The Towne Law Firm Albany Injury Lawyers

Albany, NY

81
Attorney Index
45 reviews
4.6
Google Rating
45 reviews
The Towne Law Firm Albany Injury Lawyers

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyEmployment attorneyEstate planning attorneyImmigration attorneyLaw firmReal estate attorney

Review Snapshot

45
Total Reviews
High Confidence
0
Last 90 Days
Inactive
90%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 95/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome97
Responsiveness98
Empathy100
Expertise95
Fee Transparency87
Trial Experience89
Satisfaction92

Client Reviews

James Tully (Poetjet)Local Guide5 photos
5 months ago

Started a case with theses guys about a year ago and only maybe 3 returns call in about a year. A few emails but no new news. No return emails. No updates just left in the dark. Really Sucks

Response from owner

We’re sorry to hear this. That’s not the level of communication we aim to provide. Our attorney has since connected with you directly to review your matter and provide an update. We appreciate you taking the time to speak with us.

marie. m.Local Guide2 photos
6 months ago

I debated leaving a review but it's time I did. Douglas said wildly inappropriate things about his political beliefs during our meetings and right before my final interview, making me extremely uncomfortable. His opinions on a former president have absolutely nothing to do with his job, nor does how he financially benefits from the current administration.

Response from owner

Thank you for taking the time to leave a review. We are sorry to hear about your experience. We take concerns like this seriously, and your feedback is being reviewed internally. We would appreciate the opportunity to speak with you directly. Please contact our office directly at (518) 452-1800 and ask for Client Relations. <br><br>We aim to maintain a professional, respectful environment for all clients.

Mark Anthony Vogel
6 months ago

The easiest way to weed out potential representation is when you catch them in a lie. They hounded me, calling and e-mailing, without any consideration that perhaps someone selected another, modern firm for their matter.

Response from owner

We’re sorry you had this experience. Our firm strives to communicate professionally and in good faith, and we do not misrepresent our services or intentions. If any outreach felt unwelcome, that was not our intent, and we wish you the best moving forward.

Ellie Modester
7 months ago
Carol Dignum
7 months ago

Recently I sought the assistance of the Towne Law Firm in the execution of a legal matter. The professional guidance I received was outstanding and was given with the utmost courtesy. The matter was advanced seamlessly and concluded in a very satisfactory manner. Based on this experience I recommend the services of the Towne Law Firm.

Response from owner

Thank you, Carol, for taking the time to share your experience. We are glad to hear that you felt well supported throughout the process and that your matter was handled smoothly and successfully. We truly appreciate your kind words and your recommendation.

Shawn Pepe3 photos
7 months ago

Amazing service and knowledge. Shalini's attention to details, schedules and critical gating points helped us close this deal. There were plenty of tricky points along the way and it closed with a positive experience for all.

Response from owner

Thank you for sharing this feedback. We are glad to hear Shalini’s guidance and attention to detail supported a smooth closing. We appreciate you taking the time to leave a review and are here if you ever need anything further.

William FibkinsLocal Guide2 photos
7 months ago

We had the pleasure to work with attorney Shalini Natesan and her paralegal Diane Dishon for a house closing and advanced directives for an aging family member. We could not be happier with the service we received: professional, knowledgeable, responsive and friendly. I would highly recommend Shalini and Diane - Thank you for your great client service.

Response from owner

Thank you for your kind words. We are glad Shalini and Diane were able to support you. We appreciate you taking the time to share this feedback. Please reach out anytime.

Cosmic Rebel
1 years ago
Uchenna Ike1 photo
1 years ago

My experience with Mr Goldman was an outstanding one. He was always ready to take my calls and had answers to my questions. What I loved the most was how well detailed Mr Goldman was with information and documentation. Am really happy with my experience and I 100% recommend. Thank you for this awesome experience.

Response from owner

Thank you so much for your kind words! We're thrilled to hear that Mr. Goldman was able to provide such a positive experience for you. His attention to detail and dedication to client satisfaction are truly appreciated. We're grateful for your recommendation and look forward to assisting you again in the future!

amanda vitullo
1 years ago

The Towne Law Firm is an outstanding practice. The attorneys demonstrate sincere care for their clients and offer unparalleled stewardship through life’s toughest challenges. I would not want anyone else by my side!

Response from owner

Thank you, Amanda! We’re grateful for your kind words and so glad we could be there for you during a challenging time. Your trust means everything to us.

Brian Olsen
1 years ago

25 years of incredible representation by an Attorney who treats me like family not a client . Can't thank Jim Towne enough

Response from owner

Hi Brian, <br><br>Thank you for the wonderful feedback. We will be sure to let Jim know that you are happy with his service.

