The Law Office Of Keith R. Miles, LLC

Mr. Miles is knowledgeable, friendly, and efficient. He was extremely helpful in advising my elderly mother-in-law as she updated her will and other important documents. Mr. Miles made sure she had the appropriate type of trust to meet her needs. He completed the documents in a timely manner. The final binder of documents looks professional and is very nicely organized. I highly recommend Mr. Miles!

Keith Miles is an excellent estate attorney, compassionate, knowledgeable, and trustworthy. I’ve known him for over 10 years as both a skilled lawyer and reliable professional resource. He explains complex estate law clearly and genuinely cares about his clients.

My experience with this attorney was incredibly distressing. I won’t go into detail because, honestly, I left the interaction in tears and still do not feel safe being fully open, even in this review. I felt berated, deeply uncomfortable, and unsupported. The attorney often contradicted himself, which made it hard to trust the process. My matter involved a document review, and based on how I was treated, I feel concerned for anyone else seeking similar help. I do not require or want a response from the office. The way I was treated this morning was more than enough, and I do not wish to be contacted or drawn into further conflict. I am only leaving this review so others can proceed with caution. Edited to add: In response to the firm’s reply, here’s more context. First pay attention to the way they name call a 30 year old young woman struggling to care for 2 disabled people(my mom with Multiple Sclerosis and my grandmother suffering from Parkinson’s disease). If what this office is saying is not a lie, they should be able to provide a screenshot showing that they offered a higher fee and I declined. That never happened. I have my own records, and at no point did I refuse to pay more. In fact, I offered to cover the additional cost when the attorney asked for three separate consultations, even though my mother is already on Medicaid and did not need one. I was seeking help with a Medicaid exemption strategy. The documents were already formatted and notarized. I followed all instructions, paid the consultation fee, and the appointment was canceled the same day. The attorney first said he wouldn’t proceed because I had prepared the documents myself. Then he said he would proceed only if another attorney had prepared them. I said that if I had known that earlier, I could have had an attorney revise them within my budget. Later, he said he wouldn’t review them even if another attorney had prepared them. I have screenshots that show this. The only reason I’m not posting them is because I want to be cautious about privacy laws and avoid sharing private communications without proper consent. Here is a direct quote from a text I sent him: “No one is asking you to compromise your practice. If you see something wrong with the work, correct it and charge us for it. But what you’re saying does not make sense and that is not the way God works. You are denying logic. You charge for document review. We paid the price and sent the documents over. You didn’t have an email. I sent you the workflow to explain, because you said it wasn’t explained. Now you say you can’t follow my workflow. You said you needed to speak to them. I said they could come to the meeting. You said the documents were not executed. I sent you an executed copy. You just don’t want to do it. It doesn’t have anything to do with logic. It has to do with you not wanting to do it, for whatever your reasons are. Because everything you’re saying that you needed to know, you could’ve asked them in the meeting today.” I was also told, “You are obviously not someone who listens. Goodbye,” and “If you feel you have everything worked out, why bother to include me?” I didn’t originally include these quotes because I wanted to move forward peacefully, but they help explain why I left the interaction in tears. I never raised my voice or insulted him. I brought God into it by saying that power does not make someone right. If that offended him, perhaps that was conviction in his spirit. It feels like some attorneys believe that if they can’t bill you for thousands, your case isn’t worth their time. Instead of honoring a client’s preparation and charging fairly to correct or improve a draft, they choose to disengage. It’s unfortunate when someone chooses not to help simply because they can’t control every detail or maximize profit. Let the next person decide what they think. I could say more, but I’m emotionally exhausted and focused now on finding someone who will actually help or NELF(the organization that accredits him).

The timeliness and thoughtful commentary of these emailed newsletters are appreciated and spark action. Thank you!

I highly recommend for Elder law and Estate Planning needs.

Keith answered all of my husbands questions and provided clear advice on how to move forward with my mother-in-laws care as she ages.

