patiently to the entire story. To me that speaks volumes to the dedication he has to his clients. Would highly recommend if you want someone who truly cares. Thanks again Mr. Scannell!
Thank you.
Great experience with Terry Scannel Law. Stayed in touch with us and kept us informed on all developments. Also returned any unused funds from our account. Would highly recommend Scannel Law!!
Terry has represented me on more than one occasion . An insightful attorney with well thought out out arguments and a depth of legal knowledge. He was creative and has prevailed every time that I have presented him with a legal problem. I strongly recommend Terry and the team.
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