region, OH
It took this firm an entire month to inform me they could not take my case — without a single phone call or any attempt to schedule an in-person consultation. I even had to follow up myself just to confirm they had received my information. Knowing I have a strict legal deadline to file my complaint with the courts, they dragged their feet and failed to communicate in a timely manner. Their delay has jeopardized my ability to protect my legal rights and forced me to scramble at the last minute to secure new counsel. This level of disregard for a potential client’s time-sensitive matter is unacceptable.
We appreciate your feedback and understand the importance of timely communication. There was trouble receiving your initial questionnaire and the cause of that trouble is unknown. However, once we received your questionnaire on July 31st, we responded approximately two weeks later on August 14th. After a careful review, we determined we could not take your case and regret that our response did not meet your expectations. We wish you the best in securing counsel to assist with your matter.
I had a great experience with Stepter Law Office. The team was professional, knowledgeable, and always kept me informed throughout the process. They handled my case with care and attention to detail, making everything smooth and stress-free. I truly appreciate their expertise and dedication. Highly recommend!
Great communication and expert advice every step of the way. Really good experience overall. Thank you for your help.
From the moment I reached out to Mr. Stepter he was professional, compassionate, and incredibly knowledgeable. He took the time to fully understand my situation, answered all my questions with patience, and provided expert guidance every step of the way. His attention to detail and commitment to my best interests were evident throughout the entire process. What truly stood out to me was his clear communication transparency and being an amazing listener. I always felt informed and confident that I was in the best hands. The outcome of my situation greatly exceed my expectations and I am truly grateful for his hard work and dedication in getting me to that point.
Great attorney!! Mr Stepter was very knowledgeable and receptive to my requests and needs as a client he gave good counsel and took time to explain everything to me. Would definitely use him again for anything involving labor law for sure!!
Rayl worked timelessly to ensure the best possible outcome on my behalf. Rayl, thank you for your hard work and dedication. You gave me peace of mind and helped me with my confidence. I am grateful that I could have your representation in this difficult process.
Very satisfied! Everything handled in a timely manner with great communication.
Rayl was an amazing lawyer he was ontop of everything an was there for every step, he listen an understood what was asked an Represented me to the fullest an never gave up on my case.
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