Serrano Cagan & Cagan Law Firm

Orlando, FL

82
Attorney Index
50 reviews
4.9
Google Rating
130 reviews
Serrano Cagan & Cagan Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
25%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Monchaya Yoswit
3 months ago

This law firm is the best. Craig helped me with my home insurance claim when the insurance company refused to pay for my roof. They handled everything professionally and helped reach an agreement so the insurance company had to pay. I’m very grateful for their help and highly recommend them to anyone dealing with insurance issues.

Response from owner

Thank you so much for the review! We really appreciate you.

Bethany TalleyLocal Guide1 photo
3 months ago

Great service from Frank, Amber and Sheila, a pleasure to work with!

Jamie McCurley
3 months ago

After a months long battle with our insurance company lowballing repair estimates and dodging a roof repair, we received a settlement offer for a full replacement within a week. Brittany Birs was incredible throughout the entire process - really going to bat for us. Could not recommend working with anyone else if struggling with your insurance company for a claim!

Dr. LaVon Bracy
4 months ago

I was very skeptical about engaging a lawyer to take on a big Fortune 500 company which is ranked among the top 5% companies in terms of size and revenue. I did so reluctantly! This is one of the best decisions I have made. The lawyer assigned to my case was superb! She kept me informed, step by step. She would answer all of my questions and assured me that she was working as hard as she could to get a positive conclusion to my case. Her demeanor was outstanding and she exemplified care and compassion. She was successful in getting me a positive resolution to my case! I would use them again and again if I have to utilize an attorney in the future!

Bernard Holmes
4 months ago

We couldn’t be more pleased with the legal work on our behalf by our attorney, Samantha Huffman, and her legal assistant, Grace Kwak. They kept us informed throughout the process, thoroughly prepared us for our deposition and were always responsive when we had questions along the way. Given that this was our first experience with litigation, Samantha’s patience, understanding and empathy were reassuring. She aggressively represented us, and we were extremely satisfied with the outcome.

Response from owner

Thank you so much for the review. We were grateful to have you as a client.

Brittany Barlow
4 months ago
Chadley Holland
4 months ago

Craig Rolle and his team operate with precision, discipline, and strategic clarity. What separates this firm is not volume or noise - it is structure. Craig approaches every matter with a clear understanding of evidentiary positioning, procedural leverage, and long-term claim trajectory. He does not chase outcomes; he builds them. From a professional standpoint, his ability to dissect complex property damage disputes, identify carrier weaknesses, and align litigation strategy with factual documentation is exceptional. He understands construction, appraisal dynamics, and bad faith exposure at a level that allows cases to be handled intelligently rather than emotionally. If you are looking for a firm that operates deliberately, communicates clearly, and understands how to build a file that stands up under scrutiny, this is it. Highly recommended.

Madeline Phelan2 photos
5 months ago

Victoria Drake, Esq. was exceptional in coming to a quick and positive resolution to our insurance claim. She responded to our numerous emails, phone calls and texts with extreme patience. Throughout this lawsuit, Ms. Drake explained every step of the legal process in easy to understand terminology. Thank you Ms. Drake. Five stars to you.

Gilbert Marrero
5 months ago

Great experience with Serrano Cagan law firm. They acted quickly and kept me informed throughout the entire process of getting my insurance company to pay for the replacement of the roof in our home. Great Job!!!

Response from owner

Mr Marrero, Thank you for the kind review!

shelley adams
5 months ago

When our insurance wanted to pay 20% of what we needed to repair our home after a tree fell through the roof we Contacted Sam Hoffman. When we had hurricane damage 20 years ago, our insurance company was there the next day and we had no issues. This time, a different carrier wanted to play games. We have been living a nightmare since November 2024. Sam and her associates stepped up and persisted until we got an acceptable amount of assistance. She never was impatient with us. We took care of all business by phone and fax as we live 45 minutes from their office. Staff was always friendly and prompt to return emails and calls.

Response from owner

Thank you so much for the review Shelly! We really appreciate it!

Nicholas Dorsey
5 months ago

Efficient and effective. Always answered calls in timely manner and more importantly won my case!

AAFLocal Guide3 photos
5 months ago

They've settled my claims, and claims from my mother, father, and family. I cannot say thank you enough. Mr. Fouladi is the best!

Response from owner

We are so thrilled to hear that you and your family are satisfied with our team’s hard work! Thank you for the positive review.

Marie Dunlap-Pryce
6 months ago

I was at a lose and I had no direction till I spoke to Samantha she was so heartfelt and professional I recommend her and grace to everyone! I truly appreciate her service!

Charlie
6 months ago

I strongly recommend Anthony Fouladi to handle any property damage insurance claim disputes. He is well versed in the law, has a wealth of experience litigating against bad insurance companies and also is very familiar with attorneys from insurance companies. Anthony always kept us informed throughout the lengthy process and gave us sound legal advice. He was successful in getting us a very good settlement. I think the opposing counsel knew they were facing a formidable adversary in Anthony and would rather settle than lose in court. I was also very impressed with Anthony’s assistant, Carmen. She was responsive and always communicated clearly and promptly.

Andrea Creech1 photo
6 months ago

It was a pleasure working with this firm. Everyone was professional, pleasant and caring. Highly recommended!

Dawn Boyd
6 months ago
Nancy Maguire
6 months ago

Thank you so much for ALL of the assistance you gave to my brother, myself and siblings. When we needed shoulders to lean on, you, Victoria and Danielle, were there for us. In the legal field, and other fields, decency goes a long way. Happy holidays and 2026. Sincerely, NLM

Phil Mount
6 months ago

My experience with Anthony and Carmen were nothing short of perfect. Communication was outstanding as as well as the result. I would not hesitate to recommend this team to anyone needing their services.

Gladys Lukas
6 months ago

Thank you Victoria and Danielle for everything you have done for me! I really appreciate your consideration and patience for me and my family. Your services are highly recommended.

Phillip Imbrenda
6 months ago

Efficient, fast and detailed oriented. I couldn’t have been more pleased than I am with Victoria Drake and her paralegal Gianna Abreu! You are in good hands with Serrano Cagan & Cagan. Phillip Imbrenda Exec. Vice President The Claims Pages

Contact

Address
2300 Maitland Center Pkwy #106, Maitland, FL 32751

Google Profile

Rating
4.9 / 5
Reviews
130
Status
Close
Claimed
Yes
Photos
3

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