The Law Office of Bruce G. Fagel & Associates

Terrible staff. They ask you about your case and then set up an appoint ment with a case manager who then denies everything that was said. waste of time. Only interested in Brain Injuries and Birth issues. Save your time and find a better firm...

Extremely Responsive and Professional.

Why would you want to go from the pan to the fire. The only people who "win" in a law suit are the stinkin attorneys!

I called with questions about a case and i was immediaetly dismissed before i got to say or explain anythin and the woman i spoke with was very rude and unprofessional i suggest finding a new office to call

They have been very helpful and they will do anything that they can to help you win your case. Absolutely great lawers!

Rude. Unwilling to listen. 0/10 -Rep

Never called me back

Worst firm!

Lady I spoke with was fairly rude; short, interrupting me, dismissive. Hung up the phone without saying goodbye or anything. Didn't give me a positive feeling from the onset of the call.

I called Bruce Fagel, who has his JD and MD. People like him do not accept clients unless they know the lawsuit is typically worth millions of dollars and this is what the woman who answered the phone at his office told me this morning. I wouldn't want to see him as he apparently is only in malpractice for the money and I find that goes against my ethics. I'm sure he doesn't think of it in that way but I do. An ambulance chaser...

They advertise and ask you to call in with your case details. When you do, be prepared to have someone take your call, ask a few questions (cutting you off constantly), and put you on a long silent hold after a rude “hold on, hold on”. After all that I was coldly told that they are too busy and can’t assist me. Why are you taking calls and asking for a potion of my case details if you’re too busy to take any new cases? This law firm is obviously mining for “can’t miss” cases and that’s fine. But do so with some compassion and decent customer service. If you are “lucky” enough to make it pass the woman that screens your call I hope they treat you like a human being dealing with a difficult circumstance.

Very rude and unprofessional practice.

Very rude, does not listen before speaking.

Rude!!

I called talked w/Case Manager Christie. Before I was able to complete a sentence she yelled at that they do not take spinal injuries & hung up. Very unprofessional people & just greedy for $ they should not treat disabled people as they do.

When I browsed the internet on medical malpractice attorney, this office popped up. I used to begin saying the appropriate salutation for the time, so when a lady answered I said good afternoon how are you doing, I usually get the common answer, but the lady said yes! Then I repeat "how are you doing?" ..... She replied " can't you hear me! I said yes!" At that point I was shocked and replied instantly:"thank you for your polite". I wonder how the employers hired someone rude without any ethical background. I leave the judgment for the readers. 3/5/16 at 5:10 pm