Susan Kang Gordon, A Professional Law Corporation

Berkeley, CA

82
Attorney Index
49 reviews
4.9
Google Rating
49 reviews
Susan Kang Gordon, A Professional Law Corporation

About

Susan Kang Gordon, A Professional Law Corporation, is a dedicated personal injury lawyer committed to fighting for victims of negligence. As a trusted nursing home abuse attorney, she holds negligent facilities accountable for mistreatment. With experience as a nursing home abuse lawyer, she advocates for vulnerable seniors. Families seeking a wrongful death lawyer can rely on her compassionate representation. As a skilled car accident lawyer, she fights for fair compensation. A top personal injury attorney, she also stands out among nursing home neglect attorneys and elderly abuse attorneys. She is a leading elderly abuse lawyer and bedsore attorney, protecting victims' rights.

Practice Areas

Personal Injury

Business Profile

Elder law attorneyLaw firmPersonal injury attorney

Review Snapshot

49
Total Reviews
High Confidence
0
Last 90 Days
Inactive
45%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Cynthia Jackson
8 months ago

Susan is an outstanding committed lawyer to represent you. After seeking a few attorneys who did not take our sister's case, Susan listened, took our information and stated, "I am going to help you and your family". I was in tears and beyond grateful knowing that she cared enough to help us in a complex case. Her strength, being personable, compassionate, dedication and hard work for our beloved sister is extremely beyond appreciated. Although our sister is no longer with us, her voice was also heard throughout Susan's hard work. Thank you, Susan, for being an amazing person and attorney who represented our family and beloved sister to the fullest. You have a special place in our hearts. Our family would like to thank Susan's amazing team who is also amazing.

Response from owner

Cynthia, your words truly moved us. Cases like your sister’s are why Susan does this work—with heart, purpose, and an unwavering belief that every life deserves dignity, even when the system fails. As a lawyer, Susan’s mission has always been to give families a voice, especially when their loved ones can no longer speak for themselves. Your sister’s story mattered deeply, and we’re grateful you allowed us to help carry that responsibility with you.<br><br>Thank you for trusting us with something so personal. Your family’s grace and strength were felt every step of the way, and your sister’s legacy continues through the courage you showed in fighting for her.

Miz UnderstoodLocal Guide
9 months ago

When our Mother needed a higher level of care we couldn’t provide for her, we trusted a skilled nursing & assistant living rehabilitation facility in the Bay Area to provide that care. Unfortunately this was during the peek of COVID so there were rules vaccination requirements or proof of negative COVID test so we couldn’t visit regularly and when we did visit her health was declining every time, something wasn’t right. My Brother and Sister in law went to Susan Kang Gordon’s law office with our situation and Susan was passionate from the beginning about our case, with her extensive background in elder abuse, neglect in Nursing facilities she was very knowledgeable with clients rights and her confidence in finding the answers to our questions was strong. Susan was diligent during the investigation process and communicated new developments with us and was responsive when we had any questions thru email and phone calls. Susan has a network of experts and professional colleagues that are hard working that assisted in the investigation process, Susan was well prepared when we were ready for mediation and her expertise in the matter , experience with court trials and her familiarity with the type of defense strategies the defendants used to minimize their responsibilities were met with Susan’s ability to advocate for her clients, use the integrity of her findings in the investigation to hold the facility accountable for their negligence, all while maintaining her empathy for our family sharing our emotions as it all unfolded and she delivered exactly what she set out to with an outcome in our favor that was more than we were expecting. I recommend anyone in a similar situation to go to Susan! Susan did more than prove wrongdoing, more than hold those accountable, more than give us a favorable outcome, she gave a voice for our mother who couldn’t speak up for herself. Thank you Susan, Kevin, and team. -Rebecca Mendez-

Response from owner

Rebecca, your review speaks volumes—not just about the pain your family endured, but also about the strength it took to seek justice for your mother. Susan and the team were incredibly honored to be part of that journey with you. Susan’s mission has always been to fight for those who are most vulnerable, especially when they’re unable to fight for themselves. Your mother deserved to be heard, and we’re grateful we could help give her that voice.<br><br>The COVID era made an already heartbreaking situation even harder, especially with restricted visits and delayed answers. Yet you and your family never gave up—and neither did Susan. From the first conversation, she felt the weight of your mother’s story and was committed to uncovering the truth behind what was happening. It means a great deal to know you felt supported every step of the way—through investigation, mediation, and everything in between.<br><br>Susan’s work is never just about legal strategy—it’s about listening, digging deep, and standing strong when families feel like they’re out of options. Thank you for trusting her with your mother’s story and for allowing our team to help carry the burden. We’ll always remember your case, and more importantly, the legacy your mother leaves behind through your fight for her.