If I could give a zero I would due to the unprofessionalism that has not changed from a previous review. Attorney Keith Miles lost a client because he responds without reading for understanding. My sister was willing to come in person with her ID because she doesn't have a relationship with LegalShield/Prepaid Legal and this attorney became rude in his communication about a general question not specific to any person that he didn't want to even find out about. Now our family who makes decisions together knowing only one POA can authorize at a time will find another attorney to ask a general question before we retain. We just buried our father (who I was his POA) a month ago and to deal with this type of behavior from someone we could potentially hire is unacceptable at any time. A review with screenshots of the texts from his portal will be made with LegalShield/Prepaid Legal as well. I recommend if you are referred to Attorney Miles to ask to speak to someone to make sure there is no misunderstanding of what you are seeking before using the portal. I appreciate him apologizing on 12/23/24 via Google Review.

This is our second time working with Keith and we couldn’t be happier. Keith was clear on what was required and timely in his responses. The whole process was seamless.

Keith was competent, efficient and courteous. He patiently explained the decisions we needed to make and the documents we needed. We highly recommend him for his services.

I strongly recommend Attorney Miles for help with your elder law and special needs planning. It’s a complex area of the law and Keith is an expert.

Keith is the Man(down to earth)!! Knowledgeable and Professional, takes his time to explain details and ensures you get your questions/conerns answered. Provided several options along with pros and cons. His presentation style really stands out, easy to understand and open to questions. I have referred several family and friends and they have all had the same experience. Keith stands out in the crowd!!

Keith Miles is not only an incredibly knowledgeable attorney, but he is also easy to work with, helpful, and very responsive. The product you receive is thorough and well presented. I highly recommend Keith Miles.

To say I am disappointed is an understatement. Just to get a consult you have to jump through hoops. The initial intake process is tedious with very little guidance. The attorney himself is abrupt and confrontational. When I spoke up about the difficulty of the process I got a rude email in response claiming that I am being rude. We had a conversation about it and decided to move forward. You cannot even ask the questions to see if this is the kind of legal aid you need without paying the consult fee of $300. So I scheduled an appointment. There is an entire packet of intake paperwork with a large amount of personal information that is supposed to be filled out. I was not putting all my personal financial information in without knowing if I wanted to work with him. Without checkin confirming the type of appointment (Zoom) I got a text at 9:30 PM (not professional) asking about something pertaining to the appointment the next day. Here is the exchange so you can see what I experienced with this firm: Attorney Miles asking to verify if the "client" would be present at the meeting in the am.

Five stars as we were very well taken care of by Keith. We will use him in the future, and recommend him to our friends!

Mr. Miles called me back right on time for my appt. He was very knowledgeable with what I needed help with. Very nice!

My wife and I recently worked with Keith Miles to create our will, establish a living trust, and set up guardianship for our children in the event of the unexpected. From start to finish, Keith was incredibly professional, prompt, and highly knowledgeable. He gave us expert advice tailored to our unique situation, making the entire process smooth and stress-free. What sets Keith apart is not just his expertise but his genuine care for his clients. He took the time to explain everything in detail, ensuring we felt confident and secure with our decisions. Plus, his fees are very reasonable compared to others in the field. If you're looking for an estate planning attorney who is personable, thorough, and truly invested in your best interests, I highly recommend Keith Miles. He's awesome!

I highly recommend Mr. Miles. He is very knowledgeable and extremely responsive. He assisted in getting a special needs trust set up for my son. Thank you so much.

I recently worked with Keith M to complete a trust, and I couldn't be more satisfied with the experience. He was incredibly responsive throughout the entire process, always available to answer my questions and explain everything in detail. His personable and approachable demeanor made what could have been a complex and stressful situation feel manageable and straightforward. I highly recommend Keith Miles for anyone seeking legal assistance with estate planning. His professionalism and genuine care for his clients truly stand out.

Mr. Miles is knowledgeable, detailed and patient. I would highly recommend his service.