Nora Dwyer1 photo
1 years ago

On behalf of the Dwyer family, we would like to thank the Diane Dishon and Shalini (Shali) Nateson for their patience, compassion and kindness to us while we were selling our late mothers house. They made a very difficult time easier for us. Diane and Shali were very accessible with emails and phone calls and always kept my family I up to date as the sale progressed. They made sure I had all the documents that would be needed to sell our mothers house. We highly recommend this law firm for your needs. Nora Dwyer

Response from owner

Thank you, Nora, for your heartfelt review. We're so glad Diane and Shali could provide the support and guidance your family needed during such a difficult time. Your recommendation means a lot to us, and we're here if you need anything in the future.

Robert LeVine
1 years ago

Simply amazing service with Immigration issues! Doug Goldman and Towne Law Firm provide excellent service including great communication. And most importantly, positive results. Highly recommend.

Response from owner

Thank you for your kind words! We're thrilled to hear you had a positive experience with Doug Goldman and our team. Your recommendation means a lot to us, and we're here if you need anything else!

Scott Fisher
1 years ago

I want to thank the Towne Law Firm for assisting me with my issues I had. I have used them 3 times in the last 3 years. Shalini Natesan was terrific during all 3 of these cases. One being a property dispute, another for title/deed corrections, and the last one in December 2024 was for the sale of commercial property. This was over the Christmas and New Year break. Most were on vacation, (including Shalini) I was trying to close on or before December 31st. She worked countless hours handling all the forms needed to make this happen. There were man documents the title company kept requesting, and/or changing. After about 8 straight days, nights and weekends included, the sale went through. I cannot thank her enough, to include the other ladies who assisted on the previous 1st 2 times...Diane, Lynn and Darla. The price was very reasonable, and I would recommend this Law Firm to anyone. Thank you so much. Scott Fisher

Response from owner

Thank you for your kind review, Scott! We're grateful for the opportunity to assist you with your cases, and we're thrilled to hear that Shalini, Diane, Lynn, and Darla provided the support you needed. Your recommendation means a lot to us, and we look forward to working with you again!<br><br>Best regards,<br>The Towne Law Firm Team

Jonathan Lippincott
1 years ago

Very helpful and efficient working with me to sell a condo. Highly recommended!

Response from owner

<br>Thank you for your kind words, Jonathan! We're glad to hear that you found our assistance helpful and efficient during the sale of your condo!

Max Zelikovsky
1 years ago

Exceptional Service from Start to Finish! I had an exceptional experience with the Towne Law Firm and can't recommend them highly enough. From the reception staff to the attorneys, every member of their team was professional, communicative, and kind. They handled my matter with impressive speed and efficiency, always keeping me informed and answering my questions thoroughly. The attorneys were not only knowledgeable but also took the time to explain everything in a way that made the entire process clear and manageable. What truly stood out was the warmth and politeness of everyone I interacted with — they made me feel like a priority and genuinely cared about my well-being. If you're looking for a law firm that combines expertise with outstanding customer service, Towne Law Firm is the one to choose.

Response from owner

Thank you for your wonderful feedback! We appreciate your recommendation and are grateful to have had the opportunity to assist you!

Brayton Palmer
1 years ago

I purchased a new home in Saratoga County without a realtor. The TLF successfully guided me though the process. Diane Dishon is a superstar and a pleasure to work with. I highly recommend.

Response from owner

Brayton, thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to guide you smoothly through the home-buying process.

Norman Dascher
1 years ago

The Towne Law Firm has represented me on numerous occasions for a variety of matters. Everyone I’ve had the occasion to work with was very professional and always responsive.

Response from owner

Thank you for your kind words, Norman! We’re glad to have been able to assist you on multiple matters and appreciate your trust in our team!

Jess RoLocal Guide1 photo
2 years ago

I can't begin to express how grateful I am to The Towne Law Firm. The moment I walked into the office, I was greeted with professionalism and empathy. They not only listened to me but they heard me. The team I worked with was so helpful, empathetic and willing to help in any way. A big thank you to Chrissy and Claire S.for all their hard work and countless emails and phone calls. They were there for me professionally and with an empathetic listening ear anytime I was feeling overwhelmed. Also to Kayla M. for answering questions when I would call in. I hope I never need to hire an attorney but if I ever do I have NO question or hesitation on who to call. Thank you all so much!!! JESS ROSA

Response from owner

Thank you so much for your review, Jess! We are truly grateful for your kind words and are delighted to hear that you had a positive experience with our team. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you again!

george kooistraLocal Guide8 photos
2 years ago

Jim is a brilliant legal mind he has the ability and the strategies I need to make my problems go away

Response from owner

Thank you so much for your kind words George! We are thrilled to hear that you found our legal strategies effective and that we could help resolve your issues. If you ever need assistance again, please don't hesitate to reach out.

Contact

Address
500 New Karner Rd 2nd Floor, Albany, NY 12205

Google Profile

Rating
4.6 / 5
Reviews
45
Status
Close
Claimed
Yes
Photos
4

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