Shay & Associates Law Firm, LLC

Decatur, IL

82
Attorney Index
30 reviews
4.8
Google Rating
32 reviews
Shay & Associates Law Firm, LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyAttorney

Review Snapshot

30
Total Reviews
High Confidence
0
Last 90 Days
Inactive
75%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Carrie Carter
4 months ago

My son was very seriously injured in an industrial accident that required years of medical care. Tim Shay and Nick Williams got involved and took care of my son. The outcome was incredible and will help my son for the rest of his life. I strongly recommend that you hire Shay Law if you are injured. Thanks Tim and Nick.

Ann Diller
9 months ago

Stephanie Shay-Williams helped me when workman's comp wouldn't. I was injured in 2021. WC kept putting off what needed to be done with my knee when Stephanie Williams made it that I finally was able to have knee surgery after 2 yrs of workman's comps making me jump through their hoops. Stephanie really cared and worked for me! I highly recommend her! She will work for you too!

Response from owner

Ann, thank you so much for your kind review. It was an absolute pleasure representing you in your workers' compensation case. I am thrilled we were able to get you the results you deserve!<br>-Stephanie

Lorine Gaddy1 photo
1 years ago
Response from owner

Thank you Lorine

Judith Doyle
1 years ago

I used Shay & Associates law firm for a recent automobile accident not only were they there to guide me they were very caring and professional. I would say they became friends . I give them 5 out of 5 stars.

Pinky Scruggs
1 years ago

This was our first time dealing with a personal injury case. We had no knowledge of the processes with litigation. My husband and I were very grateful for Mr. shay and his exceptional staff. Shay and associates worked very hard on getting our case resolved with great results for us and our family. We personally appreciate the communication, expertise, and persistence that shay and Associates law firm provided. We would highly recommend this law firm not only to friends and family but to anyone needing personal injury assistance. Our family greatly appreciates the love and understanding you have for your clients and the hard work, time, and effort your firm provided. Thank you very much Mr.Shay you are an amazing lawyer with a great staff.

Response from owner

Thank you Pinky

Amy Ford
2 years ago

Super helpful and friendly

Dylan McElroy
2 years ago

Stephanie at Shay’s was able to resolve my case today and I’m pretty pleased that this process is finally over, I was injured in a car accident but is definitely a good law firm worth your business

Ashlee
3 years ago

I had Stephanie work on my case after my previous attorney left the firm, she stepped in and got the job done swiftly. She kept me informed throughout the entire process and worked quickly to come to a resolution. I would definitely recommend her.

Response from owner

Thank you Ashley for your review. Stephanie worked very hard on your case to bring it to a good conclusion

ꪶꫀiꪶꪖꪀi ꪑiᥴꫝꫀꪶꪶꫀLocal Guide5938 photos
3 years ago

I found this law office for my husband when he was injured at CAT. The man basket he was in was hit from behind by a crane which caused pretty serious whiplash type injuries to his neck. When we initially sat down with Shay we were relieved because we felt like we were in good hands with this law office. Little did we know that initial sit down would be the last time we ever seen Shay. Right away we were directed to a secretary with all future communication and later assigned to a random office lawyer. Shay did nothing more than present as the face on the billboards. Once you’re signed as a client you’ll get whoever they give you to work your case. That rubbed us the wrong way from the very start. I personally did a lot of the legwork on this case as far as collecting bills and gathering medical records. Despite it being a pretty clear case it dragged on forever because little details that had nothing to do with the actual accident or injury were allowed into the case. It ended up going to trial which was held in Peoria. That was inconvenient considering we live in Decatur. The trial could have went better. There were several medical things not brought up that should have and again little details that should have never even been allowed. After trial we waited an entire month before we heard anything about the decision and an additional month of waiting for the other side to appeal or not and another 2 weeks after that before picking up his check. We ended up with a significantly lower amount than originally anticipated especially considering my husband is still in pain to this day and will likely deal with this painful injury for the rest of his life. We hesitantly ended up accepting the judge's order without appealing simply because we didn’t want to deal with this law office for another year. The entire experience left us feeling disappointed.

