Serrano Law Firm, LLC

Hartford, CT

68
Attorney Index
26 reviews
3.9
Google Rating
26 reviews
Serrano Law Firm, LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCriminal justice attorneyDivorce lawyerImmigration attorneySocial security attorney

Review Snapshot

26
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
15%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 79/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication83
Outcome81
Responsiveness82
Empathy83
Expertise80
Fee Transparency73
Trial Experience75
Satisfaction78

Client Reviews

Anthony Ulloa
2 years ago
Ken Olesnevich
2 years ago

My family and I have worked with John over the years and we always receive his complete and competent representation. John is very knowledgeable and thorough and he’s also very personable. John’s methodical from the start and he is strongly reassuring in his approach and his professionalism stands out. I wouldn’t hesitate to receive John’s advice on most matters. I would not hesitate to recommend John at any time. I am totally comfortable with John’s complete law office and staff.

Linda Olesnevich
2 years ago

John has represented me as well as 3 other family members over the past 10 years. The entire team is extremely competent. Service and communication is always excellent. I would highly recommend Serrano Law firm for all your needs and representation !

Javed IqbalLocal Guide5 photos
2 years ago

About 7 months ago, I saw Mr. John in someone's meeting, I discuss my case and he promised me to handle my case in very reasonable amount. He did handle my case as a very professionals attorney. I find him a very good, sincere and true person and friend. He gave me extra time and all good advices even though it took his lot extra time. I will highly recommend him to save your money and case.

Cristiane Erlacher
3 years ago

Good lawyer.

Geraldine Espinoza
3 years ago

He's an excellent lawyer; he can't be bought off by anyone.

Lilliam MercedLocal Guide2 photos
3 years ago
arilim sanchez ortiz
3 years ago
Warlen De SenaLocal Guide1 photo
3 years ago
Federico Cruz-Rivera
3 years ago
Terri StevensonLocal Guide313 photos
4 years ago

He called me to remove my last review until I've read all these reviews I was told by my friend that years ago helped her 3 kids for there ssi case and was great then I get a text to remove 2 stars I clearly said no text back why when I called your office last year a clerk answered and this year I call it says mailbox is full I get it covid people get sick.But my family lawyer said he is not to be trusted and she too lives in Connecticut. I'm glad I decided to withdraw from my child ssi case and will wait till she is older cause this is covid stuff is making people not do there jobs honestly and mr sarrono don't call or text me ever again just to ask me to remove stuff you might of been nice years ago but after reading all these shame on you.

baiano PereiraLocal Guide52 photos
4 years ago

💯

Most Valuable Pimps Clan
4 years ago

Well let me tell you that this is not a fake review, i have known john for over 6 years and he have represented me for a fall injury,disability case and other stuff he has helped me in so he a ACE lawyer (5 🌟) I see a lot of reviews on here with a 1 star but they are not responding back to john when he said he has not represented them so you know they are fake reviews. John thanks for all the help you have giving me.

Khalil Shebam
4 years ago

Good lawyer. Highly recommend

Bill MottLocal Guide7 photos
4 years ago

If you don’t believe me look at all the reviews he will not call you back I’m surprised they don’t shut him down

Response from owner

This person has never been my client.

Jason’s Jackson
4 years ago

This lawyer will stab you in the back. This lawyer will steal your money and don’t do anything about your case. I hired him to help me out for a criminal case. He took 3500 dollar for my case and after that he did not answer my phone calls, he went on vacation, I asked him about the case and he never had an answer. He want to keep switching court day and don’t do anything about it. I tried to fired him so I can get me another lawyer and he won’t leave my case alone, is not like he actually doing something good toward my case is the opposite. I don’t even know what else to do. For him to stop coming to court.

Response from owner

This person has never been my client.

Travis Prudhomme
4 years ago

He is the worse lawyer anyone can get. He will take your money and won’t do anything towards your case. My sister in law hired him to help her with a family case that he did not help or look like he want help. He never picked up you phone calls or he don’t know the answer of anything you asked him. Please I recommend you not to go to him. He will take your money and not work in your case and there is nothing you can do about it

Response from owner

Arranged for family member to provide supervised visitation. Family member abruptly moved out of state. Awaiting court hearing to resolve problem. Client arranged for several people to leave one-star reviews complaining about same situation. Client's family caused problem and now is blaming lawyer.

Jordan KinskyLocal Guide17 photos
5 years ago

Stay far away from this law firm. They were quick to take my money but have so far failed to live up to their end of the deal. They were hired to assist with an immigration case, and everything seemed great until right after I paid them. They promised to send a contract several times, but have not done so yet (it's been over 2 months). They also refuse to answer when asked if they have a tracking number for the package they supposedly sent to USCIS. I have been attempting to get in touch with Susana, the paralegal my wife and I worked with, or John Serrano since May 15, but no one is returning my calls, texts, or emails. Completely unprofessional and unacceptable. Do not trust this shoddy firm with your money, time, or legal issues.

Jesse Sigler
5 years ago

Excellent attorney, great communication, very professional. Would absolutely recommend.

Dela
5 years ago

Contact

Address
690 Flatbush Ave, West Hartford, CT 06110

Google Profile

Rating
3.9 / 5
Reviews
26
Status
Close
Claimed
Yes
Photos
3

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