The Keener Law Firm

Roswell, GA

70
Attorney Index
50 reviews
4.7
Google Rating
213 reviews
The Keener Law Firm

Practice Areas

Personal Injury

Business Profile

AttorneySocial security attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
55%
Response Rate
Somewhat Responsive
12-Month Trend
Improving

Review Intelligence

Avg: 67/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication72
Outcome69
Responsiveness71
Empathy72
Expertise62
Fee Transparency55
Trial Experience69
Satisfaction67

Client Reviews

D Peeler
5 months ago

Holly was very professional and always kept me up to date on my case which I highly appreciate. I hired another attorney before Kenner Law and I always had to call them and it would be weeks before I ever heard back. I found Kenner Law and since day one they've been great.

Jennifer PalmerLocal Guide66 photos
5 months ago

I’m very grateful to my Social Security Disability attorney and their team for helping me through such a long and stressful process. Applying for Social Security Disability can be overwhelming, but they made everything much easier to understand. I especially want to thank Holly, the senior paralegal, who was amazing to work with. She was always kind, patient, and quick to respond whenever I had questions. Holly took the time to explain things clearly and kept me updated so I never felt lost in the process. Her support and professionalism meant so much during a very difficult time. Thanks to their knowledge and hard work, my disability claim was approved. After such a long wait, that approval was life-changing for me and my family. I highly recommend Keener Law to anyone who needs help with a Social Security Disability case.”

Terry Johnson
6 months ago

This Firm is great and really professional when it comes to handling disability cases. They were excellent in handling mine, with great people staying in contact with you throughout the entire process. Holly was my play by play person, and I even received a call from Mr. Keener himself. I would advise anyone going through the disability process to use the Keener firm. Thanks again to them, Terry Johnson

Thomas Hermley-Keen2 photos
7 months ago

The Kenner Law Firm (Holly in particular) made me feel safe and confident that my case was being handled by the utmost professionals. I was not worried about the outcome because I knew my team was doing everything they possibly could for me.

Ace Williams
7 months ago

Hey I highly recommend you go with them. Holly knew how to help me better understand and to be prepared. Russell kenner and him team are very helpful and hardworking to get you well deserved results with disability. Thanks again

NMartin N
8 months ago

It's hard to decide on an attorney to handle your SSDI case. The process is an emotional one so who can you trust. From my first call to The Keener Law Firm I knew I made the right choice! From intake to the end they were personable, patient and professional. Holly and the team were accessible, kind and responsive. You're in good hands with The Keener Law Firm. Wishing ALL of us, the best possible outcome, with the best representation. Thank you Keener Law Firm!

Alice Henderson
8 months ago

I have known what a great Attorney Russel Keener is for a lot of years,

On Jackson
9 months ago

Truly grateful doesn’t even begin to describe the appreciation for the incredible work Keener Law Firm did on my case. Though the situation wasn’t always easy, (I’m no walk in the park) the team remained patient, understanding, and genuinely caring from the very beginning. Even after 2 denials they remained steady, consistent, and dedicated. While I was shattered!!! They guided every step of the way and made an overwhelming process feel manageable. One of the most impressive qualities was their availability and communication/consistency. I miss you Holly !! Your kindness and communication. Listening ear whenever I needed to vent. You always returned my calls and messages quickly, never left me wondering what was happening, you were strong enough for me even when I couldn’t be for myself….Whenever I felt overwhelmed, or defeated you was right there with reassurance, guidance, and clear answers. That kind of steady support made all the difference during one of the most stressful times of my life. Just wow……Thank you !!!! Job well done ….. Without me having to step one foot in the office !?!? KUDOS KEENER LAW FIRM

Pedro F. Quinones
9 months ago

Thank you, Mr. Keener and staff. You took my case after I applied for SSDI on my own, and you were instrumental in achieving the outcome I needed. Your team always responded to my inquiries with professionalism and compassion. You personally guided me honestly and made sure I was fully prepared for my hearing. I am truly grateful for your help. Thank you again.