Response from owner

I am disheartened to learn of your dissatisfaction with the outcome of your husband's workers compensation case. Your husband's case was assigned to Graham Ogilvy, an experienced lawyer in Worker's Compensation litigation who has arbitrated dozens of cases to conclusion. Further, our firm has regular case meetings where all cases are individually reviewed by myself with the attorneys. Your husband's case was monitored by me with Graham to discuss strategy. I am always available for personal meetings if a client has questions regarding his or her case.<br>Regarding other matters contained in your review we collect the client's medical records and most bills. The IWCC statute allows the admissibility of records from medical providers if we receive them in response to a subpoena. That is our practice. You are correct about the bills. There are many bills such as radiology and pathology bills that we are unable to obtain and we ask the client to provide us those bills as you receive them in the mail.<br>You have described your husband's case as a "clear case" but in reality it was disputed by CAT that forced us to arbitrate your husband's case. Available hearing dates and locations are set by the Commission. There is no longer a Decatur hearing location. The setting of your husband's case at the Peoria location was again outside of our control. Arbitration settings have also been delayed as a residual of the pandemic. After a case is arbitrated the Arbitrator takes the case under consideration and issues a written decision 30 to 60 days later. After the decision is received each side has 30 days to consider an appeal before the Commission. Your husband elected not to appeal the decision as did the Respondent.<br>As to your husband's disappointment with the amount awarded, all of the available medical evidence was admitted into evidence and your husband testified before the Arbitrator and described his ongoing pain. As stated previously he had the decision to accept or appeal the award. That was his right. In the end we prevailed on a fully disputed claim. I hope this response addresses your concerns. I am always available to meet with you and your husband.

David Ashenfelter
3 years ago

My wife and I would like to thank Mr. Shay for talking to about our complains on a doctor. He made us feel at ease and told us in ease to understand information of what we were looking at as far as a case was concerned. He gave use his truthful point of view and how to file a complaint with the IDFPR. Thank again for your help. God bless you, David and Diana Ashenfelter

Response from owner

You are welcome David

Angie Bricker
3 years ago

Feeling lost with where to even begin closing a worker compensation injury claim, my husband and I reached out to Tim for guidance. After the initial consultation we knew we could trust him to do everything possible to facilitate a fair compensation. Tim and his assistant Corey made the process a smooth experience. They both were quick to respond to emails or phone calls and made special accommodations for Zoom meetings to reduce the need to travel. We felt understood and well represented. Thanks again Tim for your diligence and expertise!

Response from owner

Angie, thank you for your review. It was my pleasure to represent Gale with his workers compensation claim. You and Gale are great people and I wish you both the best of luck.

Justin Bares2 photos
3 years ago

I was in a car accident with my son back in May 2022 and I contacted Jacob Welch to help. Jacob was quick to respond to any questions I had and set my mind at ease throughout the whole process. My case finally closed in November 2022, mostly due to waiting on insurance, and I was completely satisfied with the outcome. Many thanks to Sarah and Gabrielle for the work they did as well.

Response from owner

Thank you Justin for your review. Jacob is an excellent attorney and very responsive to his client's questions and concerns. Also, thank you for recognizing the hard work from Gabbie and Sarah. They are great.

Adam AltigLocal Guide1 photo
4 years ago
Response from owner

Mr. Altig, we were disappointed to see a 2 star review. As I reviewed my former and present case list it appears that we have never represented you. Also it appears you have similarly reviewed 5 other companies including law firms within a 3 hour period. We request that you immediately withdraw your review.

Keith HarmeierLocal Guide4 photos
4 years ago

Mr. Shay recently represented me in a personal injury case. Tim and his entire staff were courteous, professional and responsive during the whole process. If I ever need legal representation for a case like this I'll look no further than Shay and assoociates. Would very highly recommend.

