Tawney, Acosta & Chaparro P.C.

El Paso, TX

65
Attorney Index
50 reviews
4.9
Google Rating
379 reviews
Tawney, Acosta & Chaparro P.C.

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
65%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 60/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication67
Outcome63
Responsiveness61
Empathy64
Expertise56
Fee Transparency49
Trial Experience63
Satisfaction60

Client Reviews

Not Crvstoff
5 months ago

After my accident with a commercial truck, I wasn’t really sure where to start or what to do next. Tawney, Acosta & Chaparro P.C. made the process a lot easier than I expected. They explained everything clearly and kept me updated throughout the case. The staff was always polite and quick to return my calls, which I appreciated. Overall I’m really glad I chose them and would recommend them to anyone dealing with a truck accident.

Response from owner

Thank you. I’m really glad we could guide you through the process and make things a little easier during such a stressful time. It means a lot that you trusted our team, and we truly appreciate your recommendation.

Brian Brasher
5 months ago

During a difficult time I felt heard which made my grieving process a lot easier I would definitely recommend them to anyone experiencing what I experienced. I was treated with respect and heard.

Response from owner

Thank you for sharing. I’m glad we could provide support and compassion during such a difficult time. It means a lot to know you felt respected and cared for, and we truly appreciate your recommendation.

Margarita Vizcarra
6 months ago

I would like to share my pleasure to be represented by Odalys Rodrihuez Attorney and Ruben Burciaga legal assistant on my case , they were very nice , patient , with kindness and professionalism, they help to close on good manner my case .

Cindy Sanchez2 photos
7 months ago

If given the opportunity to time-travel, I would not choose this law firm to represent my case. In May 2022, I was involved in a multi-vehicle accident in New Mexico highway, involving three vehicles: myself, a pickup truck, and a commercial truck. The commercial truck negligent failed to apply its brakes, resulting in a collision. Consequently, I sustained life-injuries to most of my body, particularly affecting my right side. I conducted an online search to identify the most reputable attorneys and selected Tawney Flores Acosta based on highly favorable reviews. I placed my trust in Marrisa Porras due to her approachable and professional demeanor during the initial consultation. Subsequently, I was informed that my case was transferred to Daisy Chaparro. Throughout the first two years following the incident and the signing of a contract with them, I made numerous inquiries to monitor the progress of my case. However, Daisy was consistently unavailable. I frequently received messages from various case managers explaining that she was occupied with family emergencies or that she was unavailable due to recent childbirth. My emotional distress reached a peak as I observed no initial work in my case for 2 years. As I approached the three-year mark of my case, she was giving up on my case and advised me to seek alternative legal representation, stating I was disrespectful (sorry, Daisy, but I was in emotional distress stemming from the prolonged stagnation of my case for nearly three years without even you initated work on my case). I inquired whether my case could be transferred to a colleague within the same law firm; however, she declined. I diligently searched for another law firm; however, regrettably, no firm was willing to accept my case due to the duration exceeding nearly three years. I persisted in communication with Daisy, and she continued to manage my case and initiated a demand, informing me that the semi-truck refused to pay for damages or was willing to pay less than 1%. I requested formal documentation of that statement, but never received it. All information was based solely on her verbalization. By the conclusion of the third year, the settlement was finalized, before being informed of such deductions. I granted 8.00% out of 100.00% of the settlement, plus deduction of 40% for their law firm. I inquired multiple times whether if she could do more regarding of, however, chapparo consistently said no. The memories of the accident continue to affect me profoundly, and obtaining less 10% is insufficient for the years of my ongoing self-care. My intention is not to persuade, but merely to share my story. I do not wish similar experiences upon others. Even if the settlement remains unchanged, the mental distress encountered was unforeseen, particularly due to Daisy's inconsistent communication for the first two years. Although Daisy began communicating effectively in the final months of the case, I felt it was too late, especially considering that the results of their efforts did not meet expectations. Therefore, I hold no negative opinions regarding her team, including Lizbeth and Brenda; they communicated effectively and played an integral role in the work process.

Billy Johns
7 months ago
Sarah Mann
8 months ago

Attorney Odalys Rodriguez has been so helpful in dealing with my accident! She did a great job of explaining everything as we went through the process.

Response from owner

Thank you, Sarah! We’re glad Odalys could help guide you through the process and make everything clear along the way. We truly appreciate your trust and kind words!

Laura Martinez
8 months ago

The firm was always professional and polite, Idalys Rodriguez was attentive and patient when answering any and all questions. would highly recommend the firm.

Response from owner

Thank you, Laura. We’re happy to hear Idalys took great care of you and made the process easier. Your recommendation means a lot to us!

Gerald Dobbs
8 months ago

Early last year, my wife and I were involved in an auto accident that totaled our car and injured both of us. From what our doctors were saying about our physical conditions that it was going to take a long time for us to heal. I had some sick leave, but it wasn't going to be enough to help pay for medical expenses and rehabilitation. My wife had to stay at a rehabilitation center because her leg was badly damaged to the point where she had to learn how to walk again. A good friend of ours from church made the recommendation for us to hire a lawyer to help us. He recommended Daisy Chaparro from Tawney, Acosta and Chaparro P.C. Shortly after contacting Daisy, she came by the rehabilitation center to visit with my wife and me. She reassured us that our primary job was to concentrate on getting better. She and her office would help us through the insurance claims and legal matters. Anytime we had a question throughout the process, Daisy and her staff would contact us within a few hours or the next day in order to keep us posted as to the progress of our case. Both my wife and I would heartily recommend Daisy Chaparro and her team to help anyone that has been involved in a serious automobile accident. Gerald "Gerry" S. Dobbs

Response from owner

Thank you so much, Gerald. We’re truly honored you and your wife trusted Daisy and our team during such a difficult time. It means a great deal to know you felt supported and cared for while focusing on your recovery. Daisy takes great pride in being there for her clients, and your kind words reflect exactly why we do this work. We sincerely appreciate your recommendation and wish you both continued healing and strength moving forward.

