The Coastal Virginia Law Firm Of Brook M. Thibault P.C.

region, VA

71
Attorney Index
20 reviews
4.1
Google Rating
82 reviews
The Coastal Virginia Law Firm Of Brook M. Thibault P.C.

Practice Areas

Personal Injury

Business Profile

Law firmDivorce lawyerAttorneyLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
90%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 84/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication87
Outcome85
Responsiveness86
Empathy89
Expertise84
Fee Transparency77
Trial Experience79
Satisfaction82

Client Reviews

joe
5 months ago

Brook & His Team are incredible! (2) & (0) when getting Brook as representation. The FACTS matter & should always come out in the wash, but ALL angles of the truth have to be gathered, substantiated, presented, & sometimes argued with an opposing team that HATES to lose. THAT is what makes Brook the BEST! He cares, He tries, & He doesn't simply look to get a "deal," done to cash a check. The Internal service, communication, & diligence went above expectation as well, again. I hope to never call Brook again....other than for lunch. Thanks Coastal Virginia Law Team & thank YOU, Brook!

Response from owner

Joe, thank you for the kind words and for trusting Brook and our team with your representation. We’re glad you felt the communication, diligence, and focus on getting the full truth and facts in front of the right people went above and beyond. We appreciate you, and we’ll happily take you up on that lunch.

Allejah Swain
7 months ago

Terrible communication, and services were not followed through. Still have not received refund!

Santosh Kumar1 photo
8 months ago
Response from owner

I'm sorry I don't know who you are but I would be happy to address any issues you may have. Call us anytime.

Amit Nigam
10 months ago
Response from owner

Thank you so much for the 5-star review, Amit! We're delighted to hear that you had a positive experience at The Coastal Virginia Law Firm Of Brook M. Thibault P.C. If you ever need any further assistance, please feel free to reach out.

Melissa ReidLocal Guide174 photos
10 months ago

Memories

Response from owner

Thank you so much for the review, Melissa! We're grateful for your support and are delighted to have made a positive impression. If you need any further assistance, we're here for you!

RAJAK Mm
11 months ago

Khalandar

Response from owner

Thank you for your kind review and rating! It's always a pleasure to know our services met your expectations at The Coastal Virginia Law Firm Of Brook M. Thibault P.C. We're here to help whenever you need us.

D G
12 months ago

Thank you for the guidance, the care and time spent on my case. Yall have been my light in the dark. Thank you

Response from owner

Thank you for your kind words. We're dedicated to providing support and guidance during challenging times. Your trust means a lot to us, and we're here whenever you need assistance.

Nayra Neola
1 years ago
Response from owner

Thank you so much for your 5-star rating, Nayra! We're delighted to know that you had a positive experience with The Coastal Virginia Law Firm Of Brook M. Thibault P.C. It’s our priority to provide excellent service to all our clients, and your feedback reaffirms this commitment.

Rachel Yates
1 years ago

As a fellow attorney, I am particular about who I recommend. Brook cares about his clients and about ensuring the right result occurs. He is thoughtful about the important issues and I would be happy to work with him in future cases.

Response from owner

Thank you, Rachel, for your kind words and trust. Your endorsement means a lot, and I look forward to collaborating on future cases to achieve the best outcomes for our clients.

jovaniLocal Guide8 photos
1 years ago

Shady practices and poor communication are hallmarks of this attorney and his staff. Despite multiple attempts to schedule meetings or get email responses, they remain unresponsive—even though you're a paying client. They lure you in with a flat fee, then double the price mid-case, knowing changing attorneys can hurt your case in court. They ignore explicit instructions and still bill you for what you told them not to do. Never made it to court and the case was rescheduled because of his unavailability to appear. Yet the bill was $4500. Still waiting for a refund that was promised by his staff. Its been months with no avail. Do not use this attorney unless you want to toss you money into a furnace. Response to "update" The issue remains unresolved. The communication issues have been ongoing, not recent. Furthermore, this does not negate the fact that your client provided specific instructions that were disregarded, resulting in charges for services they explicitly declined. This appears to stem from your staff failing to read or respond to emails in a timely manner. Additionally, the case was unnecessarily prolonged for several months due to your unavailability. Incorrect dates and other inaccuracies were submitted, despite accurate information being provided by the guardian ad litem. Your client was forced to follow up and personally correct these errors. To add to the concern, your recent response merely stated that the refund process will take another month, offering no real resolution or accountability.

Response from owner

Hello. I would be happy to help. I don’t have you in my system under your profile name. If you are a relative I cannot speak to about a case without written permission due to confidentiality rules. In addition, my office building in Towne center experienced a catastrophic water leak and we have had to vacate the building… going on two weeks. We have our emails and our calls are being forwarded to emails and cell phones. Can we set up a call? Unfortunately we are not in the office so it will go to voicemail but we will call the number right back.<br><br>Update I have found you listed as payor for a client contact. I cannot discuss the case BUT please be advised we have reached out to that client. Thank you.

Karly Hall
1 years ago

Mr. Thibault was wonderful. He was knowledgeable, communicative, professional, and empathetic during a very difficult time.