Lauren Matsumoto
10 months ago

I’ve never written a review before, but I’m beyond grateful for all that Attorney Susan Kang Gordon has done for my mom. She has a huge heart who truly cares about people and the justice they deserve. Attorney Kang Gordon and her Legal Team couldn’t have made the process any easier for my family. They were all very kind and supportive throughout the whole process. The settlement the Legal Office worked so hard on, resulted in a generous settlement. The money will ensure that my mom will be able to always live at home. Exactly where my family wants her to be. I’m so thankful for Attorney Kang Gordon for her commitment, hard work and dedication. If I could give more her than five stars, I would because she’s truly an extraordinary person. I highly recommend anyone who is looking for an attorney, to consider working with Attorney Susan Kang Gordon.

Response from owner

Lauren, the fact that your first-ever review was for Susan means more than we can say. As an Attorney, Susan fights for outcomes that restore dignity—and it’s incredibly rewarding to know your mom can now stay comfortably at home, surrounded by the love she deserves. Thank you for seeing the heart behind the hard work. We’re so grateful to have supported your family through this journey.

Kathy Mondragon
10 months ago

Susan Kang Gordon represented my family in a wrongful death case. My father passed away at 85 with dementia while living in a residential care facility. I was referred to Susan through CANHR Lawyer Referral Service. Other law firms had turned our case down because the complaints filed with the DSS had not yet been substantiated. I fought and advocated over a year for my dad’s care for his life to end the way it did. I was angry and defeated until I met Susan. There was an instant connection with her. She was professional, empathetic, and validated everything I had tirelessly been fighting. I finally found someone who understood the challenges and obstacles I had endured caring for my dad in this facility. More importantly, she and her amazing team are committed to the justice and rights of the elderly, and their families. I will never forget her telling me that she was going to fight to provide my dad a different ending to his life. I now refer to his final chapter as “Justice.” Susan is a remarkable and fierce human being. In the two years we worked together, I never once questioned her judgement. She held my hand and explained everything throughout the process step-by-step. She was collaborative and honest with me. Beyond her legal knowledge, ethical judgment, and integrity for herself and the law, she truly is a real force to be reckoned with. She exceeded any expectations I had. She never made promises but was confident in the outcome of our case. I told her that regardless of the outcome I had already won, because she was willing to fight on behalf of my dad…and yes, she crushed it! She is resilient, tenacious, and strategic, all the qualities you want in your attorney. She is impressive beyond words and I am truly and forever grateful to have had her as my attorney.

Response from owner

Kathy, thank you for trusting Susan with something as deeply personal as your father’s case. Stories like yours are why she does this work. From the moment you reached out, it was clear how much love and determination you brought to advocating for your dad. As a lawyer, Susan believes that no one’s final chapter should be written by neglect or silence—and your father’s story deserved to be heard.<br><br>Your strength and perseverance were powerful, and it was an honor to walk beside you as you pursued justice on his behalf. Susan and the team poured their hearts into this case, and your words affirm what we aim for in every single one: real impact, deep care, and meaningful closure. We’ll always remember your father, and we’re grateful to have played a part in rewriting the ending of his story.

Sheryl Mallory-Johnson
1 years ago

What can I say about Attorney Susan Kang Gordon? I can't say enough good stuff! Before hiring Susan to represent our family in a medical matter concerning our mother, I was at a complete loss. I had received several proposals from other attorneys willing to take on the case, but their lack of compassion and disinterest in our mother as a person were off-putting. After praying about which direction to take, I spoke with Susan and knew she was a godsend. She cared enough to interface with me and my siblings on Zoom before agreeing to take on the case and to ask about our mom and our family. She listened compassionately without judgment during a very heartbreaking time for us. I also love that Susan is very selective about which cases she takes on and confident in her ability to win! Susan is a winner, hands down! She is sweet, she is kind, and she is the kind of shark you'd be lucky to have in your corner, going into battle. I hope never to have to hire Susan again, given the circumstances, but I would wholeheartedly recommend her to anyone in need of an outstanding attorney.

Response from owner

Sheryl, your words truly touched us. During such a heartbreaking chapter, we’re glad Susan could offer the compassion and strength your family needed. As a lawyer, she’s deeply committed to both the people and the cases never one without the other. We’re honored to have stood by you and your siblings through it all.

Shaneka Shelley
1 years ago

Once again Susan Kang-Gordon Esq. has over exceeded my expectations. I used Susan to settle a claim that was originally only $2000. Susan was able to negotiate the settlement for a substantial amount higher than the $2000 I was offered. Susan has a gift and the experience to come out on top and win her cases. When my daughter needed a lawyer I knew Susan and her team was the best choice. I'm still in shock, because Susan settled both her claims without having to step foot inside a courtroom. It literally took two conversations for Susan to win! If a prospective client gets the opportunity to have Susan and her team to represent them, consider yourself lucky and in good hands. Also, Susan went the extra mile by talking to my daughter about what to do and not do after the settlement. She gave her referrals and wisdom. Susan isn't only a stellar Lawyer she is genuinely a good person and I'm so blessed to have met her.

