Waco, TX
I reached out to this firm for a Ladybird deed. I did the intake form and paid the fee. I have not received the deed. I have reached out to them several times . They are hard to contact , and when l finally was able to email them l was told l would have it this week. I have not received it, and no response to follow up email.
Hi Sheila, <br><br>We are sorry to hear about your experience. Thank you for letting us know about your process. We will notify your attorney promptly and get this resolved. <br><br>Additionally, please note, the fastest way to communicate with your attorney directly is through your secure online portal! <br><br>Thank you again for sharing your feedback and we will work to ensure you get an expeditious response!
Courtney Smith was a great communicator. This firm went above and beyond my expectations they made me feel good working with them I would recommend this firm to my friends and family.
I should have read the reviews before hiring through ARAG. Based on both the reviews and my own experience, they accept the ARAG payment but do not operate in the client’s best interest. My case appeared to be closed quickly to meet minimum requirements, after which communication stopped. I have no documentation of any meaningful communication regarding a workout, and I can no longer access case communications through their portal. Ultimately, I am worse off than I would have been had I handled the matter directly without representation. Do yourself a favor if you were referred through ARAG and look at other options.
My experience was not good at all. I could never get in touch with my attorney. They kept telling me write in on my portal I sent messages after messages. They would go days without being answered even months. So I had to go to court by myself unprepared I used ChatGPT to help me and myself, the judge, and opposing attorney handled the issue on our own. Use chatgpt its only 21.97/month for legal advice.
Hi Rachel, thank you for letting us know about your experience, and although ChatGPT cannot offer legal advice, we recognize how it can be a great asset for individuals in certain situations, however we would never recommend it as a substitute for legal counsel. <br><br>Regardless thank you for letting us know your frustrations regarding your communications with your attorney. We are constantly striving to find ways to increase response times for our clients., and your feedback is greatly appreciated!
Michael and his team was professional, prompt and quite pleasant to do business with. He was quick to provide estate planning documentations at reasonable prices and followed through with prompt updates and communications. He always responded within the day (if not hours) from each inquiry and provided explanations with respect and clarity. I HIGHLY recommend him to do what he says he will do with respect and dignity. Thank you Michael Gene and Denise Kelley
Thanks Gene! We loved working with you and hope you have a wonderful new year!
Corky and team were amazing. I had a short turnaround time to get drafts of about 7 documents, including my will and advanced directives, and Corky was able to product these without issue; all during the holidays as well!
Thanks Christopher! Corky is a great asset to the team and we love that you had a positive experience. Thank you for sharing.
Words cannot express my gratitude to Dooley Noted Law, and especially Attorney Ornelas, and administrative assistants Catherine Dooley and Ellen Ward. I do not wish to go into the specifics of the case, but only note that the law office competently handled my case involving a consumer protection issue. Importantly, my approach was to strike the middle path and find an amicable resolution. The law office helped in that regard, and helped find a good resolution. I had found the law office through the ARAG Legal insurance that I get from my work, and had selected them based on the reviews I saw. The initial (free) 15 minute consultation was helpful, and Attorney Ornelas sketched an approximate path of how things could evolve and what our steps would be. I will say that we were very stressed out about the whole affair, and felt perhaps more frequent updates would help. (This was our first experience in such matters.) In retrospect, however, I feel that the nature of these cases are such that frequent updates may not be possible. (Perhaps for future clients, the Law Office may wish to make this point explicit, so that folks in a situation similar to us are reassured that the legal-wheels are moving.) All is well that ends well, and I am very grateful that Dooley Noted Law helped find a resolution for us.
Very professional and thorough law firm
Tamara, thank you for the kind words. Glad we were able to assist you in your legal matter!
Thanks so much Crystal. Have a great holiday season and don’t hesitate to come back if future needs arise.
I reached out to Dooley Law to help resolve a HOA dispute. I was assigned a representative within 48hrs of initial contact. Their service was friendly, communicated my needs well, and explained next steps. They made everything so simple when life is already stressful.
We are grateful to you for your kind words
They was very professional and understood my needs , and was very thorough on my next options
Nekkia, glad we were able to provide you thorough options and next steps. Hope you have a blessed holiday season, and thanks for sharing!