Response from owner

Thank you

jeff harrell
1 years ago

Brook is the highest level of professional! Throughout my custody battle he gave me sound advice and always looked out for my best interests. He was overly prepared for trial, knows how to read a room.He understands which facts are most relevant to the case and how to convey them in the court room. His knowledge and experience are second to none. I won my custody battle and couldn’t be happier with Brooks performance and guidance throughout the process.

Response from owner

Thank you

Lawryn Mayfield
1 years ago

Brook Thibault has been a great help guiding me throughout my legal journey. He is consistent, a great communicator, and knowledgeable about law in ways that make sense for someone not familiar with the jargon. Highly recommend this firm.

Response from owner

Thank you so much, Lawryn, for your wonderful review! I'm delighted to hear that Brook could guide you through your legal journey with clear communication and expertise. Your recommendation means a lot to us, and we're always here to help.

Norris Coburn
1 years ago

The most effective Attorney in the area. Very responsive, professional and stays on top of things ! Hire them!

Jonathan Webb
1 years ago

I had an excellent experience working with The Coastal Virginia Law Firm Of Brook M. Thibault. From the very beginning, they were attentive, transparent, and incredibly knowledgeable. Their team took the time to explain every step of the legal process to me, ensuring I understood all my options and felt confident in the decisions being made. What stood out the most was their balance of professional expertise and genuine care. Whether it was offering sound legal advice or representing me in more complex matters, they consistently went above and beyond to protect my interests. Thanks to their dedication and strategic approach, the outcome of my case exceeded my expectations. I truly felt supported throughout the entire process. If you're looking for a law firm that combines sharp legal skills with personal attention, I highly recommend The Coastal Virginia Law Firm Of Brook M. Thibault.

Response from owner

Thank you so much, Jonathan, for your kind words! We're delighted to hear that you appreciated our attention, transparency, and expertise throughout your case. Knowing that our dedication and balanced approach to both legal strategy and client care made such a positive impact means the world to us. We're thrilled you had a supportive and successful experience with our firm.

Todd SmithLocal Guide16 photos
1 years ago

I can’t speak highly enough of my experience with Coastal Virginia Law Firm. From the moment I reached out, their team was professional, attentive, and truly invested in helping me navigate my legal matter. What stood out most was their clear communication and genuine care — they took the time to explain every step in plain language, so I never felt lost or overwhelmed. The attorneys at Coastal Virginia Law Firm bring both deep expertise and a compassionate approach, which made a stressful situation feel manageable. I appreciated how responsive they were — phone calls and emails were returned quickly, and I always felt like a priority. You can tell they take pride in their work and in advocating for their clients. Whether you’re dealing with a personal legal issue or need expert advice for a business matter, I’d strongly recommend Coastal Virginia Law Firm. Their professionalism, integrity, and results-driven mindset set them apart. I wouldn’t hesitate to work with them again in the future.

Response from owner

Thank you, Todd, for your wonderful review! We're thrilled to hear that our team's professionalism and clear communication made your experience positive. Your recommendation means a lot to us. We look forward to assisting you again!

Greg Cullen
1 years ago

My experience with the Coastal Virginia Law Firm was nothing short of outstanding. This firm handled my case with the utmost professionalism and care. Their proactive approach saved me time and money. I highly recommend this firm to anyone seeking legal services.

Response from owner

Thank you, Greg, for your outstanding review. We appreciate your kind words and are glad our team could provide the professionalism and care you needed. Your recommendation means a lot to us!

Inga Bertman
1 years ago

Brook Thibault is a man of integrity who works hard to deliver positive results.

Response from owner

Thank you so much, Inga, for your generous words! I'm glad to hear you appreciate Brook's dedication and integrity. We are committed to achieving positive outcomes for our clients, and your feedback means a lot to us.

Amanda Thibault
1 years ago

Brook is a tenacious attorney who is excellent in the courtroom. My go to for any legal issue.

Response from owner

Thank you so much, Amanda! I'm delighted to hear that you find Brook to be a tenacious attorney and excellent in the courtroom. We truly appreciate having you consider us your go-to for any legal issues.

WhitneyLocal Guide4 photos
1 years ago

I can’t say enough good things about my experience with Brook Thibault. From the moment I walked in, he made me feel at ease. Brook is not only incredibly knowledgeable and skilled, but he also took the time to really understand my situation. His ability to break down complex legal concepts into understandable terms was invaluable. He walked me through every step of my case, ensuring I knew my options and felt confident in my decisions. Brook was genuinely invested in my case. It felt like I had someone in my corner who truly cared. I’m so grateful for his support and advice. If you’re looking for a lawyer who truly listens and fights for you, I highly recommend using him!

Response from owner

Thank you so much for your kind words, Whitney! I'm delighted to hear that you felt at ease and supported throughout the process and that Brooke's ability to explain complex legal concepts clearly helped you in your case. It's wonderful to know that his dedication and investment in your situation made such a positive impact.

Contact

Address
2388 Liberty Way suite 200, Virginia Beach, VA 23456

Google Profile

Rating
4.1 / 5
Reviews
82
Status
Open
Claimed
Yes
Photos
27

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