The Colwell Law Group, LLC

Albany, NY

60
Attorney Index
50 reviews
4.1
Google Rating
236 reviews
The Colwell Law Group, LLC

Practice Areas

Personal Injury

Business Profile

Divorce lawyerFamily law attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
30%
Response Rate
Low Response
12-Month Trend
Declining

Review Intelligence

Avg: 53/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication66
Outcome47
Responsiveness57
Empathy62
Expertise45
Fee Transparency43
Trial Experience47
Satisfaction53

Client Reviews

Daniela
5 months ago

I just had a hopefully very productive meeting with Katherinne from the Colwell Law group. I am looking forward to getting this train wreck of a case on to the right course. I’ll keep you posted lol

Karen Lennox2 photos
5 months ago

Spoke with Charlie today several times and had a great, educational experience. Extremely kind and understanding. Very responsive! No one wants to need an attorney, but I'm putting my trust in Charlie.

Michelle
5 months ago

I can't say enough about Vanessa Sanders. She is extremely attentive and lightning fast and getting things done. She was always available to me and answered all my questions quickly. I highly recommend this firm, especially Vanessa. You can't go wrong with her!

joshua hall
6 months ago

if i could make a negative stars review, i would. this firm really shined me on and took all my money, with horrible results. I had a decent experience with this firm 5 years ago when I was fighting my ex for custody, but in hindsight my case was very strong- my ex was arrested for DV and child endangerment, so my dog could've probably won my case also. so I hired them again last year to represent me in my support case. What a mistake. I really should have looked at recent reviews, because things have really gone down hill since then. They passed me around to 4 or 5 different attorneys. One after another, none of them seemed to even read the details of my case. They certainly charged me for catching each new attorney up on my case details. They squandered my exorbitant retainer, they charged erroneously for simple tasks like a a half hour for a 1 sentence email reply. They were inputting my evidence to the courts the day of trial. They bled me dry, and I ended up representing myself and paying almost $1400 a month to a woman I have true 50/50 custody of my children with, after becoming unemployed before my court date because my employer went chapter 7. When I spoke with the court clerk in Columbia county family court, she said " oh yeah colwell is bad. That's where lawyers get their start" now they're writing emails CC'ng my father in law, threatening to hold him liable for some $700 charges they racked up after I fired them, because he helped me with the retainer on his card. Ridiculous. save yourself the trouble and go with a different law firm. The reviews speak for themselves. Colwell is a sinking ship, they can't keep good attorneys for long, and they will leave you high and dry.

Response from owner

We’re sorry to hear that you’re dissatisfied with your experience.<br>Because of attorney-client confidentiality, we cannot address the specific details of any matter publicly. However, we strongly dispute any suggestion of unethical conduct or improper billing. Our firm operates in accordance with written retainer agreements and professional standards.<br>Family Court matters are complex, and outcomes depend on many factors beyond any one party’s control. If you would like to discuss your concerns directly, we remain available to do so.<br><br>The Colwell Law Group<br>Fearlessly Evolved Families

Greg Johnson
6 months ago
I Slam
7 months ago

This firm has gone its way to help me like im thier own family.

Samantha Meyer
7 months ago

I had a free consultation today with Jennifer Stevens, and she was amazing. She took the time to explain everything clearly and was very honest about how my situation might go, even when it wasn’t necessarily what I wanted to hear. I really appreciated her transparency. She listened to my entire situation without rushing me and never made me feel judged for being honest about my mistakes. That alone made a stressful situation feel much more manageable. I’m very grateful for her time and compassion. Thank you so much Samantha Meyer

nick melendezLocal Guide1 photo
7 months ago

I just called and the lady tht answers the cell was rude and unprofessional. Please be more considerate I'm helping people who call for help

Ingrid Kildiss
7 months ago

This is where lawyers go to start. You will be passed around until your retainer is gone as they have no good lawyers that actually stay at the practice. They will lie about lawyers you have previously used still being at the practice. I honesty feel like I should hav just given the 8000 dollars I gave to them right to my husbands baby mama

Ali Aboubacar1 photo
7 months ago
Brianne Dominy
7 months ago

Marissa Winch was my attorney during a very difficult custody issue in family court. Not only was Marissa professional, but she also made me feel like I was talking to a friend. She explained everything to me and was very great at communicating. I Highly recommend Marissa!