I had a great experience working with DNL law firm. Corky was my lawyer, and I couldn’t be more satisfied with the service I received. He was quick, fair, and honest throughout the entire process. He kept me informed, handled everything efficiently, and made what could have been a stressful situation much easier. I truly appreciate his professionalism and integrity. I highly recommend DNL especially Corky to anyone who needs reliable legal help.ll
Joshua, thanks for the review! Corky is a top notch attorney. Thank you for allowing us to work on your legal matter and do not hesitate to reach back out if future needs arise!
Their process took too long and wasn’t a benefit for me. I had to call them for updates and would take 2-3 days for responses. When you could get an answer, it was just a phone rep who couldn’t give you any info. They wanted you to sign agreement and pay before even talking with anyone who could advise more or at least have a legal rep go over matters with you. after spending time uploading all the docs requested, they took a week or so to review and then responded too late when my individual need had lapsed. If you have weeks or more to deal with a matter they might be able to help but in my circumstance their process was designed to work against my needs and never got a warm or fuzzy that the client was the priority I should have went with the other attorney who offered immediate help…. But lack of ability to utilize their service is the reason for 1 star as it was more frustrating just trying to get started to get basically no where in 3-4 weeks time spent
Hi there! I am sorry your intake process did not meet your expectations. If you have specific suggestions on how we can improve the preliminary intake process to determine whether or not it’s a matter we can assist with, would love to hear your suggestions. We know it can be frustrating when looking for help, so anything you can share to help us improve is greatly appreciated! Have a great holiday season!
I had an excellent experience with Dooley Noted! The team is professional, responsive, and actually knowledgeable in their field. Corky took the time to understand my situation, explained everything clearly, and guided me through the process with confidence. Communication was transparent, and I felt supported every step of the way. Highly recommend this firm for anyone looking for reliable and client-focused legal services!
Stephen, thanks for sharing! We are glad Corky was able to assist you in your legal matter. Have a great holiday season and do not hesitate to reach back out if you need anything further!
The professionalism of Dooley Noted Law, specifically Mr. Corky Smith, has been second to none! I will be using him again! Would recommend to my friends and family! Consistently fast , thorough solutions to my legal needs! 🏆
HC, thanks for the words and the referrals! Glad you Corky was able to assist and looking forward<br>To working with you again!
My experience with Corky has been phenomenal. He is always on top of it. 10 out 10 I highly recommend.
Thanks for sharing! Corky is a stellar attorney. Have a great holiday season!
I needed a will. Dooley made the whole experience efficient and hassle free. I was able to submit everything on line. I was assigned a case manager who answered all of my questions in a timely manner. I would definitely use them again for legal needs.
Bob, thank you for letting us know about your experience! Glad it went well. Looking forward to working with you again and have a wonderful holiday season!
I was very pleased with the clear and concise instructions provided by Dooley Noted Law staff, particularly, Attorney Christian Ornelas and Case Coordinator. They were very professional, responded to all inquiries and obtained the desired outcome. My initial contact with them was through ARAG in June 2025, and a resolution was obtained by September 2025. I was more than satisfied with my representation and their services. I would definitely recommend their services to those in need of legal services!
Huge waste of time. Went back and forth by email and phone for weeks with what I can only assume is a secretary. In the end I wasted about a month or so on this sub par law firm and never even had the opportunity meet with an attorney. I could have been leaps and bounds further with my case had they engaged me as a client. Or they could have just been upfront and told me they had absolutely no plans of meeting with me instead of wasting weeks of my time. If you're looking for legal representation on a real estate matter, do yourself a favor and look elsewhere.
Hey Matt, we hate that your intake process wasn’t to your liking. We understand it can be frustrating when expectations do not align. It does appear you received an analysis from one of our attorneys, and that your matter is not an area our firm services. We always strive to give our ARAG members the best service we can, however, we clearly did not do this in a manner that met your expectations! <br><br>Although we are not able to serve ever person that comes to us, we do wish we could have provided you a better intake experience. <br><br>Thank you for your feedback.
Add this badge to your website
Get embed code