The Personal Injury Hub

The service is exceptional. My case isn't over yet, but I've felt supported every step of the way. They're always very attentive to any updates, and my assigned agent, Damaris, is incredibly kind. Highly recommended!

Excellent service. My case is being handled by The Personal Injury, and I feel completely confident, safe, and supported. They are attentive at all times, advising and guiding you every step of the way. I recommend them 100%; they are truly excellent professionals.

I had an excellent experience with the Mychell Personal Injury Health team. From the very first moment, they were very professional, attentive, and always willing to help with any questions I had. They made me feel comfortable throughout the entire process, and it's clear they genuinely care about their patients.

Thank you so much for all the support I received from the entire team, especially my advisors Cristian and Rachel. From the very first day after the traffic accident, they were incredibly responsive, empathetic, diligent, and professional throughout the entire process, ensuring a satisfactory resolution of the compensation for the damages my daughter and I suffered in the crash! My sincere gratitude, and I highly recommend them for resolving similar situations that no one wants to experience but that do happen… what better way to feel supported and backed by a team so deeply committed to their clients!

Good afternoon, excellent staff, everything was very attentive, super grateful, I recommend The Personal Injury Hub, very good 👍🙏🏻

Great company to work with.

The customer service team was absolutely amazing. From the first interaction, they are professional, patient, and incredibly helpful. They took the time to understand concerns and provided clear, detailed answers to all of your questions.

Thank you for your help! 100% Recommended ✌️🫡

@injuryhubofficial Don't trust them. They send you to lawyers who don't resolve anything, they send you to therapy sessions and call you every day to rush you through exams and everything, and then after two and a half months they call saying they're not going to continue with your case. It happened to my husband, and now we're stuck with the therapy debt because the new insurance law says that before the total cost reaches 10,000, the person has to pay it. They're unreliable and have little responsibility. Then they wash their hands of it, and the sad thing is that we weren't at fault for the accident, and we're just a couple who work every day to support our children. This is unacceptable.

Terrible company filled with terrible people…wouldn’t recommend this to anyone.

Good afternoon, thank you for not responding. That speaks volumes about the type of service and agency. I don't think they're trustworthy. They left me a read message on September 4th. Truly unprofessional. I feel we all deserve respect, regardless of whether we're influencers or not.

If you've been in an accident, this is the right place to call. They'll help you through the entire process with lawyers and medical assistance to ensure you receive the maximum compensation. Excellent customer service.

This group of people is TOTALLY INCOMPETENT ❌ I recommend you don't waste your time here

I love this place

Bad

This has been my experience with these people so far. They follow you around a lot until you sign; up to four different people can contact you, and the lack of communication between them is a serious problem. Starting with the person who handles the intake, in my case it was Giselle. She's not prepared to answer legal questions or questions about the form and substance of the document/retainer. When she sends you the document to sign, if you don't speak English, they don't translate it for you so you understand what you're signing; they just tell you, "This is for this, and sign below." I do speak English, I read the entire document carefully, and I had questions about both substance and form that she couldn't answer because she lacked the knowledge. In the Client's Rights document they send, there's a section stating that the lawyer must clarify questions, even about experience and cases similar to yours, and they don't put you in touch with ANYONE with legal experience to answer them. The option she gave me was to sign the contract so that someone from the legal team could contact me and explain things. This company is not part of the law firm. The law firm hires this marketing company to get them clients. Having clarified that, after I signed the contract (because they don't earn a commission if you don't sign), they notified me, and a paralegal from the law firm contacted me. After that, I was contacted by two people: one named Vanessa, my 'customer service' representative, and another named Maricarmen. They assigned me a medical center that called me before the paralegal. I requested a change of medical center, and they said they would schedule the appointment. They said if I didn't call, they wouldn't remember to schedule it. There was a 'problem,' but after I called back, the 'problem' was 'resolved,' and I had the appointment. They told me they were going to notify the first medical center that they had changed chiropractors, but they didn't. It's been two days, and I'm still receiving calls from the paralegal and the first medical center asking why I didn't go to the appointment or to schedule a new one. Neither the 'customer service' representative, who was supposed to be handling my case and addressing my needs, nor Ms. Maricarmen notified the medical center or the law firm that a change had been made. I had to call the lawyers myself to inform them and update them. This company's follow-up only lasts until you sign the contract so they can collect their commissions for acquiring the client, and then they have a communication problem or completely different priorities. And this is based on the first two weeks of service. I recommend going directly to a law firm.

I had a smooth experience with my case, their legal representation is great!

The Personal Injury Hub helped my aunt throughout the entire process of her car accident. The car that hit my aunt did not have insurance. But the Personal Injury Hub was able to help her. Our experience with them was excellent and they were always on top of things. I recommend them 💯%! If you are ever involved in any type of accident do not hesitate to call them. They will help the best way possible .