Stackhouse, Nexsen & Turrietta PLLC

region, VA

74
Attorney Index
10 reviews
4.2
Google Rating
10 reviews
Stackhouse, Nexsen & Turrietta PLLC

Practice Areas

Personal Injury

Business Profile

Law firm

Review Snapshot

10
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
50%
Response Rate
Somewhat Responsive
12-Month Trend
Improving

Review Intelligence

Avg: 86/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication90
Outcome88
Responsiveness89
Empathy91
Expertise86
Fee Transparency79
Trial Experience81
Satisfaction84

Client Reviews

bill nexsenLocal Guide
1 years ago

Great experience.

Response from owner

We all know how much you love working for yourself, Mr. Nexsen. 😄 <br><br>Lucky for you, we all love working for you, too. We'll let you know if that ever changes. So...you just keep being good to us and your clients and we'll keep singing your praises. ❤️<br>

Colleen Cherry
4 years ago

Everything has been taken care of to my satisfaction during this difficult time.

Response from owner

Hello, Ms. Cherry. My name is Kirsten, and I'm the firm manager.<br>I'm so sorry to only now be responding to this--Google failed to inform me you'd left a review.<br><br>I am very unhappy to read that we have not met your expectations lately. I would love to have a chance to speak with you so I can get to the bottom of what's going on and right it. If you would like to email me with a good contact number, I would love to give you a call. There is a link to my email on our web page, under "our staff/ firm manager"--or you can just use the message feature on the home page (I cannot leave my email in this review).<br><br>I want you to know I take such issues very seriously and will make sure your concerns are addressed and resolved as quickly as possible. I hope you will grant me the opportunity to restore your faith in our service. I hope to hear from you soon!

Miles Monroe
5 years ago
ROBERT LAGRECALocal Guide18 photos
5 years ago

Very good customer service.

Response from owner

Thank you, sir! It's a great pleasure to hear that we have been able to assist you and that you are happy with the way we have treated you as a client. We very much appreciate that you took the time to leave us feedback on your experience with STACKHOUSE. NEXSEN & TURRIETTA. Thank you for allowing us to be of service.

Angela Rose
6 years ago
Family FlameLocal Guide738 photos
7 years ago
Lea ColeLocal Guide
7 years ago

Update: The company replied to my message below claiming that they do not have a Kerry settles, well the brunette woman in the photo above IS KERRY SETTLES and I have proof of her signature in the contract you sent me Don't fall for this fraudulent lawfirm!!! BE WARE OF KERRY SETTLES SHE IS A SCAMMER, SHE TRIED TO GET MY TO SIGN A CONTRACT AND PAY ALL OF THESE FEES!!! Hyatt referred me to stackhouse, I must say right now this is the WORSE LAWFIRM I HAVE EVER WORKED WITH. Kerry gave me hope thinking that she could help me with my court issue, but she left me high and dry at the last minute. and only gave me a few days to find a new layers. If you did not want to work with me then why not just say that IN THE BEGINNING? On the phone when we first met she said i will pay NOTHING, HYATT covers everything. that was a LIE, less than a week to my court date, she threw all of these fees at me (delivery, telephone fees, printing, and service fees trying to force me to pay all of this money. OH AND I ALMOST FORGOT, I HAVE TO PAY TRAVEL. She told me that traveling fees are 0.44 cents a mile, but later on when i contacter her she bumped it up to 0.58 cents, WTF! THAT WOMAN IS A SCAMMER. and I will post my feedback anywhere necessary so EVERYONE will know how terrible of a person she is. Luckily for me i have a lawyer representing me, even though my court date is in a few days. I hope you read this message kerry Settles, because... GOD DON'T LIKE UGLY!

Response from owner

Ma'am, I'm sorry to hear you have had a bad experience, but we do not have an attorney at our firm named Kerry Settles.<br><br>Stackhouse, Nexsen & Turrietta has been in business since 1956, and we've relied exclusively on word-of-mouth and referrals for our business, rather than advertising (unlike many law firms).<br><br>We are also an AV Preeminent-rated law firm, which means we rank in the Top 5% of firms in the nation. We pride ourselves in both our excellent legal expertise and exemplary service, any many of our clients have been with us for decades. We do believe our reputation speaks for itself.<br><br>We do hope you find a satisfactory resolution to whatever legal issue you are having. Although it sounds like we probably wouldn't have been able to help with your particular situation, anyhow, we do wish you the very best of luck with it.

Hunter StackhouseLocal Guide
8 years ago
Alex BellLocal Guide
12 years ago

My son, Alex Bell, is a newly hired associate with this firm. I know he will do well, and I highly suggest others contact Alex for any legal advice!

Harry BroganLocal Guide24 photos
14 years ago

This firm has been my attorney's for my workers compensation case since late 2009. They have done a FANTASTIC job and have even been able to tolerate my idiosyncrasies throughout the entire process. I highly recommend them for your workers compensation issues!!!!!

Response from owner

Mr. Brogan, thank you for your wonderful review--and also just for taking the time to let us, and others, know that you are happy with our work. We are very fortunate to have clients like you, and want you to know that we very much appreciate having you in our fold. Merry Christmas and Happiest of Holidays!

Contact

Address
4505 Colley Ave, Norfolk, VA 23508

Google Profile

Rating
4.2 / 5
Reviews
10
Status
Open
Claimed
Yes
Photos
5

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