Margaret Maurer1 photo
9 months ago

This company took $12,500 from me and did nothing for me. The first lawyer they gave me Amanda had no fight in her. She is an office girl good for paperwork but not a lawyer who can fight a case. Then I was given another lawyer because I was so turned off from her performance in court. The second lawyer they gave me allowed my ex to lie under oath was writing me telling me I have court tomorrow and I didn’t. If you have this lawyer call court make sure you are on the schedule because they will charge you if you are not and say it’s the courts fault for not putting you on the schedule. If you want to get robbed and accomplish nothing then I would recommend this company . Realistically I would recommend a public defender over this company save your $ and aggravation

Response from owner

Thank you for taking the time to share your experience. We are truly sorry to hear how dissatisfied you feel, as this is not indicative of our typical client experience nor the outcome we want for any client.<br><br>Amanda is a very accomplished and successful attorney who is well-respected for her advocacy and dedication to the clients she serves. We also aim to be fully transparent with all fees and billing practices, and we take any concerns in this area very seriously.<br><br>Because online reviews are not the best place to discuss the specific details of a case, we would welcome the opportunity to speak with you directly so we can better understand what occurred and address your concerns appropriately. Please contact our office at your earliest convenience so we can review this matter with you.<br><br>The Colwell Law Group<br>Fearlessly Evolved Families

Jas M
9 months ago

I'm thankful that this lawfirm is willing to fight for me. They have found solutions to my problems and I'm very grateful. Matthew has went to bat for me and I appreciate it more than he knows. They aren't even officially my lawyers yet but still want to help and for that I'm grateful just that initiative is more than they know.

Response from owner

Thank you so much for your wonderful review. We’re truly grateful for your trust in our team. It’s our mission to step in, fight for our clients, and offer real solutions—whether the case has officially begun or not. We’re glad to hear that Matthew’s support had such an impact. Your appreciation means a great deal to all of us, and we look forward to continuing to support you every step of the way.<br><br>The Colwell Law Group<br>Fearlessly Evolved Families

Mike Barilla
9 months ago

I must share the tremendously horrid experience I had with this law firm. I also highly recommend that if you are a male with children that you stay as far away from this law firm as possible because they will not work for you and you will end up losing custody of your children and paying ridiculous amounts of support to end up not getting to even see your children. From beginning to end it was blatantly apparent that they did not have my best interest at heart. Cognizant of this fact toward at the very beginning I asked on two separate occasions to switch my attorney within the firm but that fell on deaf ears, and I ended up with the same attorney that was assigned to me who happened to be located at a practice 34 miles away from my home office. When I was first served with papers there was a clause in the initial filing about temporary maintenance, which I correctly believed meant alimony. It is interesting that this clause was added into the filing considering my ex-wife was not seeking alimony and expressed as much to her attorney. What also made this clause stand out to me was the fact that it looked like someone separately just added it into the paperwork, as it was not tabbed correctly or aligned properly with all the other clauses in the document. When I first met with my appointed attorney, I sought clarification about this and was given an unsatisfactory and unsettling explanation, and it was subsequently brushed under the rug without even being investigated. Off to a great start which quickly made me more uneasy. Clear and concise communication was lacking. I never received the “notice of Entry documentation” after the first court appearance. In fact, I only became aware that such a document existed three months later by my ex-wife due to the stipulation that I was supposed to be paying a reduced amount of child support for three months leading up to a final settlement. Something which would have been critical for an attorney to inform their client about. Similarly, during the discovery demands and financial statement of net worth process there was a significant lag time from when the opposing council sent it to my council and when it was given to me to complete. Two weeks went by before my attorney gave it to me to complete and compile all the financial documentation that was requested of me, and I was given an abridged timeframe to compile and submit everything to them. One stipulation placed on me by the opposing council was that I needed to obtain an evaluation. I performed a significant amount of leg work in obtaining resources to reach out to complete this requirement. I reached out to over two dozen providers all of which told me that they did not perform such an evaluation. So, I reached out to my attorney for assistance and was provided with a list of about 6 or 8 additional providers I had not reached out to yet. When we reached out to all those providers none of them performed the legally requested evaluation. My attorney spent pointless billable hours attempting to assist me when none of the resources that were given to me were any good. Money well spent! During the settlement discussions, it was even more obvious that my best interests were not being taken seriously by my appointed council. We went back and forth several times with no work done on a deviation in the amount of support being pushed for by opposing council. Nobody took into consideration that I pay over $716 a month for full family health insurance which includes an additional $105 just to cover my ex-wife who can be covered by her own employer. I was not being taken seriously at all, the opposing council would just send back a “not agreed” to our settlement offers and my attorney was complacent with their rejection and fine not having to fight for me. The inexperienced and uncompassionate members of this law firm made the whole divorce process an absolute nightmare. I highly recommend staying away from these people at all costs. You would be better off representing yourself with divorce and custody.

