The Law Office of Richard A. McNeil- NC Lemon Law Attorney

Legitimately the best customer service I have experienced across all spectrums. He is on it and wish I didn't wait so long to reach out to Rick. Patient and considerate a true professional.

We had an excellent experience working with Rick McNeil regarding a defective new truck. From the beginning, he was professional, knowledgeable, and very responsive. He clearly explained the process, set realistic expectations, and handled all communication with confidence and precision. Thanks to his expertise and persistence, we were able to recover money for a vehicle that should never have had these issues in the first place. The entire process was far less stressful than I expected because I knew my case was in capable hands. I highly recommend Rick McNeil to anyone dealing with a defective vehicle or lemon law matter. His results speak for themselves, and I wouldn’t hesitate to work with him again!

I contacted the Law Office of Richard McNeil seeking assistance with a lemon-law related issue. Unfortunately, my interaction with the receptionist, Faye, was not a positive one. I was informed that although the office appears on consumer attorney listings, they do not handle lemon-law matters. During the call, I felt the communication was abrupt and unprofessional, as the call was disconnected twice( when I called back in she presented to do the same thing again)and I was not given the opportunity to ask follow-up questions. Based on my experience, I recommend that others consider additional options when searching for assistance, as I believe customer service and professionalism at the initial point of contact are important when someone is seeking legal help.

Rick, was totally prepared to help me out in any way he could. Did not expect this kind service, from a company that I have never met. I will not hesitate to call him if I ever have a problem that he can help me with. Totally professional.

Mr McNeil handled a case for me where my transmission went out on a 2020 GMC Denali Canyon. I was without my truck for 4 months. I sent Mr McNeil a email and he promptly replied. He handle my case quickly and professionally, keeping me informed the whole way. I couldn’t have been happier with my settlement and the fees he charged were reasonable. I highly recommend Mr McNeil for any of you legal assistance.

Rick was fantastic to work with and helped me receive a very satisfactory result. I would most definitely recommend Rick and I will use Rick again if needed. Thanks again Rick Randy

Working with Rick was exceptional. He was always available and communicated very well. The outcome was remarkable. Not sure what more one could ask for when hiring an attorney.

I lost a lemon law case in arbitration and decided to pursue another option. Rick was amazing. His communication throughout the process was incredible. He was so quick to respond to any questions I had. He was very thorough with his explanations. Barely any work on my part, he took care of it all. I was more than satisfied with my settlement. I cannot recommend this law firm enough!!!

I cannot speak highly enough of Attorney Rick McNeil and the outstanding legal representation he provided in resolving my case involving a defective vehicle. From the very first consultation, Rick demonstrated an exceptional level of professionalism, knowledge, and genuine care for my situation. What seemed like an overwhelming and frustrating ordeal was transformed into a smooth and successful process thanks to his expertise and unwavering dedication. Rick took the time to thoroughly understand the complexities of my case and guided me through every step with clarity and confidence. His strategic approach and attention to detail were nothing short of remarkable. He kept me informed, empowered, and reassured throughout the process, always making me feel like a priority. Most importantly, Rick successfully secured a generous monetary compensation for my defective car—far exceeding my expectations. His tenacity and skill in negotiation clearly reflected his years of experience and deep understanding of consumer protection law. I felt truly advocated for and supported every step of the way. If you’re facing a legal battle involving a defective vehicle or consumer-related issue, I wholeheartedly recommend Rick McNeil. His commitment to excellence, client-focused approach, and proven results make him a standout in his field. He not only delivered justice but restored my peace of mind. Five stars aren’t enough—Rick McNeil is the real deal!

I called Richard McNeil Law office after I went through arbitration and was found 3-0 against me moving forward with my case. I firmly believed that I was in the right, as my previous background was in law enforcement. I called and explained my case to Richard. After forwarding all documents associated with my case to Richard's office, I was advised in less than 4 days I had a case. To make a long story short Richard's Law office won a substantial case for me in a very short time and I am very happy with the outcome.

Rick is an absolutely great person to work with. While nobody wants to be involved in a Lemon Law case with a vehicle Rick made the process extremely easy and understandable. His follow up with updates and questions is absolutely outstanding. While I would not want to be in the same situation I have no doubt who to call to get the claim settled. Thank you again Rick for your professionalism and helping me get my situation resolved.

One of the best experiences if not the best with a lemon law attorney, and I had two previous experiences. He gave me very sound advice, and it was free which was strange and unexpected. He was genuinely looking out for my best interest. Additionally, he was calling me nearly every 2-3 weeks to check on the status of my matter, which he did not have to do at all. Again, all this was new to me and to my previous experiences with attorneys. I would definitely use his services and expertise in the future if I ever need it without any hesitation. Very highly recommended. M. Bassiouny, MD.

Rick is truly the best Attorney in every way.He always got back to me and the settlement came in my favor.He truly cares about his clients.He was never rushed and always followed up.His knowledge of these items is second to none. Jonathan P.

Rick is awesome. Super professional, and a very great communicator. He handled my case with ease for a very fair fee. If you need help with a buyback i would give Rick a call.

My husband and I had a great experience with this law office. Mr. McNeil was very prompt at answering our questions and emails. We felt very thankful to have him on our side and during the difficult situation with our SUV and we had a positive outcome through his efforts. He was very professional and knowledgeable and I would definitely recommend him for any lemon law situation.

Rick McNeil is a fantastic attorney. He is conscientious, knowledgeable, and always doing what’s in the best interests of his clients. Most importantly, he is an honest and trustworthy attorney.

Great experience working with Rick. He was extremely helpful, served as a trusted and knowledgable guide throughout my process with a lemon law case. Rick was timely, kept in close contact and was always responsive to my questions (and I had a lot). Ultimately, the case was resolved in a favorable way, thanks in large part to Rick's persistence and wise representation. While I hope to never need to pursue a lemon law case again, if I do, Rick will be my first call. - Reid Ricciardi

Rick did a very professional job of guiding us through the lemon process. We were amazed at how quickly things moved along once we got Rick involved with our lemon. He was great at keeping us updated on all the steps(that he handled). Happily, he got our case completely resolved in two months. If you ever have a lemon, do not hesitate to call Rick.