Laredo, TX
Robin helped me with a lawsuit, changing my review from a 5 to a 2. Robin ultimately Said things that weren't true. Honestly my heart kind of broke when I found out what was happening to me and my case. But I got them the info they asked for. Her firm got paid more then I did in a 6 billion dollar lawsuit. I got $1,237. They conned me, Robin helped.
Jason Wiley I feel you. I too am part of a class action law suit with this firm and I sent in everything that they requested and now I have not heard from them in several months and no one answers the phones and not call backs when you leave a message. I have even called my contacts cell phone to no avail.
I have been in contact with them for a long time as part of a class action suit. They told me I had all the information I needed in. That was in August. December they email me that I didn't have everything they requested in. Now I never get a hold of ANYBODY at the office. They don't answer and they don't return emails.
Incompetent manager.
The service rendered by Client Relations Specialist Giovanni Martinez was first-class. He helped handle my claim with ease and in a timely manner. It was a pleasure working with him to get my matter resolved. Thanks again, Giovanni.
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