John
10 months ago

I would highly recommend Tawny, Acosta & Chaparro law firm. After some initial hiccups, my case was assigned to attorney Odalys Rodriguez. Mrs. Rodriguez kept me informed, was always professional and went above and beyond to resolve my case. Mrs. Rodriguez truly seems to care about her clients, and she is a great asset to this law firm. If you ever have the need for a lawyer, make sure you call Tawny, Acosta & Chaparro, you should request Mrs. Rodriguez to be your attorney.

Response from owner

Thank you, John! We’re so glad Odalys could support you and keep you informed throughout your case. Your kind words mean a lot, and we truly appreciate your recommendation! 🙏

Isaac ChiuLocal Guide5 photos
10 months ago

Mr Tawney and the team at TAC are highly professional and empathetic. They do not treat you like a number. They have a strong track record which speaks volumes to their capabilities in getting the most $$$ for their clients.

Response from owner

Thank you, Isaac! We’re glad our team could support you, and we truly appreciate your kind words and recommendation. 🙏

Myrna Leal
10 months ago

very grateful for this excellent law firm and especially shout out to Jean Carlos Moldes Associate Attorney Licensed in NM and TX who made this case I believe happen! His attention to the finest detail pushed this case forward and got my daughter compensated for her injuries! Thank you guys! I will definitely recommend to my friends and family and boast about this awesome team!

Response from owner

Thank you, Myrna! We’re so glad Jean Carlos and the team could help your daughter. We really appreciate your trust and recommendation! 🙏

Rosa Thorpe
10 months ago

Just wanted to let you know that I love your commercial 😊

Response from owner

Thanks, Rosa! We’re so happy you loved it that flip in the commercial was one of our favorites too!

Carla MarquezLocal Guide2 photos
10 months ago

Mr Acosta was very helpful, kind, respectful and professional when it came to assisting with my son’s case. He explained everything with detail and made sure if I had any questions or concerns to always reach out. He listened to our case and was very understanding. I’m glad he took part in our case and hearing. Thank you Alejandro Acosta!

Response from owner

Thank you, Carla. I’m glad we could be there for you and your son, and I appreciate you trusting me with your case. It was a pleasure working with your family.

JENNIFER MUNOZ1 photo
11 months ago

They have only their top tier clients who received giant settlements give reviews! Theres a page of people they said they would help and didn’t! They dropped my case after a year and 7 months..umm gee don’t you think you could’ve figured it out sooner? Do not go to them!

Kathleen D
11 months ago

My team at Tawney, Acosta & Chaparro was very helpful after I was in a terrible car accident that left me bruised and with a broken ankle, open leg wound, and cracked ribs, forcing me into a wheelchair and rehab for months. They were with me during a very difficult time and patiently stayed by me every step of the way. I highly recommend Daisy Chaparro and the team at Tawney, Acosta & Chaparro.

Ed Torres2 photos
12 months ago

Mrs Chaparro was our lawyer for my wife’s case..I can honestly say that she took care of everything..everything was explained first hand and thru the process,let just say this..if your looking for a great lawyer then look no further because Mrs chaparro will kick there ass.!!!

Response from owner

Thank you, Ed! We’re so glad you and your wife felt supported throughout the process. Your trust means a lot, and we’ll be sure to share your kind words with Mrs. Chaparro.

Sylvia Del HierroLocal Guide21 photos
1 years ago

I've never needed a lawyer but I love the commercial.

Victor OrtizLocal Guide62 photos
1 years ago

My wife had an accident dealing with a cement truck. I then called Alejandro Acosta as I know him since a while back. My wife Alejandra Ortiz was injured in the accident and he won the case. I would recommend him and trust him he will take care of you

Response from owner

Thank you, Victor. We’re grateful you reached out and glad Alejandro could be there to help your wife. Your trust and recommendation mean a lot to us.

alejandra OrtizLocal Guide1 photo
1 years ago

I am very satisfied with the services of attorney Alejandro Costa, an excellent lawyer. I had a car accident two years ago, and Alejandro took my case. For all these two years, he was very attentive, keeping me informed about my case, and in the end, he won. I am very satisfied and grateful to his entire team.

Response from owner

Thank you, Alejandra. We're glad to know that Alejandro and the team were able to support you throughout your case. We truly appreciate your trust and are glad you're satisfied with the outcome. 🙏

Cameron McNeilLocal Guide123 photos
1 years ago

You would think with a 5☆ rating these people would call back sometime before Christmas. Leslie was on a call and was supposed to call me right back, okay right back means a few minutes not a few days. So if you people don't want to take a case, that's fine, just say so, don't have people waiting. You people suck greatly. Definitely don't recommend this law firm !!!

Contact

Address
7016 Orizaba Ave, El Paso, TX 79912

Google Profile

Rating
4.9 / 5
Reviews
379
Status
Open
Claimed
Yes
Photos
16

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