Tiffany NicelyLocal Guide3 photos
9 months ago

I just want to brag on Kenner Law firm in Marietta. If you are ever in need of a disability attorney do not hesitate on reaching out to them. They have stood beside me thru all of this process and I am so grateful for them. The compassion and patience they have shown me is top tier. Thank you all for making it all possible

Response from owner

Tiffany, thank you for taking the time to share this. We’re truly glad to have been able to stand with you throughout your case. Our team works hard to combine strong advocacy with compassion, and it means a lot to know you felt supported every step of the way. We appreciate your trust in us.<br><br>Russell G. Keener<br>The Keener Law Firm

Mark Smith
9 months ago

A very great law firm for people who has been denied

Response from owner

Mark, I appreciate you sharing this. Many people come to us after a denial, and it’s always our goal to step in, straighten out the evidence, and guide them through the process the right way. Thank you for taking the time to leave a review.<br><br>Russell G. Keener<br>The Keener Law Firm

Erica Hogan
10 months ago

I love this firm! This was the best decision I ever made Russell Keener and his staff have been so helpful with my case. It has been a long journey for me and they helped me so well with everything. I recommend anyone to use The Keener Law Firm they're the best!!!

Response from owner

Thank you for your kind words Erica. You are a joy to represent. Best wishes to you and your family my friend.

Tim
10 months ago

This is A review for my wife Lisa, I want to express my appreciation for all the help on my SSDI case. Thanks for all the help and support I received from Russell Keener and Holly, and anyone else involved. They took on my case after being let go by another law firm from Massachusetts. I recommend this law firm to anyone who needs to win there case! Thanks again for everything!

Response from owner

Tim, please tell Lisa we’re grateful for her kind words. I’m glad we were able to step in after the prior firm and get the case back on track. Holly and the rest of our team work hard to make sure clients feel supported, and it means a lot to know that came through for your family. Thank you both for trusting us with something so important.<br><br>Russell G. Keener<br>The Keener Law Firm

Rafael Angel Gelpi Delgado Rivera
10 months ago

Organized,knowledgeable, professional and easy to work with. They were a key factor for my SSDI approval. Highly recommended.

Response from owner

Thank you so much for your kind words. We’re very glad to hear you had a positive experience and that our team was able to help secure your SSDI approval. It’s always rewarding to know our organization and preparation made a difference. We truly appreciate your recommendation and wish you the very best going forward.<br><br>— Russell G. Keener, The Keener Law Firm

Linda Paiva
11 months ago

I want to thank the Keener law firm for all the help I received. This firm is very professional, patient and understanding. I’d definitely use this firm in the future if needed. Definitely recommend to anyone who needs a great group of professionals to stand by them Thank you, Linda Paiva

Response from owner

Thank you, Linda, for your thoughtful review. We’re so pleased to know that you felt supported and understood throughout your case. Our team strives to provide professional and compassionate service, and it means a lot to hear that reflected in your experience. We truly appreciate your trust and recommendation.<br><br>— Russell G. Keener, The Keener Law Firm

Bryan Dobson
11 months ago

If I could give them 6 stars I would! I contacted Mr. Keener after being denied once in Florida at which time I was trying to handle it myself. When I moved to GA I decided to look into hiring an attorney. I found Mr. Keener online and gave him a call. He agreed to take my case and we began the process. My case was assigned to Ms. Lawrence who remained my case worker the entire time. I cannot say enough good things about Ms. Lawrence. She was always very professional while at the same time very empathetic to my situation. I think what impressed me the most was that she always did what she said she would do. If I called and she wasn't available, she would normally would call back the same day. If she said she was going to get an answer to any questions I had I usually had the answer the same day or the following day. It was a pleasure to work with her. Although I dealt with her the longest, I can honestly say that everyone I spoke with at the firm was very much the same. If your looking for an attorney who will go the distance for you and is a pro at navigating the crazy red tape and all the hoops you have to jump through, the Keener Law Firm is the one to go with. Bryan

Response from owner

Thank you so much for your wonderful review. We’re thrilled to hear that your experience with our firm — and especially with Ms. Lawrence — was so positive. She’s a dedicated part of our team, and we’re proud to see her professionalism and empathy recognized. We know how challenging the disability process can be, and it’s rewarding to know you felt supported every step of the way. We truly appreciate your trust and kind recommendation.<br><br>— Russell G. Keener, The Keener Law Firm

Angie Doucette
11 months ago

Russell and his team did an amazing job! After almost three years of work and several denials with other professionals (who shall not be named), I contacted Keener Law six months ago. They graciously sorted out the mess I made and won my case! Russell was so well-prepared that it took half the expected time to get a decision. Thank you, Keener!

