Stanley & Associates, PLLC

We’re truly sorry to hear about your experience and regret the communication and transparency issues you describe. We take client concerns and any bar complaints very seriously and will promptly review your file. Please contact our Client Relations team using the phone number or email listed on our website so we can provide a complete, itemized accounting of your settlement, including offers and payments to providers. We are committed to resolving this matter fairly and cooperating fully with any regulatory review.

Thank you for sharing your feedback, Pablo. We're glad to hear you received kind service; we appreciate your trust while your case is being processed, and we'll continue working toward the best possible outcome. God bless you, and we're here for anything you need.

Sorry you didn't receive updates unless you called, and we apologize for the frustration. We will review our communication procedures and retrain the team to send proactive status notifications going forward. Your feedback has been shared with management and we’ll monitor to prevent this from happening again. For immediate help, please contact our office or support team so we can update your account right away.

Thank you, Christopher, for the recommendation and the great review. We appreciate your trust and will advocate strongly with the insurance company to secure the best possible outcome. We will keep you updated at every step and look forward to your follow-up rating after resolution.

We're very sorry to hear about your experience and regret that you felt our service was impersonal and you did not see an attorney. That is not the level of service we strive for— we value clear communication and take concerns about fees and representation seriously. Please contact our office so we can review your matters, address any outstanding issues, and work to make this right.

Thank you so much for your kind words and recommendation, Trish. We’re sorry you had to go through an accident but glad our team could provide caring support and keep you informed throughout your case. If you need anything further, please reach out to us. Wishing you a smooth and full recovery.

Alicia, thank you for the 5-star review! We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon.

Thank you so much for your kind words, Camellia! We’re honored to represent you and appreciate your trust. If you ever need anything, please don’t hesitate to reach out. We look forward to continuing to support you.

Thank you so much, Gabby! We're thrilled Ivette was so helpful and sweet, and we really appreciate your 100% recommendation. We look forward to serving you again soon.

Thank you so much, Cindy, for sharing your positive experience. We're so glad to hear that Ivette provided you with professionalism, knowledge, and support throughout the entire process, and that she made you feel comfortable. We appreciate your recommendation and will continue striving to maintain that level of dedication and attention. We hope to be able to help you again when you need us.

We are very sorry to hear about your experience and the hardship you and your wife endured. We take concerns about case handling and communication seriously and regret the delays and confusion you describe. Please contact our Client Relations team at clientrelations@stanleyassociates.com so we can locate your file, escalate this to our managing attorney, and conduct a prompt review. We are committed to resolving this matter and appreciate the opportunity to review what occurred.

Thank you, Merle — we really appreciate the kind words! We're thrilled you enjoyed our team and service. We look forward to welcoming you back soon.

Thank you, Belinda! We're thrilled Ivette provided such helpful, friendly service and that you had a great experience with Stanley & Associates. We appreciate your recommendation and look forward to assisting you again whenever you need us.

Thank you for the 5-star rating, Orlando! We appreciate you taking the time to share your support. We're glad you had a great experience and look forward to serving you again. If there's anything we can do for you next time, please let us know.

Thank you so much for the 5-star rating, Abrianna! We appreciate your support and are glad to hear you had a great experience. We look forward to serving you again soon.

Thank you so much for the kind words, Natalie. We’re pleased to hear our team kept you informed and provided the quick communication you needed. We truly appreciate your recommendation and are here if you ever need our help again.

Thank you so much, Maya! We’re delighted to hear our team was kind and dedicated — your recommendation means a lot to us. We look forward to serving you again and are here if you need anything.

Thank you so much for the 5-star rating, Lizette. We appreciate your support and are thrilled you had a great experience. We look forward to serving you again and please reach out if there is anything we can do to help.

Thank you, Luz, for the 5-star review. We’re delighted you had a great experience and appreciate your support. We look forward to welcoming you back soon.

Thank you, Andres, for the wonderful recommendation and for recognizing Ivette and our team. We're so glad Ivette could guide you through a stressful situation and help achieve a successful claim with peace and calm. We’ll share your kind words with her and the staff, and please know we’re here whenever you need assistance again.