Response from owner

Thank you Keith for your 5 star review. It was our pleasure to represent you in your personal injury case. I wish you the best

Jason Boer
4 years ago

Tim handled my very tough 9 year fight for workers comp he is relentless when it comes to getting everything you need throughout the whole process Sarah and his whole team always call back and are very responsive and never once did not know he was fighting as hard as he could for me and my family going through this process is so hard on people and I am absolutely taken back by how much he cared about how I was doing mentally and physically throughout the lawsuit if you are looking for the absolute best work comp lawyer in Illinois look no further tim shay is that man .from my family to yours tom thank you so much for all you and your staff did for us we are eternally grateful and there aren't enough stars to match what you've done.

Response from owner

Jason, thank you for the great review. It was my honor to represent you and your family. You now have the ability to start your life anew without the stress of an insurance company following your every move and doctor's appointments. You have a great future ahead of you. Tim

Peggy Dinger
4 years ago

Mr. Shay and his staff did an outstanding job in settling my case (which could have been a very difficult case to win) in a timely, efficient, and conscientious manner. I have enjoyed working with them. As a retired paralegal myself, I know exactly how hard Shay and Associates worked for me and if I ever found myself needing legal counsel in Illinois again, I would not hesitate to contact them. Thank you, Mr. shay - and a very special thank you to a certain young lady in your office who helped keep me grounded and informed.

Response from owner

Peggy, on behalf of my paralegal Corey and me, we thank you for your kind review. It is never easy taking a case over from a law firm that has performed virtually no work for months and gaining the confidence of the client. You were wonderful to represent and your prior experience as a paralegal was helpful to us. Tim Shay

Steve Sapp
4 years ago

In 2004 I was in a bad car accident while working that resulted in severe injuries. I went to an attorney specializing in workmans comp cases. After a year or so he told me there was nothing he could do and filing bankruptcy was my only option. I called Tim Shay that day and they gave me an appointment for the next day. Tim and his team worked endlessly to help me out. In the end I was very satisfied with the results. I'll be forever grateful for what Tim did for me. Fast forward to today. My father is in a nursing home and I am having a ton of issues with this place. After getting nowhere with the administration, I reached out to Tim. I emailed his office on Friday, Tim personally called me Monday and asked me to come meet with him Tuesday. I explained my situation, he said of course he could help and went to work. He composed a letter to the nursing home right then and there. If you need someone to fight for you call Shay and Associates. If you have someone representing you know that is dragging things out say thank you for your time. Bye. Reach out to Tim Shay. You will be glad you did.

Response from owner

Thank you Steve for the kind review and it is good to see you again. I am still the same guy you knew years ago and it was a pleasure to help you and your Dad

Angela “Anjie” BrownLocal Guide624 photos
4 years ago

I was previously represented by Shay in the past and it was an excellent experience. He did all the work on my work comp case and kept me well informed. I basically just showed up when he asked me to. Recently, I called upon his office for a new case and I'm working with another attorney but so far it's been very professional and they've been happy to answer all of my questions. It's a great office. Highly recommend!

Dana1 photo
5 years ago

My mother was badly injured in a car accident iand Shay and Associates expertly handled her lawsuit answering questions without hesitation (very timely) and made her feel at ease during a very difficult recovery. We are really thankful to them and the way they took care of her. We would recommend them to anyone who needs representation!!!

Response from owner

Thank you Dana

Todd Treakle1 photo
5 years ago

Mr Shay and his team have many times gone over and above expectations. I would and will recommend him to anyone in need of legal assistance. He has not only helped me, but helped my brother and a case with my mothers passing over 10 years ago. Definitely 5 stars

Response from owner

Todd thank you for your review. Our firm does not stop working for our clients even when there case has been resolved. Your family has been great clients over the years and it has been my honor to help all of you

Contact

Address
260 E Wood St, Decatur, IL 62523

Google Profile

Rating
4.8 / 5
Reviews
32
Status
Close
Claimed
Yes
Photos
12

Add this badge to your website

Get embed code