The Burrell Firm LLC

region, LA

65
Attorney Index
20 reviews
5.0
Google Rating
209 reviews
The Burrell Firm LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firm

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 68/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication75
Outcome67
Responsiveness71
Empathy73
Expertise64
Fee Transparency61
Trial Experience67
Satisfaction69

Client Reviews

Hillary KleinLocal Guide2 photos
6 months ago

Poor communication and lazy. Never again. Dwayne was also extremeley pompous and mansplain-y with me the ONE conversation we DID have after months of him not returning my call and me not being aware of WHO exactly was my attorney, until I started checking the notes from physical therapy. Needless to say, they backed out the case.

Response from owner

We are sorry to hear that you feel this way about your experience with our firm.<br><br>Professionalism and clear communication are important to us. At the outset of every representation, we send written confirmation identifying the assigned attorney and outlining how communication and case updates will occur. We also document our communications and provide candid legal guidance throughout the process.<br><br>If at any time our direct advice came across as abrupt or overly firm, that was never the intention. Our responsibility is to provide honest legal assessment and strategic recommendations, even when those recommendations may be difficult or differ from a client’s expectations.<br><br>In some matters, significant differences arise regarding litigation strategy or actions that could affect a client’s legal position. When we conclude that those differences cannot be reconciled in a way that protects the client’s interests and complies with our ethical obligations, withdrawal may be necessary. That decision is never made lightly.<br><br>We remain committed to professionalism, transparency, and straightforward counsel for every client we represent. We wish you the best moving forward.<br><br>— The Burrell Firm

Kaylin Camp
6 months ago

Very consistent stayed in touch during whole process every one is very sweet & soft spoken. Things you must appreciate I will highly recommend

D Chavez
6 months ago

I love the hospitality and the consistent communication thank you very much

Colleen WelchLocal Guide
7 months ago

Very professional, used the law firm in the past. Have recommended Burrell law firm to others. Very satisfied how they handled my case

Response from owner

Thank you for the 5-star review! We always appreciate the feedback.

Paul Kavul
8 months ago

From the very first consultation, the Burrell Law Firm was great to work with. Friendly, professional, and supportive throughout the entire process. I highly recommend them and will definitely be back if I need legal help again!

Jakiera Caesar
9 months ago

The Burrell Firm is the best i’ve seen yet ! Very communicative. Keeps you informed. Makes calls every month to make sure all your questions are answered as well as updating you on every step of the way.

Response from owner

Hi, Jakiera. Thank you so much for leaving us a stellar review!

Kanisha Red
10 months ago

Definitely Recommend!

Response from owner

Hi, Kanisha. Your feedback is highly appreciated. Thank you for the review!

Fedjinie Emond
10 months ago

The Burrell Firm is the best. I’m very happy with the service I received from them. They did a great job, very communicative and helpful. They went above and beyond for me and did an amazing work. Very professional, they listen to everything you have to say and they make sure to keep you updated so you know what’s next. They took very good care of me, there’s no words to describe how satisfied I am. I totally recommend it to everyone.

Response from owner

Hi, Fedjinie. We appreciate the kind words and are glad we could provide you with a positive experience!

Tiffany Morgan
10 months ago

The Burrell family was incredibly hands-on and treated me like one of their own. As someone who works closely with the public, outstanding customer service is very important to me—and from the very first interaction, every member of their team delivered just that. They consistently kept me informed, checked in on my progress, and even reached out just to see if I had any questions. I would wholeheartedly recommend their services to my family and friends. They’ve earned a loyal client for any future needs.

Response from owner

Hi, Tiffany. Thanks for taking the time to share your positive experience. We truly appreciate it!

Samica Jones
10 months ago

The Burrell Firm is top tier! They guide, lead, and inform the clients throughout the entire process! They are literally one call, text, or email away. Allen Burrell made the process pretty seamless..If ever I had a question, it was answered almost immediately! The Burrell Firm is the way to go. The love what they do, the pride themselves on getting their victims what they deserve, and they go the extra mile!!! I have and will continue to recommend Allen and the Burrell Firm to my family and friends in need of attorney services!!

Response from owner

Hi, Samica. We are thrilled to learn that you had a positive experience with us!

Czar 504
10 months ago
Response from owner

Hi, Czar. We appreciate the rating, and are glad we could provide you with a positive experience!

Ameka Cheatham1 photo
11 months ago

Excellent, Excellent service! They were amazing with helping me through my case! I highly recommend!

Response from owner

Hi, Ameka. Thank you so much for leaving us a stellar review!

Argeron Johnson
11 months ago

I cannot recommend this firm highly enough. Initially, I was hesitant to even pursue legal action after my accident, but Allen's confidence, poise, and razor-sharp expertise made me feel like I had chosen the right champion. The outcome—an $11,000 settlement—speaks volumes about both his diligence as well as his ability to navigate complexity with ease. If you’re searching for an advocate who is both formidable in the courtroom and personable outside of it, look no further.

Response from owner

Hi, Argeron. Your feedback is highly appreciated. Thank you for the review!

Dakota Robichaux
11 months ago

The Burrell Law Firm went above and beyond for me. From the beginning, I felt supported and reassured that I was in good hands. They truly listened, guided me through every step, and fought to make sure my case was settled fairly. What could have been a stressful and overwhelming process turned into one where I felt confident and cared for. I’m deeply grateful for their hard work and compassion. I would highly recommend them to anyone who needs a lawyer that not only knows the law but genuinely cares about their clients.

Response from owner

Hi, Dakota. We appreciate the kind words and are glad we could provide you with a positive experience!

Malik “Leak” M
11 months ago

⭐️⭐️⭐️⭐️⭐️ Very professional staff & attentive service. They truly take the time to listen, explain everything clearly, and make sure you feel confident throughout the entire process. The Burrell Firm handled my case with care and kept me updated every step of the way. I highly recommend them to anyone looking for a knowledgeable and reliable legal team.

Response from owner

Hi, Malik. Thanks for taking the time to share your positive experience. We truly appreciate it!

Eboni Lee
11 months ago

The Burrell Firm is a great law firm. I didn’t have any issue communicating with my attorney Allen and his staff. I would recommend them to anyone seeking a reliable attorney.

Response from owner

Hi, Eboni. We are thrilled to learn that you had a positive experience with us!

Kourtney Spriggs
12 months ago

Amazing team! Everything worked out in my favor, also any questions or concerns I had they didn’t hesitate to answer! Highly recommend.

Response from owner

Hi, Kourtney. Thank you so much for leaving us a stellar review!

Aaron Aubert
1 years ago

Everything was so well

Response from owner

Hi, Aaron. Your feedback is highly appreciated. Thank you for the review!

Ravien Veals
1 years ago
Response from owner

Hi, Ravien. Thank you so much for rating your experience with us so highly!

Shania PLocal Guide3 photos
1 years ago

Great firm and very friendly staff ! Highly recommended 💗

Response from owner

Hi, Mazey. We appreciate the kind words and are glad we could provide you with a positive experience!

Contact

Address
3337 N Hullen St Ste. 200, Metairie, LA 70002

Google Profile

Rating
5.0 / 5
Reviews
209
Status
Open
Claimed
Yes
Photos
36

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