The Eisen Law Firm Co., L.P.A.

region, OH

82
Attorney Index
20 reviews
4.8
Google Rating
42 reviews
The Eisen Law Firm Co., L.P.A.

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyAttorneyLegal servicesLaw firm

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
60%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Brian Slutz
10 months ago

Highly recommend. We interacted with several different attorney offices for ultimately deciding to go with Eisen. They were very understanding and delicate with the situation and one of the more important things for us comforting thru everything. They were extremely proactive, informative and curly had our best interest in mind and ultimately at the end of the day they got us the best outcome possible.

Response from owner

Thank you for the wonderful review! We were honored to represent your family. We always strive to be compassionate, and we are glad that you felt comfortable placing your trust in us. Please keep in touch.

Emily Doty2 photos
1 years ago

Todd took the time to listen to my story and review medical records when no one else would, he was honest and upfront about everything, treated me with respect, and answered all my questions over a 6 month journey… and even though he ultimately could not take on my case, I'm very thankful for the time he spent caring about my situation. He showed compassion and empathy, which is hard to come by these days.

Response from owner

Thank you for such a wonderful review! It is sad that other firms didn’t treat you with honesty, respect, and empathy. At The Eisen Law Firm, we do our best to treat every client and prospective client the way we would want to be treated. We are grateful you were happy with our services, even though we were unable to take on your representation. We wish you all the best.

Austin Friedman1 photo
1 years ago

I couldn’t be happier with the service I received from The Eisen Law Firm. They handled my legal dispute with professionalism, expertise, and compassion every step of the way. Thanks to their hard work, my dispute was resolved efficiently and with a favorable outcome. Highly recommend!

Response from owner

We were honored to represent you, and we sincerely appreciate the feedback!

jacob maury
1 years ago

Thank you Eisen Law Firm! Everyone I interacted with was extremely kind and professional. They gave me clear options for my situation and helped bring closure to my case. Great service and amazing results, would highly recommend this firm!

Response from owner

Thank you for trusting us with your case. It was a pleasure to represent you.

Michael KilgoreLocal Guide8 photos
1 years ago

Delightful professionals with considerable empathy. Would recommend more stars if it were possible!

Response from owner

Thank you for your glowing review. We pride ourselves on empathy and compassion, and we do our best to show it every day. We wish you the very best.

Ed BastaLocal Guide
1 years ago

Attorneys Todd Gurney and Brian Eisen did an amazing job of prosecuting our family's wrongful death/medical malpractice case that was filed after the tragic loss of our oldest son. Their knowledge and expertise in both the pertinent medical fields and the legal details of our case made all the difference in the final disposition of the action. Todd guided us through the entire process very well, which was very helpful during this very tough time for our family. There were never any delays in response from Todd or Brian when we called - this was a major plus for us. While Todd was the lead Attorney on our case, both Todd and Brian worked together very well to make sure all the bases were well covered. Both Attorneys were just so thoughtful, and always kept our family's emotional state in mind during all discussions about the case - this meant so much to us! Additionally, Alexandra in the office always made sure we were well informed about any important case events that were coming up - we were never caught unaware of any upcoming case activities. If we ever had any questions or needed any clarifications, Alex was always able to get us the needed information in a timely manner. Our entire family was more than satisfied with how the Eisen Law Firm conducted themselves, and how they successfully prosecuted our case. We would strongly recommend both Todd and Brian to anyone looking for an excellent, competent and caring personal injury attorney firm.

Response from owner

Thanks for the glowing review. Wrongful death cases are never easy or straightforward, and they always require expertise and compassion. We are glad we exceeded your expectations, and we are grateful you entrusted us with this very important and sensitive matter. It was a privilege to represent you and your family. Please stay in touch.

Alissandra Reed
1 years ago

I've only briefly interacted with the team at Eisen Law Firm and unfortunately I will not have the pleasure of working with them as timing does not currently permit, however I can confidently write this review because although brief, every interaction I had with this team had a positive impact on me. Given the astounding lack of empathy and compassion I have felt from the overwhelming majority of other attorneys I've consulted with, talking to a team with such dedication to their clients and true passion for what they do almost made me emotional. I think my first interaction was with Alexandra, and she empathized with my situation immediately, took detailed notes, and asked questions that truly demonstrated the personal approach they take when assessing each client, they listen. She made sure to go over everything with Brian and he called me the next morning as she told me he would. My conversation with Brian was extremely pleasant and made me feel heard, I finally felt like what I was saying mattered and that resonated deeply with me. I was touched to hear about how much he invests in each client, and most memorably, the fact that he only takes on a few cases at a time to completely focus on each one. I can tell that he really cares and there's no doubt that he gives it his all. I was so compelled to work with him that I couldn't take his first no for an answer and asked him to reconsider (lol), and he could have ignored me but he didn't, he took the time to let respond and let me know why he couldn't take on my case. His reason for declining reflected his genuine character, as it was due to the fact that he did not want the possibility of taking on another case to interfere with his focus on his current clients. I'm devastated, but I had to write this review for future potential clients at Eisen Law Firm, because I know what it feels like to feel like no one cares about something that was so valuable to you. Eisen Law Firm checked every single box for me and if you're reading this and in need of a light and some hope in our legal system, please give them a call.