Response from owner

Shaneka, we’re so glad you came back to us—and even more honored that you trusted Susan to help your daughter too. As a lawyer, Susan fights hard to get real results, and it’s great to hear how much that meant to your family. Settling both claims so smoothly took teamwork, strategy, and heart—thank you for noticing all of it.

Shamara Thomas
1 years ago

Susan Kang-Gordon is the best lawyer to represent you. She is super intelligent, savvy and personable. She always returned my calls and text messages whenever I had questions or needed to understand something better. I had an accident and I thought I only had one claim. During the consultation Susan explained that I actually had two claims instead of one. Because my case was more complicated than I envisioned, I thought it would take years before my case was settled. Susan and her team settled one claim in 8 months without going to court and the other claim was settled in 12 months! If it wasn't for Susan and her reputation as a lawyer who wins her cases, I would have had to fight my claims instead court for years.

Response from owner

Shamara, thank you for such a thoughtful review. It means everything to know you felt heard, informed, and supported the whole way through. Susan’s goal isn’t just to win it’s to make the process smoother than clients ever expected. We’re so glad both claims wrapped up faster and better than imagined.

Christina A
1 years ago

She fought for my mom, she was a trooper. She won’t give up on you. She succeeded & helped families including mine. Thank you Susan.

Response from owner

That means a lot, Christina. Susan is the kind of lawyer who digs in and doesn’t back down—especially when families like yours need someone in their corner. Grateful we could help your mom and support your family through it all.

W B
1 years ago

When my father suffered one of several falls at a local assisted living facility, he sustained catastrophic injuries due to gross negligence by the staff. I searched far and wide to find an attorney who specialized in senior care facilities and personal injury. I was referred to Susan as one of the few top specialist in the Bay Area. I'm glad we found her. For she is not only an amazing lawyer who understands every aspect of the law and regulations regarding elderly care, she also has a team of data forensics detectives that help her dig deep into the practices of these facilities and leave no stone unturned. In our case, this lead to the discovery of several unscrupulous activities and a lack of care that put patients like my father at risk for unattended falls. She took the time to explain the laws regarding our case and her entire legal strategy in terms that we could understand. Susan's firm isn't one of those that work a large volume of cases at a time, looking for fast (but undervalued) settlements, she only takes on a few per year. She dedicates endless hours to each, and prepares such a solid case that defendants quickly realize that she means business and will take the case to trial if need be. It is obvious that, not only is Susan passionate about her legal practice, but she is a strong advocate for senior citizens, who are often mistreated or commoditized by greedy business owners who only care about their bottom line. If your loved one was wronged, see if Susan can help you, we are very glad we did!

Response from owner

Reviews like yours remind us why we do what we do. Susan’s entire approach as an attorney is built around uncovering the truth, digging into facility practices, and making sure no family feels powerless in the face of neglect. We’re glad the time, strategy, and personal dedication resonated with you—and even more grateful that your father’s story helped expose dangerous patterns. Thank you for trusting our team and for sharing such a powerful reflection.

Heather Riendeau
1 years ago

If I could give Susan 10 stars, I would! She takes her work very seriously and is passionate about helping others who have suffered a loss. Both of my parents' deaths could have been avoided if the community where they were residing had just done their jobs! My parents passed 13 months apart and I was devastated. I found Susan by the grace of God, and I am now able to let my parents rest in peace and move forward. Susan helped me understand and make sense of the accountability in the situation. She held my hand and got me through some of the worst times. Not only did she represent me on behalf of my parents, but she listened to me cry and shared my sadness. She supported me in so many ways and never stopped listening. She went to bat for me (and my parents) with all she had and was victorious in the end. I truly appreciate all her hard work and efforts and highly recommend her as an attorney.

Moe Money2 photos
2 years ago
Don Johnson
2 years ago

Very professional, thorough and upfront with the process. No false promises. No nonsense. Helped our family navigate what potentially could’ve been a very complicated and painstaking situation.

Soo Jeong Kim
2 years ago

Susan is an exceptional attorney. She handled the majority of the tasks proactively, alleviating any concerns I had. Susan not only prepared all the necessary documents but also provided thorough explanations whenever I sought clarification. Most importantly, she took charge of the legal proceedings, sparing me from dealing with the complexities I feared the most. Her genuine care for my well-being and her dedication to providing the best advice were evident throughout all our interactions. I feel this is what is uncommon and such a rare quality. Her values start with the personal, human connection, and her passion to assist those in need shone through. I read a moving interview/article about her that highlights her compassion for people who are harmed and need representation. This quality is absolutely still apparent in her practice. I am very grateful to have worked with Susan, whose strategic approach and unwavering support undoubtedly benefited me in a difficult time. I would not hesitate to recommend her to anyone seeking a personal injury lawyer.

