The Love Law Firm

region, WV

79
Attorney Index
17 reviews
4.5
Google Rating
17 reviews
The Love Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCivil law attorneyLaw firm

Review Snapshot

17
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
82%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 93/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication98
Outcome95
Responsiveness96
Empathy99
Expertise93
Fee Transparency85
Trial Experience87
Satisfaction90

Client Reviews

Tiffany Grandstaff-NicholsLocal Guide
4 months ago

Love Love Law. Great team and service. Will recommend.

ME MAZELocal Guide
6 months ago

I’m glad everyone else gets all of the “caring” and compassion as the intake girl was off the phone just for a few seconds to say they’re too busy to help me out of a nightmare…yet I saw a commercial for this firm last night.

Kimberly SharpeLocal Guide
7 months ago
Response from owner

Thank you for trusting us with your case Kimberly.

T GLocal Guide
9 months ago
Response from owner

Thank you for sharing your feedback Tiffany!

K PotterLocal Guide19 photos
3 years ago

Expert personal injury lawyer. Highly Recommend.

Response from owner

Thanks so much for your review Ms. Potter. I'm glad I was able to help with your personal injury case.<br>Take Care

Buddy ClemLocal Guide461 photos
5 years ago

A skilled lawyer, and a kind man.

Response from owner

Hi Buddy,<br>Thank you for taking the time to leave this review of my Charleston law firm. I'm glad you contacted me when you did and that I could help you with your case. Thank you again for sharing your experience. Take Care.

Maxine BrowningLocal Guide4 photos
5 years ago

Very helpful but not what I needed at the time.

Response from owner

Hi Maxine,<br>Thank you for taking the time to leave this review for my Charleston, WV law office. I'm sorry we weren't what you needed but hopefully you've found someone who can help. All the best to you and yours.

Chelsey Ullom
5 years ago

Chad did an excellent job of getting everything done even with the pandemic going on. Couldn’t ask for better service!

Response from owner

Hi there Chelsey. Thanks so much for sharing your experience with my law firm. I'm glad I was able to help you with your case and hope you'll reach out should you ever need legal assistance again. All the best to you and yours and thank you again for leaving this review of your experience after choosing me to be your Charleston, WV attorney.

Grant MorrisLocal Guide240 photos
5 years ago
Response from owner

Thank you for the five star review of my work as a Charleston, WV personal injury lawyer.<br>Take Care

graham platz
7 years ago

Chad and the The Love Law Firm are among the best options for legal representation in West Virginia. Chad is a dedicated and effective attorney who works tirelessly for his clients. He is readily available to answer calls or questions and always has the best interest of his clients in mind. Highly recommend.

Response from owner

Thank you Graham. We appreciate you taking the time to leave a review of your experience. And thank you for your recommendation.

Nikia Elmore
7 years ago

My family went through a horrible experience with our insurance company. After a very bad storm, the roof on our home was damaged. We had water leaking into the interior of the house. The insurance company agreed to repair the inside but denied us on the roof. It made zero sense. The representative was extremely unprofessional and when we filed a complaint regarding the denial, he became personally vengeful and made false claims that caused the company to drop us. We had made only one small claim in twenty years- always paid on time and a loyal customer. While having a big blue tarp across our roof, we were forced to find a new company to insure our home. It was difficult and stressful to say the least. My family suffered great financial burdens and hardship. We called Chad Love and were quickly put at ease. From the first phone call and meeting, we knew he would do all he could to help us. Chad utilized our documentation and went to work quickly. He is extremely knowledgeable about the insurance business and he took great care of my family! We cannot thank the Chad Love Law Firm enough for being there to assist our family. With three small children at the time, this was by far one of the most unsettling situations we had been in. Chad took the burden off of our shoulders completely. There are not enough stars to rate him and his office staff! We appreciate them more than words could ever describe!

Response from owner

Thank you for sharing your experience Nikia. We're glad we could help.

Andrea Kallivrousis
7 years ago

I have tried several times to call and speak with Chad. He will not take my call, and refuses to call/ email me back. Is he THAT busy? I don’t understand? I have been put on hold for over 10 minutes until I finally gave up... terrible customer service. If that’s how he treats the initial call, makes me wonder how he would handle a court case!! If I could give a zero star I would.

Laura Burdette
9 years ago

Chad is caring and wants the best for his clients. He represented me and I was blessed to have him as my attorney he goes above and beyond making sure you are treated fair. He is there for you in every step and he puts you at ease during a difficult time.The staff works diligently. Thank you to Chad and his staff

Response from owner

Hi Laura, We are happy that you find our legal service works well for your need. We look forward working for you in the future and thank you for your positive review.

Michael MartinLocal Guide61 photos
9 years ago

Highly recommend !

Response from owner

Thank you Michael!

Melissa Doty
10 years ago

Chad Love goes above and beyond for his clients and makes them feel comfortable and informed about what's going on in their case. Many clients stop by the office just to visit, even after their case has been resolved! It's this attention to the client relationship plus his extensive legal experience that makes Chad Love the logical choice if you ever need representation.

Response from owner

Hi Melissa. Thank you for your review. Our clients are always welcome to stop by our office anytime.

Tom Isaac
11 years ago

I had a great experience working with Mr. Love. He was timely and professional helping to guide me through some personal negotiations.

Response from owner

Tom, thank you for taking the time to leave us a review!

J. Mark Adkins
11 years ago

Chad Love is an intelligent and hard working lawyer that will diligently seek to obtain great results for his clients.

Response from owner

Thank you for the great review!

Contact

Address
405 Capitol St Ste 309, Charleston, WV 25301

Google Profile

Rating
4.5 / 5
Reviews
17
Status
Open
Claimed
Yes
Photos
16

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