region, NC
You would think as a debt collector that they would accept payments online or over the phone but they intentionally make it difficult and only accept checks in the mail so that way its easier for us to default on payments so that way they can charge you more. Be warned that you should send payments a month in advance because they do not go off of the date stamp on the envelope, so if the mail is slow and your payment doesn't make it in time from no fault of your own, they will penalized you for it. Its already aggravating enough that my bank no longer offers bill pay where they send paper checks. Only electronic payments. Catch up with the times. Do better!
Professional and fast
Elizabeth Hilker and her team were able to pick up my case on very short notice, were extremely professional, responsive, and understanding. Highly recommend for anybody!!
My experience with Smith law firm was nothing short of 5 stars . They walked me through the whole process of my unemployment hearing , answered any questions I had and always kept a professional relationship . Attorney Elizabeth Hilker fought for me in my appeal and it resulted in a overturn of my denial to me getting full unemployment benefits. She went the extra mile for me and I am so thankful for her and Smith law firm .
I'm currently working with this law firm and the communication started off good. Now it hasn't been ANY! I think I know the receptionist better then the lawer working on my case. I've received all my medical bills and I'm done with all my treatments STILL no update on whats going on!
Mr. Queen, We would love to speak with you about this. Please give us a call at 704-643-6650. After review of our files we believe you may have gotten the wrong law firm as this sounds like a personal injury claim which is not something we handle. I would love to personally speak with you to see if there is a way to clear up the confusion. Thank you - Elizabeth, Attorney
I lost my job as a result of the COVID-19 pandemic. Because of a recent name change (due to marriage), my unemployment claim was rejected. I immediately called Smith Law Firm to help me write my appeal. They were very helpful, answering questions throughout the process. I have now received my unemployment payments and will be forever grateful to the help I received from the excellent attorneys at Smith Law Firm!
This is the worst Attorney as far as following up after you leave message after message!!! Almost 5 months now and heard from the Attorney 1time!!!
Ms. Banks, after an extensive search of our records we cannot find any case in your name. Please call us at 704-643-6650 so we can attempt to rectify this situation immediately. We believe this review is meant for a different Smith Law Firm.
Very professional and helpful attorney.
I had a wonderful experience with Smith Law. Professional, courteous and concerned about my interest.
Jack Smith is a very knowledgeable attorney. He worked many years as a defense attorney handling workers' compensation and now handles various employer-side business matters. I frequently refer cases to him.
I just called for advice i was cut off in the middle of talking . he was rude and hung up on me said if i was fired for racism id have to prove it . um isnt that ur job ? I didnt even get to go in to details about my situation Before he said he couldnt help and hung up. He said charlotte can fire u if you wear red shoes just because they dont like red shoes . so i guess they can fire u for being a majority as well right because they dont like your skin. wow is this who you want representing you? Jerk! He didnt even allow me to say what happened before he said no . are u racist too?
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