Susan M. Dodge, Attorney at Law

region, NC

78
Attorney Index
8 reviews
4.5
Google Rating
8 reviews
Susan M. Dodge, Attorney at Law

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCivil law attorneyLaw firmAttorneyTrial attorney

Review Snapshot

8
Total Reviews
Limited Data
0
Last 90 Days
Inactive
13%
Response Rate
Low Response
12-Month Trend
Improving

Review Intelligence

Avg: 93/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication98
Outcome95
Responsiveness96
Empathy99
Expertise93
Fee Transparency85
Trial Experience87
Satisfaction90

Client Reviews

Kristianna WillsLocal Guide1 photo
1 years ago

Susan was amazing in every step of the way! My daughter was awarded what we thought was very fair in her favor. Couldn’t have asked for a better attorney!

Wayne BlakelyLocal Guide127 photos
4 years ago

Great!! Been my attorney for many years!!

Jolyne VanVlietLocal Guide93 photos
4 years ago

Susan took the time to talk with me when she was very busy and I didn't have an appointment. At times, It seems there aren't many good people still walking around. She's definitely one of them. She was informative, intelligent, helpful, and respectful of my situation. Thank you Susan for helping me when you didn't need to.

Shannon MinchenerLocal Guide31 photos
5 years ago

Love her office and services

Jc Price
6 years ago
AlexLocal Guide14 photos
6 years ago

Best in town.

sue brown
6 years ago
Cheryl Saunders2 photos
8 years ago

1/2 a STAR NOT A WHOLE STAR. I am not rating the attorney because we never saw him. Entered the office at 2:30. Girl said "fill this out he'll be right with you". I took it back to desk, stood there about 5 minutes and she didn't acknowledge I was even there. I left it and sat back down. Another girl came in that worked there. They chatted about a 3:30 appointment and someone wasn't there. Then the receptionist friend came in and they chatted about their kids. Still, not a word to Rob or me. At 3:00 Rob told her we were leaving as we had a 2:30 appointment. She said ok. Really!! How about I'm sorry, he is being held up, or his meeting is taking longer than he thought. Susan Dodge, I am leaving this because your front office staff needs to understand that we are people with feelings and common courtesy should be extended to anyone who comes in your office. Also what goes on when no one is in your office is one thing, but a new potential client doesn't want to be ignored.

Response from owner

Although I appreciate you taking the time to write a review (for any business), I have never met with you nor have I ever had an appointment scheduled with you or your husband (past, present or future). Your review references ‘meeting with ‘HIM’’ and further specifies that it is NOT a review of the attorney.<br><br>Please understand that I pride myself in going above and beyond for all of my clients, as every other review that I have ever received indicates. I have and will continue to do this in the future, as I believe my work has clearly demonstrated. Many of my clients (& potential clients) research who I am through review searches; and, I would like for the reviews to continue to be of my actual work, not of an individual who was scheduled with another attorney altogether or of an experience with a staff member.<br><br>I have asked you privately and am now doing so publicly, to remove the review that you have left from my Professional Google Profile Page; and, if you intend on continuing to leave the review, that you do so under the proper Google page. Our office has and will continue to go above and beyond for our clients, and I am sorry if this was not your experience.

Contact

Address
615 Sunset Ave, Asheboro, NC 27203

Google Profile

Rating
4.5 / 5
Reviews
8
Status
Open
Claimed
Yes
Photos
6

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