Shutt Law Firm PLLC

Richardson, TX

65
Attorney Index
50 reviews
4.8
Google Rating
218 reviews
Shutt Law Firm PLLC

Practice Areas

Personal Injury

Business Profile

Estate planning attorneyCivil law attorneyElder law attorneyLaw firmAttorneyMediation serviceReal estate attorneyTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
35%
Response Rate
Low Response
12-Month Trend
Declining

Review Intelligence

Avg: 60/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication73
Outcome59
Responsiveness56
Empathy64
Expertise56
Fee Transparency53
Trial Experience59
Satisfaction60

Client Reviews

Joshua Sarza
7 months ago

I had an excellent experience with Fleischmann and Shutt Law Firm. From the very beginning, the process was professional, clear, and extremely thorough. Their office is beautiful, clean, and welcoming, and the waiting area is very cozy and comfortable. We were greeted by two lovely receptionists who welcomed us with genuine hospitality and made us feel at ease right away. Attorney Audra Apke took the time to walk my family through every option for our estate planning needs and made sure we fully understood what would work best for our situation. She was patient, knowledgeable, and truly cared about getting everything done correctly. We completed a flat-rate estate planning package that included a will plus additional documents and two Transfer on Death Deeds (TODDs) for my mother and stepfather, with me as the primary beneficiary and my son as the secondary. Everything was organized, efficient, and gave us real peace of mind. Price-wise, everything was upfront and transparent — no surprises. And on top of that, Audra even provided my father-in-law’s Power of Attorney documents for FREE (yes, FREE — a true unexpected bonus). If you’re looking for a trustworthy, thorough, and highly professional estate planning law firm, I strongly recommend Fleischmann and Shutt. Outstanding service from start to finish. Thank you, Attorney Audra. Thank you, Fleischmann and Shutt Law Firm. God Bless. Jeremy S., RN

AmyLocal Guide340 photos
7 months ago

Catherine was so pleasant to work with. Very knowledgeable and helpful with my Trust, will, and other documents. She went over all of the documents thoroughly with me, changed everything/anything that needed updating. I really appreciate the time she spent ensuring that it was exactly what I wanted.

Response from owner

Amy, thank you so much for your kind review! We’re so glad Catherine ensured your trust and will were exactly the way you wanted and that you left feeling confident in your estate plan. It was truly a pleasure working with you.

Victor Mijares (HQFS)1 photo
7 months ago

The service was great, I love the way they took the time to explain everything to us. I will recommend anyone that needs help to call them.

Response from owner

Thank you so much for your kind words! We’re glad to hear that you felt well-informed and supported throughout our estate planning process. We truly appreciate your recommendation and the trust you placed in our team.

Basit Ikram
8 months ago

My experience after the firm merged earlier this year was not good. I was assigned a new attorney without any notice in the middle of my application. I constantly had to chase the attorney for updates on my case. My calls and emails were often left unanswered. I would not recommend this firm post merger.

Marcia DrennanLocal Guide
8 months ago

Extremely pleased with Catherine and all the help she gave us

Betty Peck
8 months ago

Catherine Hensley is knowledgeable, accurate, and responsive. I am very grateful for her expertise and effectiveness. Many thanks!

Thomas Stafford
8 months ago

Ellen and her staff did a great job.

Mike LantzLocal Guide1 photo
10 months ago

Been using for a number of years, they do a great job with wills, estate, probate, etc at a reasonable cost.

Christie Francis
11 months ago

I wouldn't work with this firm. We had a consultation with Catherine for probate and she never followed up with us with a contract for services. We followed up several times with questions and she ghosted us. I moved forward with a new attorney. This law firm is a total waste of time. It seems like whenever you reach out one hand doesn't know what the other hand is doing.

Bridgette Armstead
12 months ago

I am extremely disappointed with my experience at this law firm. From the very beginning, I was transparent about my goal: to transfer my late father’s property into my name. I was initially working with Attorney Brittney and informed her that my siblings had ZERO interest in the property. She advised me that completing an affidavit of heirship was the appropriate step, which I promptly did. During the process, however, I was informed that Attorney Brittney was no longer with the law firm due to unprofessionalism and/or unjust practices. It was my decision at that time to continue working with the law firm and not with Attorney Brittney, due to the law firm's reputation and its high recommendation. I then began working with Attorney Audra. Everyone seemed to be nice and professional; however, after the firm accepted my payment and completed the affidavit, I noticed that the property was listed in my siblings' names and not mine. I was informed by Attorney Audra that, due to Texas state laws, the property could not be transferred into my name. What is most frustrating is that this information—fundamental to my situation—was never disclosed to me beforehand. As a client, I trusted the attorney to provide clear guidance on whether my objective was even legally possible before taking my money. Hello? I am a nurse, not an attorney. This was the reason I sought legal advisement. Instead, I was left with an incomplete solution that does not resolve the issue I initially sought help for. Clients deserve honesty and full disclosure upfront. While I understand that legal processes can be complex, failing to provide critical information until after payment creates the impression that the firm prioritizes fees over transparency. I would encourage anyone considering this firm to ask very direct questions and insist on written confirmation of what can and cannot be accomplished before moving forward. Ask ChatGPT

Chris L.
1 years ago

Great service. I highly recommend this firm for estate planning. And yes, everyone should do it. You'll save yourself and your family from extremely expensive probate headaches. It was a pleasure working with Attorney Apke, and I will come back regarding any necessary changes to my documents due to life changes.

PAUL PINTOR4 photos
1 years ago

We had an exceptional experience while working with Fleischman & Shutt Law Firm. Audra delivered "Above & Beyond" legal services in assisting us with getting our family affairs in precise order.

Janice Smithy
1 years ago

This law firm has really gone downhill since the more knowledgeable attorneys left the firm. Staff seems chaotic and the receptionist Apple confirms appointments with the wrong attorney or for the wrong time. Several of my friends have gone here in the past few months and it's really changed for the worse. I will not be returning. Choose a different attorney. These do not know what they are doing.

Kelly Everman
1 years ago
Cortney Litle
1 years ago

I had an excellent experience working with Audra at Shutt Law Firm. From the very first consultation, she was responsive, knowledgeable, and genuinely cared about my case. She took the time to explain every step of the process, answered all my questions, and kept me informed throughout. Her attention to detail and commitment to achieving the best outcome were clear from start to finish. Highly recommend Shutt Law Firm to anyone in need of reliable and effective legal representation!

Response from owner

Cortney, thank you so much for your review for Audra!

Ana MonerLocal Guide30 photos
1 years ago

Helped us with our living trust. We are very pleased. Have referred several friends and family. Trusted attorneys, so thankful my aunt told us about Shutt Law Firm.

Nathan Miller
1 years ago
Response from owner

Thank you so much!

Jason Kincaid
1 years ago

Isaac is very friendly, patient, and knows his stuff.

Response from owner

This is incredibly kind, Jason. Thank you so much. It has been a joy working with your family.

Christie Lay
1 years ago

Isaac Shutt was fantastic in helping our family. He is very knowledgeable, efficient and well connected. He was quick to help our family and spoke to us in layman’s terms, which is invaluable. I can’t recommend this law firm enough!!

Response from owner

This is so nice! Thank you.

Shawn Lay
1 years ago

Isaac was extremely helpful and knowledgeable

Response from owner

Thank you!

Contact

Address
522 Bishop Ave, Richardson, TX 75081

Google Profile

Rating
4.8 / 5
Reviews
218
Status
Close
Claimed
Yes
Photos
8

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