Matt Fratto
10 months ago
Kyle Elithorpe
10 months ago

I highly recommend Attorney Marissa C. Winch of the The Colwell Law Group for matters involving family litigation. Attorney Winch has proven to be vital in protecting my family through her deep knowledge of the New York State Family Court System, as well as her unrelenting drive and passion for her clients.

Jon KleinkeLocal Guide16 photos
10 months ago
Care T
11 months ago

I was represented by Amanda Lannone-Hens. She was polite and responsive, but had no desire to fight for my case. She had no heart in it and did not care one bit about me or my family. A disgusting waste of money and time.

Response from owner

We’re very sorry to hear that you feel this way about your experience. Client satisfaction is extremely important to us, and we take all feedback seriously.<br><br>That said, we want to note that Amanda Lannone-Hens is one of our most dedicated and well-respected attorneys. She has an extensive record of success in complex family law matters and has received consistent praise from clients for her compassion, responsiveness, and commitment. This review is not reflective of her typical performance, as her many positive reviews and longstanding client relationships demonstrate.<br><br>We would appreciate the opportunity to discuss your concerns directly to better understand your experience and see if there’s anything we can do to make things right. Please feel free to contact our office at your convenience.<br><br>The Colwell Law Group<br>Fearlessly Evolved Families

Mary varrone
11 months ago

Alexis.Gibbons has been very supportive of me during a very difficult time. She has answered all my questions and text quickly and does anything she can to get all of my questions answered. I am very appreciative for all she does.

Response from owner

Thank you so much for sharing your kind words. We’re so glad to hear that Alexis has been such a supportive and responsive advocate during this challenging time. At The Colwell Law Group, we know how important it is to have clear communication and compassion throughout the legal process, and we’re grateful you felt that care. <br><br>The Colwell Law Group<br>Fearlessly Evolved Families

HARIKRISHNAN ANNAMALAI2 photos
11 months ago

I am very grateful to Colslaw Law Group and especially to my Family Law attorney, Amanda. From the very beginning, Amanda has been professional, attentive, and genuinely caring. She took the time to listen to my concerns, explain every step clearly, and guide me through a complicated family law process with confidence and compassion. What impressed me most is her responsiveness—she always made sure I understood my options and kept me updated without delay. Her knowledge and dedication gave me peace of mind during a very stressful time, and the outcome she achieved for me was better than I expected. I also want to thank all of the staff at Colslaw Law Group for their support and professionalism throughout the process. I highly recommend Amanda and Colslaw Law Group to anyone looking for a Family Law attorney who truly goes above and beyond for their clients.

Response from owner

Thank you so much for your thoughtful and generous review. We’re thrilled to hear about your positive experience with Amanda and our team. Providing clear guidance, compassionate support, and timely communication is always our goal, and it means a lot to know that made a difference for you during such a challenging time. We’ll be sure to share your kind words with Amanda and the rest of the staff—they’ll truly appreciate it. Wishing you all the best moving forward, and thank you again for trusting Colwell Law Group.<br><br>The Colwell Law Group<br>Fearlessly Evolved Families

Contact

Address
200 Great Oaks Blvd #224, Albany, NY 12203

Google Profile

Rating
4.1 / 5
Reviews
236
Status
Close
Claimed
Yes
Photos
16

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