Response from owner

Thank you so much for sharing your experience. We’re delighted to hear that our team was able to step in, get everything organized, and help you achieve a successful outcome after such a long process. We take pride in thorough preparation and clear communication, and it’s wonderful to see that reflected in your case. We truly appreciate your trust and kind words.<br><br>— Russell G. Keener, The Keener Law Firm

Roy UreyLocal Guide2 photos
11 months ago

Keener law are professional in the way they they treat their clients.thanks to all who helped especially Holly Roberts.a true professional.god bless

Response from owner

Thank you for your kind words. We’re so glad to hear you had a positive experience with our team — and we’ll be sure to share your appreciation with Holly. She’s a dedicated professional who truly cares about our clients. We’re grateful for your trust and your thoughtful message. God bless you as well.<br><br>— Russell G. Keener, The Keener Law Firm

Joel Tingle
12 months ago

I am writing to express my profound dissatisfaction with the legal services provided by Russell Keener at Keener Law Firm. I feel it is crucial to convey the serious concerns I have experienced, which have significantly impacted my case and overall experience. My primary concern revolves around the lack of engagement and perceived disinterest from Russell Keener regarding my specific situation. Despite the helpfulness and care extended by the support staff, the main lawyer appeared jaded and genuinely uninterested in understanding the nuances of my case. This lack of connection and empathy was deeply concerning, as it felt as though my unique circumstances were not being adequately considered. Furthermore, I was extremely disappointed and negatively impacted by the fact that Russell Keener did not appear for my initial hearing. This absence resulted in significant delays, costing me additional time and forcing me to wait months for a new hearing. Such an oversight is unacceptable and demonstrates a lack of preparedness or commitment to my case. The advice I received often felt inconsistent and, at times, involved harsh and un compassionate statements. It appeared that when it was time for Russell Keener to perform essential duties, there was a consistent lack of familiarity or readiness concerning my case details. Given these experiences, I would strongly advise others to consider alternative legal representation. I believe it is important for potential clients to be aware of the issues I encountered, as they significantly detracted from the quality of representation and caused unnecessary stress and delay. Resulting in an epic fail and loss of case.

Response from owner

Joel, I’m truly sorry you feel disappointed. We take every client’s case seriously and appreciate you sharing your experience. Because of confidentiality, I can’t discuss details here, but I do want to clarify one point: the January 8, 2025 hearing was postponed by the court due to a phone-connection issue, and we did appear at the rescheduled hearing on May 23, 2025.<br><br>Our file reflects extensive work on your claim (appeals, record requests/submissions, and hearing preparation), and we understand how discouraging an unfavorable decision can be. If you’ll contact me directly at 770-955-3000, I’ll gladly review the timeline with you, share our submission receipts, and discuss anything we could have done better. We’re committed to respectful communication and continuous improvement.<br><br>— Russell G. Keener

Love Love Brain5 photos
1 years ago

Unfortunately last year, March 2024 I suffered a traumatic brain injury (TBI). "The Keener Law Firm" was referred to help me with my Social Security application. In February of this year (2025) ad a 3+ hour conversation and "intake" with a kind woman. That's over 7 hours of talking with their firm. When I wasn't getting updates (it's August 2025 now) I sent them a message in my client portal and Ms. Keener called me for another one hour call. Today, on of her staff left a voicemail that they are dropping me as a client. 1. No reason as to why. 2. Ms. Keener didn't give me the dignity after all of these phone calls and time to call me herself. The staff are very sweet at Keener Law firm - but you want your attorney to "be on your team" and this is shocking treatment as I am mentally ill. I have to remember all the people I have referred to them - and tell them I got dumped, by a staff member, and without reason. RUDE.

Response from owner

We’re truly sorry you feel disappointed with your experience. We take every client’s situation seriously, especially when someone is facing the challenges of a traumatic brain injury. While we can’t discuss case specifics publicly due to confidentiality, please know that our decision to withdraw from representation was made carefully and communicated in accordance with professional and ethical obligations.<br><br>Our goal is always to treat every client with kindness and respect, and we regret if you felt otherwise. We sincerely wish you the best in moving forward with your claim and your continued recovery.<br><br>— Russell G. Keener, The Keener Law Firm

Contact

Address
640 Village Trace NE, Marietta, GA 30067

Google Profile

Rating
4.7 / 5
Reviews
213
Status
Close
Claimed
Yes
Photos
2

Add this badge to your website

Get embed code