The Messina Law Firm, PC

Richardson, TX

71
Attorney Index
18 reviews
4.1
Google Rating
18 reviews
The Messina Law Firm, PC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorneyLaw firmReal estate attorney

Review Snapshot

18
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
17%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 84/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication87
Outcome85
Responsiveness86
Empathy89
Expertise84
Fee Transparency77
Trial Experience79
Satisfaction82

Client Reviews

Bobby Long
6 months ago

I had a very disappointing experience with Messina Law Firm. I called simply to inquire about discussing a potential bad faith insurance claim. The person who answered immediately told me they are not taking bad faith insurance cases right now, which is fine. Law firms have the right to choose the cases they take. However, I politely pointed out that their website still advertises that they handle bad faith insurance claims, so it might be helpful for them to update it to avoid wasting people's time. Instead of acknowledging that or even responding to what I said, the woman on the phone completely ignored the point and just kept repeating the same line over and over: “We’re not taking bad faith insurance claims.” It felt like talking to a recording rather than a person. It was very disrespectful and she had that "tone" without cause. There was no attempt to listen, clarify, or even show basic courtesy. A simple response like “Thanks for letting us know, we’ll pass that along” would have gone a long way. First impressions matter. If a firm cannot handle a simple phone inquiry with professionalism or basic communication, it raises serious concerns about how they treat people in general. At minimum, they should update their website so it accurately reflects the cases they are currently accepting.

Aaron Campos
9 months ago

Susan was no help at all. Refused to answer my questions in a straightforward manner and didn’t seem to want to assist me.

Response from owner

Mr. Campos - we cannot help people who refuse to basic information. We attempted to gain the police report you claimed exists, and we were unable to with the information you provided. We also could not obtain the information of the other driver with the incorrect information you presented us. Finally, a month had gone by and you had not gone to a doctor for treatment. It's unfortunate, but you should expect a law firm will require this basic information before it can "help" you in any way.

Solomon HLocal Guide1 photo
1 years ago

I came to Messina Law with a well-documented tenant dispute involving serious safety issues, harassment, and retaliation from my landlord - violations backed by Texas property law. The assistant I spoke with dismissed the entire situation as a basic landlord-tenant issue, without taking the time to understand the depth or urgency of the case. No empathy, no questions, no effort. If you're dealing with a hostile landlord or being forced out of your home, don’t expect them to take it seriously. Total waste of time.

Response from owner

Mr. H - It is certainly unfortunate to have encountered your review, particularly given you are not nor never have been a client of the firm. I am familiar with all inquiries that come through our firm, and my staff is also well equipped to explain that we cannot take certain cases where the likely cost in attorneys' fees outweighs the benefits we may be able to provide a client. This is quite typical in residential eviction cases. We handle commercial evictions, etc.

Mariah Melton
2 years ago

It’s all about who you know, not what you know. On 12.28.23, was one of the scariest moments of my life but when Susan and Messina Law Firm stepped in, I was left with confidence and taken good care of. I appreciate everything Susan did for me and my situation and I am grateful that she never not once forgot to check on me during my healing process. Thank you Susan and Messina!

Greg Blasingame
2 years ago

Top notch firm with a vast knowledge across multiple topics. They are thorough and detailed while explaining things every step of the way which helped set expectations and no disappointments. I would absolutely use The Messina Law Firm in the future and highly recommend them!

Mary Kelley2 photos
2 years ago
Carla Lamb
2 years ago

The staff at this law firm was very helpful and compassionate in helping me to deal with my, not at fault, car accident I was involved in. Great care and attention to my needs. I highly recommend this firm for dealing with minor accident claims for sure. Very Satisfied with the outcome and care. Thank you so much.

Billy Davis
2 years ago

Took care of me with just a phone call. A Big Thanks to all of your staff. If you ever in need The Messina Law Firm is all you need

Lori Vasquez
2 years ago
Janet Chapman
2 years ago

I have only positive experiences with all the staff. Joe, David, and Danielle have each been the epitome of a professional at the same time treating me as family. I was given the very best of their legal expertise. I will not hesitate to call on them again. There is comfort for me knowing they would be available if I have any legal concerns. I want to thank each of them. Janet Virginia Springer-Chapman

Kelly Castillo
4 years ago

Communicative and compassionate, working with Susan and Joey on a against all odds car accident case (hit & run, no licence or insurance). They jumped through hoops and immediately got me a vehicle and the care I needed. True to their word with patience and assurance things will be okay. A win and case closed ! Blessed to have been able to work with both, thank you for all you do, God bless.

Response from owner

Kelly - thank you for your kind words. It was a pleasure representing you.

Carla Lamb
4 years ago

Thankful for this option in a serious but thankfully not deadly situation. Person ran red light and I broadsided them in an intersection with no way to avoid collision. I needed care but not hospital. I am a naturopathic health practitioner for over 25 yrs. Got care I needed and fair settlement. Suzie was my contact person and absolutely personable and caring. Very responsive and helpful. She was also compassionate and knowledgeable. Would recommend this firm to anyone. Thanks a million!!

Ralph lineLocal Guide362 photos
5 years ago
Jeff Knox1 photo
5 years ago

Mr. Messina is extremely well-versed in the law and always has a game plan on how to best assist his clients during their time of need. In my situation, Joey was always one (if not two or three) steps ahead of the opposing counsel. After tangling with Joey, the plaintiff in my case decided to file for dismissal of the suit brought against me. We DID NOT settle. The case was actually dismissed by the plaintiff due to Joey's expert representation. Could not more highly recommend the Messina Law Firm. Excellent attorney! Period!

Kathryn Jacob
6 years ago

We are a nonprofit that needed dependable legal services for a specific issue and the firm really came through for us. Having not led an organization through something like this previously, I was thankful for Joey as a partner during that time. Joey was equal parts teacher, lawyer, and friend. His attentiveness to our issue - which was probably small potatoes in comparison to other work on his plate - was very comforting during a time of high stress for us. Personally and professionally, I will always be grateful for the firm and their competent and graceful work with us.

James Askey
7 years ago

The Messina Law Firm represented our organization professionally, accurately, and with integrity. Highly recommend them.

Jade Edwards
7 years ago

Joey and his team did an excellent job for us. I highly recommend his firm.

Taylor Turner3 photos
7 years ago

Working with Joey and Jo Anna was great! Through the entire process i never felt like had to worry about anything. My settlement took a little over a year and they both constantly kept me updated on everything going on. Even being in their office they make you feel at home. I felt like they both genuinely cared about my situation. I would recommend them to anyone for sure!

Contact

Address
5910 N Central Expy # 1670, Dallas, TX 75206

Google Profile

Rating
4.1 / 5
Reviews
18
Status
Close
Claimed
Yes
Photos
8

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