Response from owner

Alissandra, Thank you for such a wonderful review. We are grateful you took the time to compose this review, especially since were not able to take your case. We are so glad you felt heard; every potential client has a story to tell, and we pride ourselves on listening to those stories with empathy and compassion. Your family is very lucky to have you as an advocate, and we hope you find the assistance you need and deserve.

D W3 photos
2 years ago

Todd and his team are exceptional. If you are looking for a lawyer to dot their I’s and cross their T’s.. look no further.

Whitney Stanfield
2 years ago

My interactions were with Alex, their paralegal. She sent a thoughtful and informative email that answered my family’s questions. I would recommend reaching out to them. They are professional and compassionate.

Response from owner

We are grateful for your kind words. Everyone at The Eisen Law Firm strives to be thoughtful and compassionate. We are glad your interaction with Alex hit that mark.

Subodh ChandraLocal Guide15 photos
2 years ago

First-rate medical-malpractice law firm. Knowledgeable, experienced, and compassionate.

M. Yanna Maxwell
2 years ago
Angelina HrovatLocal Guide
2 years ago

I want to start off by saying thank you to these guys! The whole team is very hard working and understanding. Well informed people that I would recommend to anyone in need!

Response from owner

You are more than welcome! We really try hard to understand our clients’ problems and goals – and we’re always thrilled to exceed expectations. Please take care and stay in touch. Brian, Todd, and Alex.

CMR
2 years ago

Brian Eisen and Todd Gurney are professional, honest to a fault and superb at what they do. They work in tandem to analyze your case, explaining in detail the pros and cons and give you a frank assessment of your unique situation. Their medical knowledge and understanding of the medical infrastructure proved invaluable to our case. My husband and I brought our story to them not really knowing what the outcome would be. His doctor misdiagnosed a test that should have sent him straight to a specialist which likely would have guaranteed a more favorable outcome. Over a year later it was realized as a late stage cancer for him. Brian and Todd worked diligently to scour all of his records and found inconsistencies and medical errors. They explained possible disappointment due to the way the law sometimes works yet still they moved forward and we felt they believed in us and wanted to see a wrong righted. We are satisfied with the results. Todd and Brian are both passionate about what they do but more importantly they are both compassionate human beings. The good guys really do still exist! My husband and I highly recommend them.

Response from owner

Thank you so much for the glowing review. We understand how difficult it can be to hear the “cons” of your case, and we appreciate that you put your trust in us to guide you through a very difficult process. We strive to provide excellent service to all our clients – because we really do care – and we are pleased that we exceeded your expectations.

Alexandra Jae StanevichLocal Guide60 photos
3 years ago
Mary Lempa
3 years ago

Researching potential counsel resulted in an extraordinary conversation with Brian. With authenticity and compassion he patiently fielded details and offered meaningful perspectives. The conversation was as thorough and organized as the firm's website - speaking of, if you want insight into their character and community mindedness please note the "Eisen Art Wall" under "Our Firm" drop down menu. These attorneys have the hearts, minds and ability to effectively guide you through difficult situations.

Response from owner

Awww shucks. What a very nice and unexpected review. We do our best to listen compassionately and to provide honest advice. We very much appreciate you recognizing us.

Kelsie Criblez
3 years ago

Extremely rude and had no bed side manner. He basically laughed at my case when presented to him. I understand that attorneys won’t take on certain cases. But I feel he could have handled the phone conversation more professionally and less opinionated.

Response from owner

We take our free consultations with prospective clients of catastrophic medical injury seriously. We pride ourselves on listening to callers’ stories with compassion and empathy. We apologize if we fell short of that standard when we spoke with you more than a month ago. We wish you the best in finding legal representation.

Linda WilsonLocal Guide7 photos
4 years ago

The Eisen Law Firm was recommended. If you're looking for people who are qualified, reliable, competent, professional and friendly, you've come to the right place. Todd was instrumental in every possible way of making a life changing event into a "life changing" event! Brian and Todd worked tirelessly on bringing to a close a harrowing chapter in our family's lives. They are the team you need! My family can't say "thank you" enough!

ELOAA Ministries
5 years ago

Mr. Gurney and his staff were very professional, caring and patient! I will keep him and EIsen Law Firm in mind for any future referrals! Thank you!

Julia Harris Behnfeldt
5 years ago

Brian was recommended to me by an attorney colleague when I was searching for someone to represent my family in a wrongful death lawsuit. After a single phone call I could tell Brian would be excellent counsel. Todd and Brian both took their time explaining each step of the process for us. I always felt that our family was supported and our concerns were heard. It’s very clear that Brian and Todd are skilled attorneys that thought carefully about all aspects of our case. I am incredibly grateful that they were able to successfully resolve our case.

Sherrie Harris3 photos
5 years ago

I recommend the Eisen Law Firm. They handled my husband's wrongful death case and brought it to a successful resolution. Brian and Todd showed compassion and caring as we tread through complex and sometimes overwhelming medical issues. I felt I received personal attention as if my late husband's case was their utmost concern. They kept me updated and answered all my questions honestly. I will always be grateful that my case was in the very capable hands of Brian Eisen and Todd Gurney.

Contact

Address
1300 E 9th St Ste 1210, Cleveland, OH 44114

Google Profile

Rating
4.8 / 5
Reviews
42
Status
Open
Claimed
Yes
Photos
2

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