Nomad
2 years ago

Hi, my name is Devon. Without writing a dissertation, I would like to say (SKG)Susan Kang-Gotdon has integrity. You often hear about lawyers, being duplicitous and egocentric. Not my experience with Susan. In fact to speak to my comment about ego. There are many issues raised in this case. And when Susan felt the need, she brought in the proper people with the right experience for those specific issues. In my eyes pushing her ego to the side. You have heard the saying “Only the lawyers win.” Again, not my experience with Susan K. My father passed away and was part of a class action suit with over a dozen people. Even with that number of participants Susan made me feel like she was paying attention to me and not 12 other people. it was a long battle, over two years. Still, I can’t stress enough how tirelessly Susan her assistant Kevin and the rest of her legal team made me feel like I matter, and like my father‘s life mattered.(. WE ALWAYS HEAR ABOUT THE HUGE “ MONETARY” WINS THAT ARE A RESULT OF SUCH LAW SUITS, BUT WHAT WE DON’T HEAR ABOUT IS IS CHANGE CAME ABOUT AS A RESULT). The medical facility where my father suffered mistreatment is now subject to sanctions with auditing as far as the nurses and attendants performances. Now that place Has to answer to someone and there are consequences now. In my 53 years on this planet I find it rare that someone in SKG’s generation even cares about the elderly and impaired. To find someone like SKG to CHAMPION for their cause is Heroic.

Beth Youhn
2 years ago

Susan Kang Gordon is everything we wanted in an attorney to represent us (in two personal injury cases we faced over the last decade). Yes, she is wicked smart, skilled at her job, and well-connected (she often knew the judges, mediators, insurance reps and attorneys for the other side in our cases). But she is so much more than that – in fact, I cannot say enough about her integrity, caring and passion for justice! She listens deeply and truly cares about the trauma you've experienced (and this isn't fake – her dad was hurt in an industrial accident, so she knows what such damage can do to a family). She was always there to answer every question, fully explain the process, and to thoroughly prepare us for every step – whether deposition, mediation or trial (thankfully, she brought us to very fair settlements in both of our cases). But as caring and attentive as Susan was to us as clients, I was a bit surprised at how ferocious she was in defending/protecting us from the other side's bogus attempts to undermine our case. Example: With access to all our medical files, they tried (quite politely, in deposition) to ask about our medical issues totally unrelated to the case – and before we could answer (thinking we had nothing to hide), Susan strongly objected to this as irrelevant, and not always in a nice way. She did this over and over, and was always on top of protecting us and our case from the sneaky tactics of the opposition – so that I began to think of her as the “bulldog in our corner”... So when Susan takes your case, you can be assured that she will fight to the end for the best possible settlement to address your legitimate pain, suffering and trauma, and will guide you compassionately through every step of this difficult process. Our family is deeply grateful to Susan for all she has done for us, and we cannot recommend her highly enough to everyone seeking a smart, strong, principled and caring attorney to represent them! (Kevin and her staff are great too!)

Alison Papion
2 years ago

Susan and her associates were courteous, professional, prompt and ethical during the entirety of my personal injury case. They helped myself and my children reach a conclusion that was fair and equitable.

Yeh Family
3 years ago

Susan Kang-Gordon is a fantastic advocate for her clients. She and her team are responsive and address all questions professionally and astutely. She understands the needs of her clients and how to manage any difficulties of a case. Look no further if you are seeking a firm representative that delivers results.

Linda Thompson
3 years ago

Susan Kang Gordon is a reliable and sincere attorney who handles your legal matters with courtesy and dignity as they should be handled Susan recently represented my family and I in a case against a pretty big company that lasted about 2years I was highly impressed with her knowledge of law,levelheaded demeanor and honesty Susan and her dream team made our lives much easier during that difficult time I will always be thankful. If you ever need a lawyer Call the law office of Susan Kang Gordon

Brent BaischLocal Guide237 photos
3 years ago

Susan was great. She really cares and it shows. We won our case. We really appreciate Susan standing up for the little people.

Richard Morgan
4 years ago

Susan is the consummate profesional. Intelligent, knowledgeable and empathetic, she guided me through what was a very emotionally and legally challenging process to come out in the end with an eqitable and fair result. Please do not hesitate to call on Susan should the need arise in your life.

Contact

Address
2 Orinda Theatre Square Suite 217, Orinda, CA 94563

Google Profile

Rating
4.9 / 5
Reviews
49
Status
Close
Claimed
Yes
Photos
2

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